09/11/2024
I normally don’t make post like this because I’m a business owner myself & I would rather someone come to me and talk to me before they actually went to social media Google Review, Better Business etc. However I’ve tried to reach out to Bill at AutoWerks off of Graham Rd in college station but they won’t respond to my text, calls or emails and Andrew told me he’s unavailable but to reach out via email which I’ve done but still no response.
I took my G Wagon to them for an oil leak and had no problem paying them $9800 when it came time for me to pay. $1800 of the 9800 was for a headlight driver side I believe. They kept my vehicle almost 6mo if not longer I lost track of time but i remember Andrew telling me it was running bad & they were having to set it or something of tht nature. The day after I got it back it made a real bad noise and began to run bad check engine light came on. I eventually took it back & they said it was out of timing, I eventually had it moved to Mercedes & they broke it down & came to the conclusion that too much sealant was used which got down inside the motor and washed out the journals, cam shaft & the head. The vehicle sat so long that I had to replace both batteries $1k & the the brakes etc. the bill is $27k & I feel it’s more than right that AutoWerks stand behind their business but instead I’m being dodged & they’re denying all responsibility. In the middle is a message where Andrew says do I have any other proof that it was something they done even though the reports says big as day that it was caused by excessive sealant Andrew says it was already sealant from a previous fix which my response was you never mentioned any of this before nor provided pictures in the report. I mean he sent pictures of rust, the headlight & other bs. In the pictures you will see the sealant that was used was down in the motor. It’s a long post I can go on and on but am I wrong for wanting to be compensated for all I’m out of? Am I wrong for wanting them to take responsibility & accountability for their work that I had no problem paying them for? They had no problem taking my money, I’m not letting this go
I Am Ced Wade
