An absolute pleasure to share my talk “How to create a magical customer experience,” at @thenewchapel for all the team at @sleafordsmilecentre
We had some fun and dived into…
⭐️ Understanding the critical role of first impressions and how they are formed in just 7-17 seconds.
⭐️ The M.A.G.I.C framework and how to apply it to create outstanding patient experiences.
⭐️ we shared funny and inspiring stories of both failures and successes in customer service to learn what works and what doesn’t.
⭐️ We implemented creative and clever ideas that will set the practice apart to create loyal, happy patients.
As well as plenty of magic too!
Thank you Kajal & Nilesh for a great afternoon, it was a pleasure to share my magic with you all!
For anyone else looking to motivate & inspire your team to drive great customer experiences
Find out more at www.rickylocke.co.uk/speaker
#motivationalspeaker #customerexperience #cx #motivation #speaker #magic #sleafordsmilecentre
✈️ Did you know? Ever wondered why flight crews don’t talk about turbulence anymore? Discover the interesting reason behind it! 🛫🤯
#TravelHistory #Airlines #Turbulence #AviationFacts #Mindset #PositiveVibes #TravelTips #LearningEveryday #DidYouKnow #motivation #successmindset #nlp #negativethoughts
One for the magicians 🙊
#magician #weddingentertainment #weddingemcee
You may not know…
As well as performing Magic and being a professional speaker, I also co-run a company called The Confident Club and we run a workshop called “Presentation Mastery,” for leaders & Directors to improve their presentation skills.
We work with amazing companies such as Coca Cola, Vistaprint, Housing21, Audible and many others.
But unlike all the other Presentation Skills training out there, our main difference is in our approach. Most trainings just teach skills. However unless a person believes that they have the capability to do this thing called presenting then just teaching skills is a waste of time.
Beliefs must always come before and support skills
We concentrate on developing your level of self – belief and confidence. We encourage you to adopt a new set of beliefs about the task of standing before an audience.
We could actually call this workshop “The Presentation Beliefs Workshop”
Amongst many other things we teach and coach the alternative to death by PowerPoint and, based on our years of research and experience, the secrets of professional speakers.
… oh and there’s some magic along the way too!
Find out more at www.confidentclub.com
#presentationskills #presentationtraining #beliefs #confidence #confidencetraining
Another year, another adventure with these two ❤️
This time of the year it’s a little more quiet at Ricky Locke Magic. Wedding fair season begins and I’ll be exhibiting at a few over the next month, but before it gets too busy, I’m taking the time to use some of my free time I don’t usually have to experience as many Adventures as I can.
Here’s a little preview of a great day out at @nene_valley_railway with @themrslocke & Alma. Highly recommended if you have little ones ❤️
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#adventure #nenevalleyrailway #nenevalley #thomasthetankengine #anotheryear
Family ❤️
Not usual all The Lockes get a day together and as I’ve taken a little break off in between Xmas and new year or was nice to spend a family day with @themrslocke at @beltonhousent
We’ve been wanting to visit for a while now and we’re so glad we got to see the last of the Xmas decorations before the new year.
Loved visiting this place and the train was awesome 🥳
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#beltonhouse #beltonhousechristmaslights #beltonhousegardens #familytime #familyday #dadlife #toddleractivities #toddleractivities
Merry Christmas to all of your loved ones.
To all my couples who got married this year, have the most amazing first Christmas as a married couple.
To all my future couples in 2024 (it’s not long now woohoo!!!)
And to all who have supported this year , thank you for your continued support and love ❤️
Merry Christmas and best wishes for 2024 🎄
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#santaclause #christmasy #readyforchristmas #ilovechristmas #personlised #christmassy #christmasideas #christmaspresents #tinsel #festive #christmascollection #wethankyou #thankyoulife #seasonofgiving #showsupport #importance #thankyougifts #youngbusinessowner #localbusinessowners #smallbizz #smallbusinessesmatter #emceewedding #corporateentertainment #2023christmas #christmas2023 #loop #loopreeltutorial #loopreel