08/15/2024
Ugh … I really hate to sound like a broken record but it has happened twice in the last three weeks so I don’t know what else to do and maybe someone has some suggestions.
Payment is ALWAYS due when we are done , we are ok with you finishing up your event or party , but payment is due the day we done our work .
I don’t ask for a deposit but it’s extremely important that payment is paid when due .
We take cash , etransfer , or cheque if given at the event because I don’t like anything going in the mail .
A few weeks ago we had a huge event that we do every year . My normal contact is no longer working there so she introduce me to the next person .
Had everything sorted with that person and then that person went on vacation before the event so he put me in contact with two other people but said everything was good to go .
For this event we can’t fit in any other gigs because of travel time and the whole event there’s just no room.
So event is done and I’m looking for my cheque … but there was no cheque .. they said they could send an etransfer the next day so I said ok .
Waited all morning and nothing came through so I sent a message , all day long it was back and forth trying to get it sorted . With me being the one having to keep reaching out each time, which made me feel like I wasn’t important to them .
Basically in the end they said there was nothing they could do , except send out cheque which would have took weeks to get to me .
That is not ok …. It was a very large sum.. I spent money on supplies and traveling and I couldn’t work any other gigs that day . So I was out alot . And to make matters worse it was when all of my payments were due .
I explained my stressful situation and someone kindly sorted it out quickly thank goodness or else I would have been charged nsf fees for a mistake that wasn’t mine .
Today it happened again( different company ) … this one was a little bit easier to swallow because it was a very small event but still that was money I was counting on in my budget for today not two weeks from now you know 🤷♀️ and I still had to travel and use my supplies .
I told them exactly how they can pay me , when it was due and it was written all over the invoice for payment instructions . But when it came time for payment all I get is I’m sorry for our mistake but you’re just going to have to except it .
It’s hard not to get frustrated in these situations because I have checked all my boxes and it’s not my mistake but I’m the ONLY one that has to pay for it which isn’t very fair 😥
I can assure you no one would be pleased if I showed up unprepared or two weeks late .
What do I say when this happens again? .
How to I make sure everyone is on the same page when often there is many pages to sort through lol .
I am not a huge franchise , I’m just a small company that tries really hard and has too many mouths to feed .
Which means these small things really matter .
Sorry for the rant lol🙈
Picture is another flower bouquet from a couple of weeks ago