15/04/2019
π€β F.A.Q.'s - FREQUENTLY ASKED QUESTIONS
π€ Can I make a reservation online?
π Yes, reservations may be requested online. However, due to a high volume of online inquiries, please allow up to 24 hours for a response. For immediate assistance, please call our office +63 32 430 9441.
π€ What are your hours?
π Front desk is available from 9:00AM - 5:00PM daily. Pools close at 7:00PM for One-Day guests and 10:00PM for Over-Night guests.
π€ When is check-in/check-out for Over-Night guests?
π Check-in is at 2:00PM and check-out is at 12:00PM
π€ What are your entrance fees/rates?
π Please PM or email us at [email protected] for a copy of the rates sheet.
π€ Are outside food and drinks allowed inside the resort?
π You may bring in food and drinks during your visit. However, beverages by the case are subject to a corkage fee of P50 per case.
π€ Do you have a parking lot?
π Yes, we have a free private parking lot available for our guests.
π€ Do I have to make a deposit to reserve?
π Deposits are not necessary to make reservations. All we ask is that you give us your name, phone number or email so that we can confirm the reservation a day before your expected arrival.
π€Where are you located?
πWe are located in Maca-as, Catmon (Cebu, Philippines), south of Sogod and north of Carmen, and right off the main highway.