10/23/2024
FREQUENTLY ASKED QUESTIONS
Pricing and Ordering
What are the prices of your piñatas?
Prices range from $45 to $60 depending on the complexity of the design. Please contact me for a personalized quote.
How far in advance should I order a piñata?
I require orders to be placed at least 30 days in advance. This allows time for design, ordering materials, and creating the piñata.
Do you require a deposit when placing an order?
Yes, a non-refundable deposit of $20 is required when placing your order. This secures your spot and allows me to begin the design and production process.
Can I make changes to my piñata order after placing it?
Minor adjustments can be made up to 14 days before your event. After that, changes may not be possible due to time and material constraints.
What is your cancellation or refund policy?
Due to the custom nature of my piñatas, all sales are final. However, if you need to cancel, please contact me as soon as possible. Deposits are non-refundable.
Pickup and Service Area
Where do I pick up my piñata?
Pickup details will be finalized as your event approaches. If your event is at Sunshine Play Café, your piñata will be ready in the office area. Otherwise, we’ll arrange to meet at a public location.
What areas do you serve?
I currently serve the Berea, Richmond, and Lexington areas. If this changes, I will make an announcement!
Do you offer shipping?
I currently do not offer shipping. Since my piñatas haven’t been tested for shipping, I can’t guarantee they’ll arrive in good condition. If this changes, I will make an announcement!
Contact Information
How can I contact you?
The best way to reach me is via email at [email protected]. You can also message me on Facebook.
Piñata Types and Customization
What’s the difference between a whack piñata, pull-string (individual), and pull-string (group) piñata?
• A whack piñata is the traditional type where you’ll need a bat or stick to break it open.
• A pull-string (group) piñata has several strings, and pulling any one of them will open it.
• A pull-string (individual) piñata has one special string that will open it, and it comes with small designs at the ends of the strings to help choose.
Can you create custom piñatas based on specific themes or characters?
Yes! I specialize in creating custom piñatas based on your event’s theme or a specific character. Just share your ideas, and I’ll bring them to life.
I’m not sure what kind of piñata I want. Can you help?
Absolutely! I’d love to help you design the perfect piñata. Just provide some details about your event, and I’ll send a mock-up to ensure we’re on the right track.
Piñata Details and Extras
What is the size of the piñatas?
The piñatas range in size based on design. They are usually between two to three feet tall and two to four inches thick.
Do you offer piñata fillings or recommendations for what to include?
I currently do not offer fillings, but I’m happy to provide recommendations on what to include based on your event theme and guest age group.
Do you offer piñata stands or hanging kits?
I currently do not offer stands or hanging kits, but I can provide recommendations for how to best hang and display your piñata at your event.
Events and Future Plans
Can you make piñatas for corporate events or larger parties?
Yes! I’m happy to create piñatas for corporate events, weddings, or larger gatherings. Please reach out with the details, and we can discuss the size and design that fits your needs.
Do you offer ready-made piñatas?
Not yet, but I’m planning to! I have lots of ideas and can’t wait to share them with you soon!
