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Another 5 star review!Not only do these boost my ego, but they give confirmation that I'm getting it right on a couple's...
05/11/2024

Another 5 star review!

Not only do these boost my ego, but they give confirmation that I'm getting it right on a couple's wedding day.

It's nice to get affirmation from two very cute dogs too!

Susan ( ) and Sean (.inposts ) had a super day with their very friendly and welcoming guests - plus those cute dogs!

Another new book about improving the guest experience - and a moment to reflect on over 35 years of making moments....Th...
04/11/2024

Another new book about improving the guest experience - and a moment to reflect on over 35 years of making moments....

Thirty Five Years!

I've created so many moments in that time, but there's always the opportunity to learn more!

I love this line from my new favourite book - "Unreasonable Hospitality" by  The ultimate guide to improving the guest e...
02/11/2024

I love this line from my new favourite book - "Unreasonable Hospitality" by

The ultimate guide to improving the guest experience in hospitality, and as well as finding true gold nuggets I was thrilled to recognise a lot of my own existing behaviours!



  I'll always say that while I absolutely love  , I also love the variety of my work when I'm not doing a wedding. As a ...
26/10/2024


I'll always say that while I absolutely love , I also love the variety of my work when I'm not doing a wedding.

As a full-time events professional, I spend my whole life working in hospitality.

This week it was quite a jump from running a hotel restaurant with 20-30 guests per night to floor manager at Leicester City FC with 400 guests!

A slightly different picture of me at work on a day with slightly different duties! Look at this handsome fellow - Qi th...
13/10/2024

A slightly different picture of me at work on a day with slightly different duties! Look at this handsome fellow - Qi the dog and ring bearer!

I've had a busy three days as a catering manager for the Conservative Party Conference - mainly providing catering to fr...
02/10/2024

I've had a busy three days as a catering manager for the Conservative Party Conference - mainly providing catering to fringe meetings as part of the main event, ranging from dmall meeting rooms to an art gallery!
It's a high security event (even the canal is blocked off) so I haven't posted during the event!
There's such a contrast at the end of the day when the halls are empty and the canal provides a tranquil walk back to the car park

Some more pics from Gemma Machell Photography As well as taking incredible documentary style pics, she is a delight to w...
28/09/2024

Some more pics from Gemma Machell Photography
As well as taking incredible documentary style pics, she is a delight to work with and spend a wedding day with!

All from Alice and David's wedding in Richmond

I love being sent photos from the pro wedding photographer and I love showing that I sometimes do unusual things!These p...
26/09/2024

I love being sent photos from the pro wedding photographer and I love showing that I sometimes do unusual things!

These pics are by the frankly superb who was a delight to work with. All the photos that I have seen of Alice and David's wedding are simply beautiful!

Pic 1 - my turn at the photo scramble - a little more sedate than the others!
Pics 2 & 3 - I've never had to tie an apron on to a bride before, but I'm assured it was necessary!

Thank you for these wonderful reminders of a wonderful wedding day!

.2019

A theory, a story, a new solution.Walt Disney believed in constantly plussing his attractions,  and I believe in improvi...
24/09/2024

A theory, a story, a new solution.

Walt Disney believed in constantly plussing his attractions, and I believe in improving my service - without additional charges
The story on Redfit, plus a recent experience with a hotel had me thinking about what I can offer to "plus" my service and avoid problems with speeches and any time someone needs to be heard...

The solution.

Moving forward, I will have available- when practical - a portable pa system with radio mics and my own radio mic for venues that can't or don't supply a sound system

Problem solved
Service plussed



I'm slightly obsessed with this mirror picture from Sunday's wedding at the gorgeous  Susan and Sean had their first dan...
24/09/2024

I'm slightly obsessed with this mirror picture from Sunday's wedding at the gorgeous
Susan and Sean had their first dance in the hotel foyer, with their closest family and friends watching from the sweeping staircase

Such a beautiful !

I changed my buttonhole for yesterday's wedding at the gorgeous  I was given two of these beautiful pieces from .feather...
23/09/2024

I changed my buttonhole for yesterday's wedding at the gorgeous

I was given two of these beautiful pieces from .feathers and it looks like Lexi approved!

Susan and Sean wanted someone to take care of them and their beautiful dogs for their wedding day. They found me via Goo...
23/09/2024

Susan and Sean wanted someone to take care of them and their beautiful dogs for their wedding day. They found me via Google, and I'm so pleased that they did!

It was a fabulous day with their closest friends and family, and the sun came out for the outdoor ceremony - and got plenty of doggy cuddles!

(I'm so glad I carry a clothes brush though!)

🏫


Three days in the life of a freelance hospitality manager - because it's  !Saturday was the T20 Blast finals at Edgbasto...
17/09/2024

Three days in the life of a freelance hospitality manager - because it's !

Saturday was the T20 Blast finals at Edgbaston where my team looked after the directors of two of the semi finalist counties

Sunday saw me at Wolverhampton Wanderers managing the Chairman's lounge with our VVIP guests

Monday night was spent at St Andrews as Birmingham City FC took on Wrexham in the "Hollywood Derby", specifically a fans restaurant and a staff team of 24

For me, it's not a weekend side hustle, every day - especially yours - is a big event!

Bride and groom Alice and David had a wonderful wedding day with family and friends - and I was honoured to play my part...
09/09/2024

Bride and groom Alice and David had a wonderful wedding day with family and friends - and I was honoured to play my part in the day. Thank you so much for taking the time to write these kind words

How great is this button hole from  and David's wedding? Designed to fit in the top pocket like a picker square, it inco...
08/09/2024

How great is this button hole from and David's wedding? Designed to fit in the top pocket like a picker square, it incorporates the sunflowers used in the bridal flowers and lego pieces to match the wedding day theme

I was so thrilled that I was given one to wear too!

I read this post on Reddit recently,  and it made me disappointed for two reasons. Firstly - don't over analyse your wed...
05/09/2024

I read this post on Reddit recently, and it made me disappointed for two reasons.

Firstly - don't over analyse your wedding day.

Secondly, and more relevant, this issue could have been avoided if he'd hired a professional master of ceremonies - someone with genuine experience and expertise in public speaking and microphone use.

Before the speeches I check in with every speaker, show them exactly how to hold the microphone, and a few tips and tricks.
During the speeches I'm out of the pictures, but close enough to rectify any problems.

Don't lament on Reddit...hire the for your

Its National "Stand In Front Of Front Doors" Day - and that's something that I do a lot of!Whether it's greeting the bri...
04/09/2024

Its National "Stand In Front Of Front Doors" Day - and that's something that I do a lot of!

Whether it's greeting the bridal car, welcoming your guests, or acting as concierge it makes such a difference to have the at the door

Good luck to all those going back to school today - or going for the first time. It's such a pleasure to see so many former brides and grooms from my 35 years in the business with their growing families

What does the   do?Well, on Saturday I...Sorted the coffee machineOperated the bubble gunStood in the road so the bride ...
03/09/2024

What does the do?
Well, on Saturday I...
Sorted the coffee machine
Operated the bubble gun
Stood in the road so the bride and groom could be photographed
Ran a photo dash - with music
Carried a lego seating plan (carefully)

What can I do for you on your wedding day?

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