MMIH- VA and Business Mentor

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MMIH- VA and Business Mentor Miss Make It Happen is your one-stop shop for all those little problems and tasks so you can concentrate on the bigger things in business.

Don't need the tasks done for you but need help as a business owner? Check out our mentoring service instead. Award-winning Virtual Assistant & Business Mentor. Helping you grow your business from the inside out.

You will never be good enough for the wrong people. Stop trying.I said that to someone revently after they saw a client ...
08/10/2026

You will never be good enough for the wrong people. Stop trying.

I said that to someone revently after they saw a client testimonial of mine and I told them: do your best and keep plodding on.

That's it. That's the whole strategy.

But then it got me thinking about how many of us are sat in work relationships that aren't working. Clients who drain you. Contracts you dread. Businesses you're pouring yourself into just because leaving feels terrifying.

The money. The uncertainty. The "what if I can't replace it?"

I've been there. Proper stuck, not just slightly uncomfortable.

And I've had endings forced on me, ones I didn't choose and wasn't ready for. And I've created endings myself, walked away from things that weren't right even when the timing was awful.

Every single one of them? Blue sky on the other side.

Every. Single. One.

Not immediately. Not without a wobble or three. But without fail, something better turned up, or space opened up for something better to be built.

Because when you're holding on to the wrong thing, you've got no hands free for the right one.

The fear of leaving keeps you loyal to something that doesn't deserve your loyalty. And meanwhile, you're giving your best energy, your best hours and your best work to something that will never appreciate it properly, because it was never the right fit to begin with.

That's not dedication. That's just expensive people-pleasing.

So here's what I actually do when something feels off. I ask myself one question: if the money wasn't a factor, would I still want this?

If the answer is no, I know what needs to happen. The money question gets sorted. It always does. But you can't fix a relationship that fundamentally isn't right, no matter how many spreadsheets you throw at it.

Do your best. Always. Non-negotiable.

But if your best still isn't good enough for someone? That's not a you problem. That's a fit problem.

And the kindest thing you can do for yourself and for them is to stop forcing it.

Move on. Make space. Trust the blue sky.

It's there. I promise you it is.

If you're sat on a work situation that's been nagging at you, whether it's a client, a contract or something bigger, drop me a message. Sometimes you just need someone to talk it through with who isn't going to tell you what you want to hear.

And if there’s cake involved, always say yes to the cake. Extra piece of tasty advice there. X

Thank you all for the love, wishes, messages, gifts, cards and memories. I have had the best couple of weeks, with some ...
04/10/2026

Thank you all for the love, wishes, messages, gifts, cards and memories. I have had the best couple of weeks, with some of my favourite people.

Looking forward to seeing what adventures 42 will bring.

Love you all. Mwahs.
Dx

Five hours. That's all it takes to stop your business running you.Not five months. Not a full-scale rebrand or a busines...
01/10/2026

Five hours. That's all it takes to stop your business running you.

Not five months. Not a full-scale rebrand or a business retreat in Bali. Five hours, a decent cup of tea, and someone who knows what they're doing.

I've walked into the back ends of businesses that looked like a crime scene. Inboxes nobody dared open. Folders named "FINAL FINAL v3 USE THIS ONE". Processes that lived entirely inside one person's head. And every single time, within a few hours, it looked completely different.

So here's exactly what I'd do with five hours in your business.

Hour one: the inbox.

We're not just deleting stuff. We're building a folder structure that actually makes sense, setting up filters, and creating a triage system so nothing gets missed and nothing takes up brain space it doesn't deserve. You should open your inbox and know immediately what needs your attention. If that's not happening, the inbox is broken.

Hour two: the file system.

If I asked you to find a contract from eighteen months ago, how long would it take? Ten seconds or ten minutes? We're creating a naming convention, a logical folder structure, and a shared system if you've got a team. No more "I know I saved it somewhere."

Hour three: the processes.

Pick one thing you do repeatedly, explaining your onboarding to every new client, chasing invoices, briefing work to someone else, whatever it is. We're writing it down, step by step, in plain language. Just one. Because one documented process is the start of a business that can run without you in the room.

Hour four: the automations.

This is where people's minds get blown, and I don't even mean anything complicated. Appointment reminders. Invoice chasers. A welcome email sequence. A simple form that captures client info so you stop typing the same questions into WhatsApp. Small things, massive difference to your daily life.

Hour five: the weekly rhythm.

You need a system for planning your week, not a vibe, an actual repeatable structure. What gets reviewed on Monday? What gets sent on Friday? When do you batch your admin? When do the invoices go out? When you're not deciding this on the fly every week, you get time back. Simple as that.

Five hours of focused effort on the right things and your business stops feeling like something you're constantly fighting against.

You don't need more hours in the day. You need the hours you've already got to actually work for you.

If this sounds like exactly what your business needs, drop me a message and we'll have a proper chat about where to start.

Three days in Wales and Anglesey changed something for me.I went away with my mate James. We stayed in Anglesey, did Zip...
30/09/2026

Three days in Wales and Anglesey changed something for me.

I went away with my mate James. We stayed in Anglesey, did Zip World, ate good food, and had barely any signal the entire time.

My phone became a camera, a cab-booking tool, and a way to let my family know I hadn't fallen off a zip wire. That was it.

No apps. No scrolling. No social media. Nothing.

And honestly? It was bloody brilliant.

I came home on Sunday and by Tuesday afternoon, I was already done with the internet. Four and a half days. That's all it took for me to see exactly what being constantly online is doing to me.

And before you say it, yes, I know. My entire business lives online. I create things online, I work online, I help people online. The irony is not lost on me, I promise.

But there's a difference between working online and living online. And somewhere along the way, I'd let the two blur into one massive, overwhelming mess.

Three days offline told me everything I needed to know.

My head was clearer. I was more present. I actually relaxed, properly relaxed, for the first time in longer than I'd like to admit. The mental noise just.. stopped.

So I'm making changes.

Not dramatic, throw-the-phone-in-the-sea changes (tempting, though). Practical ones.

I've already got an app blocker that kicks in at night. That stays. I'm also looking at where else I can strip the internet back outside of working hours, whether that's setting time limits on apps, having phone-free time in the evenings, or just being more intentional about when I pick the bloody thing up.

Because here's what I know now: the internet, social media especially, is not neutral. It takes something from you. Quietly, gradually, until you go away for a weekend and suddenly feel like yourself again and realise you hadn't for a while.

If you're feeling burnt out, wired, irritable, or like your brain won't switch off, I'm willing to bet your screen time has something to do with it.

You don't have to go to Anglesey to figure that out (though I'd highly recommend it, it's gorgeous).

Start small. Block the apps after 8pm. Leave your phone in another room for one evening. See what happens.

You might surprise yourself. Let me know how it goes! And send me any digital detox tips you may have! I’d love to know.

Dee x

No means no. In business too.I know that might ruffle a few feathers. Good.We spend a lot of time talking about consent ...
28/09/2026

No means no. In business too.

I know that might ruffle a few feathers. Good.

We spend a lot of time talking about consent in personal contexts. But the second it shows up in a professional one, people lose the plot completely.

Someone tells you their policy won't allow an exception. You've hit a rule, a process, a boundary. And instead of accepting it, some people double down. They push. They guilt trip. They make the other person feel like they've personally wronged them.

That's not negotiation. That's pressure. And there's a difference.

When someone tells you no in a business context, it's not a personal attack. It's not them picking on you or deciding they hate your face. There are rules in place for a reason, and those rules apply to everyone. Including you.

You can ask why. Genuinely, that's completely fine. Understanding the reasoning behind a decision is reasonable and sometimes genuinely useful. But asking why is not the same as asking again with more force.

No means no. The first time. Every time.

And before anyone gets defensive, this goes both ways.

If you've got rules, systems or boundaries in your own business and someone pushes back on them? Hold the line. You don't owe anyone an exception just because they're unhappy about it. Your systems exist to protect you, your clients and the quality of what you deliver. That's worth standing by.

You are allowed to say no. And other people are allowed to say it to you.

The businesses I see struggling the most are usually the ones that either can't say no, or won't accept it. Both create chaos. Both eat up time, energy and goodwill that could've gone somewhere useful.

Structure only works when people respect it. Yours and everyone else's.

So the next time you get a no, whatever the context, take a breath. Accept it. Move on.

And the next time you need to give one? Say it clearly, say it kindly, and don't apologise for it.

No is a complete sentence. In every room you walk into.

Autumn has arrived and I am absolutely thriving.Hoodie season. Hot chocolate. That crisp air that makes you feel like a ...
25/09/2026

Autumn has arrived and I am absolutely thriving.

Hoodie season. Hot chocolate. That crisp air that makes you feel like a functioning human being again. This is my time.

There's something about this season that just clicks for me. The world slows down a little, the chaos of summer fades out, and suddenly I can think straight again.

And honestly? I reckon a lot of you feel it too.

That reset energy. That "right, let's actually get s**t done" feeling that creeps in with the cooler temperatures.

Because here's the thing about autumn. It's not just a vibe shift, it's genuinely one of the best times of the year to look at your business with fresh eyes.

Summer is brilliant, don't get me wrong. But it's also a bit of a blur. Holidays, covering for people, trying to keep momentum while half your clients are sunning themselves somewhere nice. It's relentless in a very specific, low-level, draining kind of way.

And then September hits, Libra season rolls in, the leaves start doing their thing, and suddenly you've got clarity you didn't even know you were missing.

So if you're feeling that shift right now, use it.

Not in a "smash your goals and grind until Christmas" kind of way. Absolutely not.

I mean use the energy that naturally comes with the season. The urge to nest, to organise, to sort things out. That's not procrastination. That's your brain telling you it's ready.

This is the perfect time to:

Look at what's been working in your business and do more of it.

Ditch the stuff that's been draining you all year.

Finally build the systems and processes you've been putting off since January.

Get your head above water before the Christmas chaos kicks in.

Because if you wait until November to get organised, you'll spend December firefighting and January recovering. Been there. Worn the hoodie. 0 out of 10, do not recommend.

The businesses that feel calm and in control in Q4 aren't the ones that worked harder. They're the ones that used a quiet moment like this one to get their house in order.

And if you genuinely don't know where to start with that? That's literally what I'm here for.

Whether it's getting your processes documented, taking tasks off your plate, or just having someone to think it all through with, I've got you.

Autumn is my season. And I plan to make it count.

Right, I'm off to make a hot chocolate. You should probably do the same.

**Your business won't run itself. But it can run a hell of a lot smoother.**As a VA, I see behind the curtain of a lot o...
24/09/2026

**Your business won't run itself. But it can run a hell of a lot smoother.**

As a VA, I see behind the curtain of a lot of businesses. And the same gaps come up again and again. So here are 10 things that make a genuine difference to your day-to-day, without needing to overhaul everything at once.

1. Check your inbox at set times only. Constantly dipping in and out kills your focus and your afternoon.

2. Have a single place where all tasks live. One list, one tool, one source of truth. Your brain is not a project management system.

3. Automate your appointment reminders. If you're still sending these manually, stop. Your time is worth more than that.

4. Create a weekly planning session. Even 20 minutes on a Monday morning will change how the rest of your week feels.

5. Build templates for anything you write more than twice. Emails, proposals, responses. Write it once, use it forever.

6. Set a cut-off time and stick to it. Your business does not need you available at 10pm. Neither do your clients, even if they think they do.

7. Document your processes as you do them. You don't need a fancy manual. A voice note or a quick screen recording will do.

8. Have a standard onboarding process for new clients. Winging it every time costs you hours and leaves a patchy first impression.

9. Review what's actually on your plate every Friday. What carried over? What needs dropping? What can someone else do?

10. Stop making decisions you don't need to make. If it happens regularly, there should be a process for it. Full stop.

None of this is complicated. But most business owners are so deep in the day-to-day that they never get around to it. That's exactly where I come in.

If your business feels like it's running you rather than the other way around, let's have a chat.

Much Love,
Dee x

Week two of my fitness plan and I already had to give myself a pass.I started Gary's SheLift programme two weeks ago. Ei...
21/09/2026

Week two of my fitness plan and I already had to give myself a pass.

I started Gary's SheLift programme two weeks ago. Eight weeks of lifting heavy. I was ready. I was pumped.

Then week two hit and my body and brain had other ideas.

My mental and physical health took a nosedive, and I had to make a call. Weights or something. Something won. I did more cardio than planned and way less lifting than scheduled, and for a hot minute I felt like I'd failed.

Then I caught up with Gary.

He didn't sigh. He didn't lecture me. He just said, "Something is better than nothing."

And he was right.

Because I could have done nothing. I could have thrown the whole week in the bin, told myself I'd ruined it, and spiralled. Classic all-or-nothing thinking. We've all been there.

But I didn't. I moved my body in a way it could manage, I was kind to myself, and I showed up anyway. Even if "showing up" looked a bit different to what I'd planned.

And now? I'm more motivated going into this week than I would have been if I'd forced myself through something my body wasn't ready for.

That's the bit people miss.

Kindness to yourself isn't weakness. It's not an excuse. Done right, it's the thing that keeps you in the game long enough to actually win it.

This applies to your business too, by the way.

You don't have to tick every single box every single week. You don't have to execute the perfect plan or hit every target or deliver at 100% capacity every day. Some weeks your mental health is a factor. Some weeks your body is a factor. Some weeks life is just a factor.

The goal is to do something rather than nothing.

Sent one email instead of five? Good. Had a 20-minute planning session instead of a full strategy day? Brilliant. Showed up to one thing when you had the energy for none of it? Genuinely proud of you.

Progress doesn't always look like full throttle. Sometimes it looks like still being in the room at the end of the week.

So here's what I want you to think about.

What act of kindness did you give yourself recently that actually set you up better for the week ahead? Not a cop-out, not giving up, but a genuine, conscious decision to protect your capacity so you could keep going.

If you haven't given yourself one in a while, maybe that's where this week starts.

Much Love,
Dee x

You're typing the same thing out. Again. And again. And again.Stop it.Seriously, stop. There is a tool that will do it f...
16/09/2026

You're typing the same thing out. Again. And again. And again.

Stop it.

Seriously, stop. There is a tool that will do it for you and it costs less than a takeaway.

It's called TextBlaze, and I've been banging on about it for a good while now because it genuinely is that good.

Here's how it works.

You download it onto your computer. It's encrypted, it's safe, it's fine. You create templates for the things you type over and over, whether that's a welcome email, a sign-off, a LinkedIn message, a FAQ response, whatever it is you find yourself copy-pasting on a weekly basis.

Then you give that template a shortcut.

I've got one for my LinkedIn connection messages. Instead of typing out "Hi, thanks for connecting, really looking forward to getting to know you and your business" every single time, I just type /limessage and the whole thing writes itself.

Wherever there's a text box. Emails, apps, the web, doesn't matter. The shortcut works.

It takes minutes to set up. It saves you hours over time. And it costs somewhere around £20 to £30 a year, which is, frankly, embarrassing value.

I have a lot of software. A lot of tools. A lot of kit. TextBlaze is consistently one of my favourites, and that is not something I say lightly.

So if you're still manually typing out the same responses, the same greetings, the same standard messages, that is time you are never getting back.

Go and download TextBlaze. Set up three templates this week. The ones you use most. Job done.

Your future self will be very smug about it.

Your phone is ruining your sleep and you already know it.Mine was ruining mine. So I did something about it.Last night I...
15/09/2026

Your phone is ruining your sleep and you already know it.

Mine was ruining mine. So I did something about it.

Last night I set up a focus mode that kicks in at 9pm every night. Work apps, gone. Social media, gone. Games, gone. Everything I could mindlessly pick up and scroll through for an hour without even realising I'd done it.

Blocked. All of it.

I've got 12 days until I go away on the 25th of September, so I figured this was the perfect time to test it. And then when I'm actually away, the phone stays in the bag. It'll come out for photos and emergencies. That's it.

Will it be easy? Probably not the first few nights.

Will I sit there twitching like I've forgotten something? Almost definitely.

But here's what I'm genuinely curious about. Whether blocking that stuff before bed makes a real difference to my sleep, my mood and how productive I actually am during the day.

Because I know what happens when I don't do it. I'll pick my phone up at 9:30pm to "just check something", and before I know it, it's 11:15pm and I've read seven posts I don't remember, accidentally liked something from 2019 and achieved absolutely nothing.

Sound familiar?

The doomscrolling isn't a personality flaw. It's literally how these apps are designed. They're built to keep you on them. The problem is, we're the ones paying for it at midnight when we're still wide awake with a brain full of nonsense.

This isn’t DND or Focus Mode, my apps actually get blocked. It’s a setting ok iPhone and Android.

I'll report back on how it goes. Whether it's made me calmer, more rested and less likely to wake up with my face on my phone.

Or whether I've gone completely feral from the withdrawal and I'm reading the back of a shampoo bottle just for something to look at.

Either way, it'll be interesting.

If you've already done something like this, I want to know how you got on. Drop it in the comments.

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