Our Story
Hello dearest, welcome to SHELLY LENS HOUSE
❀ 本店只有1个专页 , 1个 Facebook ID , 1个 WHATSAPP ID , 1个Instagram , 其余的不是本店开咯 , 请注意 !!! ❀
♔ 付款方式/Payment Methods : Public Bank and May Bank ♔
♚ Term & Conditions ♚
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Order submits and payment before 9pm will be post out by the next working day. No posting during weekend & public holiday.
每天在晚上9pm前提交的订单,都会在隔天寄出。
(除了周末 & 公假没有发货)
Your order will only proceed when fully payment had made.
不接受先发货后付款。一律付清全数后才处理。
Please check the stock list before you make order. For those items that mark in yellow (available) but if still out of stock, we will change/refund based on the option selected during order as our stock list do not update every day.
下单前请先检查现货表。由于现货表无法每天都更新,如果现货表列明有货(黄色),不过依然缺货的话,我们会根据您下单时所做出的选择来处理.
Once your order has been confirmed, your orders will be send to warehouse for processing. There's no request for changes, cancelation, merging, or add on.
一旦你的订单被确认后,我们将不接受更换,取消,合拼,或者加单。因为你的货可能已经被货仓员工处理。
After payments are made, there is strictly NO refund upon cancellation of the order to avoid confuse.
一旦汇款,代表订单已经确定,我们将不接受任何理由要求退款避免混乱。
Tracking number will be update thru inbox during evening.
包裹追踪码将在每天发货后当晚更新。
The goods are at your own risk from the time of delivery. We will not hold the responsibility for any damage or loss during delivery.
邮寄的途中如有损坏,遗失或延迟,本店没有负责。
If you receive the wrong lens/ defect lens which the mistakes are cause by our side, please inform us within 3 days after received parcel. Else we will not handle on that issue. Replacement will not be made for lens which is damaged or stained or lost during postal period as this is caused by courier side.
如果你收到不是你所订购的Lens,请在3天内通知我们,超过3天才来通知的我们将不处理。
If happened that seller posted the wrong items/ defect lens to customer, under special conditions, we will post again the correct items together on the next order. If customer request for separate posting, postage is on customer's side.
任何已确认是卖家发错的物品,在特殊情况下,我们会在下次订单补寄,若买家需要另外邮寄,邮费必须由买家承担。
Strictly NO cash posting on the parcel as it is prohibited by courier services. Refunds/balance will done by bank transfer.
由于邮局规定不可以寄现金,所以一律没有找钱在包裹。如果你的订单有余额我们会跟你索取户口号码退款给你。
Strictly NO exchange or return for the opened lens (please inform within 3 days once you've received the parcel), defeat lens are only allow to claim if it's unopened.
开瓶后一律不接受任何理由退换,任何有问题的Lens只允许在未开瓶的情况下要求退换 & 请在收到后3天内通知。所以请在开瓶前先检查清楚。
We are not guarantee of any problem, infection or any injury of your eyes. Please note that these lenses are purchased at your own risk.
我们只保证Lens的品牌 & 都是韩国进口,我们不保证任何关于眼睛的不适。任何购买风险买家需自己承担。
The colors of the lenses described in the illustrations may not truly reflect that of the items themselves due to the possible differences in lighting of the photography and differences in monitor settings for each individual.
呈现的照片和实物或许会有微差,这有可能是灯光&照片后期修饰,如果要求完美的买家请止步。
All inquiries/orders will reply within 24 hours. Before that please do not rush us or spam us, we will get back to you as soon as possible.
询问/订单会在24小时内回复, 在这之前希望亲们不要催促我们,我们会尽我们所能尽快回复你们。
NO bargain & NO negotiate & price is EXCLUDED postage. As we already offer at lowest price.
不议价 & 所有价格都是还未包含邮费,我们已经以低价低利润出售了,薄利多销多多体谅。
We reserved the rights to change these terms of sale without notice to you in relation to future sales.
本店保留最终的权利,对以上任何条文进行修改,并无需另行通知。
Any inquiries or order kindly contact us thru following methods, DO NOT leave any comment on photo since we can't receive any notification.
任何询问/订单麻烦各位可通过以下的方式联系我们,请大家别留言在照片下因为我们没有收到任何通知因而会忽略了你的留言。
✎ Page Inbox :: http://www.facebook.com/messages/ShellyLensHouse
� Whatsapp :: 011-21996388