Understanding your customers is the key to building long-lasting loyalty.
If you're offering them rewards they don't care about, you're just wasting your time.
Make sure your loyalty programs focus on what your customers truly value.
Whether it's poker, sports, or casinos, the offer must align with their interests to create real connections.
The right experience is everything.
Watch the full replay of this session and explore how to create truly relevant customer experiences.
#poker #casino #gambling #customer #experience #edge
This powerful session taught us that being a VIP is about creating a relationship built on personalized service and unique experiences.
A VIP experience should be rooted in care and connection, not only incentives.
The goal is to treat your VIPs with the extra attention they deserve.
🎥 Watch this insightful session's full replay on YouTube and prepare for EDGE 2025!
https://youtu.be/deElwOVjISA
#experience #vip #bonuses #edge
Mad scientists - EDGE's guide to the next big gambling genius
Great ideas don’t just happen in isolation.
To make something truly successful, it’s crucial to talk to people and refine your concept by identifying strengths and weaknesses.
The balance between operators and players is essential.
The experience becomes more enjoyable, sustainable, and rewarding when both sides benefit.
Think about it.
Improving the player experience is the key to long-term success.
Want to learn more? Watch the full talk on YouTube.
The real value comes when players enjoy the experience, not just the winnings.
When we market poker, it’s essential to show players that it’s about learning the game, understanding the strategy, and having fun rather than simply chasing money.
If you sell it as “win lots of money online,” most recreational players will get discouraged when it doesn’t roll in.
Instead, show them the joy of mastering the strategy and playing for fun. That’s the secret to long-term engagement.
Interested in more insights like this? Watch the full workshop on storytelling and poker on the EDGE YouTube channel.
#poker #strategy #recreationalplayers #gambling #learning #edge
Poker is not just about placing bets or hoping for luck.
It’s about strategy, decision-making, and understanding the variance that makes the game so unique.
While other strategy games, like chess, are determined by the skill of the player, poker allows for anyone to win, no matter how experienced you are.
The real thrill comes from knowing that everyone at the table has a chance, thanks to variance.
Ready to learn more? Check out the full workshop on storytelling and how it connects with poker at EDGE
#poker #strategy #variance #gambling #mindgame #edge
Anna Slavkova raises an important point in the evolving financial landscape: Could crypto be killing open banking?
The core difference lies in the irreversibility of crypto transactions, eliminating issues like chargebacks.
On the other hand, open banking still faces challenges like chargebacks and balance availability, which crypto has already solved.
Watch The New Payment Playbook: Enhancing Gambling Experiences on YouTube for more insights.
Presenters: Georgi Stoianov, Anna Slavkova, Rob Foster, Max Collinge, Tim Bottell
#payment #banking #gambling #crypto #blockchain #edge
Georgi Stoianov emphasizes the need for more advanced solutions in payments.
While we’re still far from having a smooth global system, crypto plays a key role.
The future lies in cross-border open banking.
Watch The New Payment Playbook: Enhancing Gambling Experiences on YouTube to learn more.
Presenters: Georgi Stoianov, Anna Slavkova, Rob Foster, Max Collinge, Tim Bottell
#payment #banking #gambling #crypto #blockchain #edge
Max Collinge, during the "The New Payment Playbook: Enhancing Gambling Experiences" workshop, shares insights into the slow but steady adoption of open banking in the UK and Europe
Max explains how education is a major barrier to faster adoption, with localized currency systems being key to making people more comfortable with this new payment method.
Understanding these dynamics is crucial for businesses looking to enhance their payment systems and offer customers a smoother gambling experience.
Watch the full YouTube session with Max Collinge, Georgi Stoianov, Anna Slavkova, Rob Foster, and Tim Bottell to learn more about how open banking can reshape gambling payments.
#payment #banking #gambling #crypto #blockchain #edge
At the Putting Positive Play at the Forefront of Safer Gambling workshop, Michael Byrne highlighted the importance of educating new players about betting fundamentals.
He emphasized that operators must ensure players understand the basics, like odds, before they start.
Learn more about creating a safer, more informative experience for players by watching the full workshop on YouTube.
#responsiblegambling #sportsbetting #positiveplay #safe #edge
When was the last time the gambling industry truly prioritized accessibility?
At EDGE Gaming Expo, David Richardson shared how Positive Play is shifting the narrative.
It's not just about minimizing risks; it's about creating a smoother and more enjoyable experience for players who are new to the environment.
By offering tools like interactive learning sessions and digital tutorials, operators can reduce the intimidation factor and open doors for a broader audience.
This approach isn’t just about rules or gameplay mechanics; it’s about creating confidence, fostering curiosity, and building a community where players feel safe to explore.
Want to understand more about this strategy? Watch the full panel on YouTube.
#gambling #casino #responsiblegaming
In this powerful excerpt from Apocalypse WOW: Strategies for Recruiting Micro-Influencers, Tom Wheaton highlights how traditional marketing tactics are no longer enough to drive growth.
Despite the significant budgets, many companies are still allocating a majority of their marketing dollars to traditional methods.
The real game-changer today is influencer marketing, digital marketing, and even more so, experiential marketing.
Are you curious to learn more about why traditional marketing is falling behind?
Watch the full workshop on YouTube!
#poker #marketing #pokerandmarketing #digitalmarketing #experientialmarketing #pokerindustry #edge
Da Vinci, Newton, Tesla, Edison, Satoshi Nakamoto: Is the Crypto Revolution inevitable? Alec Torelli thinks so!
Alec Torelli is a poker pro, entrepreneur, and investor who shared his thoughts on the change of society during the Edge Gaming Expo and Irish Poker Festival 2024. He is an ambassador for Phenom Poker (JoinPhenom.com).
#CryptoRevolution #Bitcoin #BlockchainTechnology #Investing #CryptoNews #Edge #Conference #PhenomPoker #AlecTorelli