ABOUT FRONT ROW BABY
To put it simply, we are your link to real-world shows. We guarantee the authenticity of every ticket we sell with a 100% money-back guarantee since we only list tickets from reliable ticket vendors and professional ticketing agencies. OUR GUARANTEE
We carefully screen all the vendors in our network to ensure they meet our high standards for quality and reliability. We ensure
that your tickets are genuine, will get to you in time, will be the tickets you ordered or a suitable replacement, and that you will get a full refund if the event gets canceled. FIRST ROW BABY GUARANTEES THAT THE FOLLOWING WILL BE TRUE FOR ALL EVENT TICKETS ORDERED THROUGH OUR MARKETPLACE:
ALL TICKETS ARE LEGITIMATE TICKETS, VALID FOR ENTRY
We stand by the authenticity and validity of every ticket we sell on Front Row Baby (e.g. parking or hotel accommodations). If the venue claims there is an issue with your tickets, you must contact the vendor immediately. If the venue can't fix the problem, you'll have to show proof that it's invalid. This is necessary for Front Row Baby to get a refund from the ticket vendor on your behalf. A letter from the venue or even just an email from clearly identified venue staff that confirms there was an issue scanning the tickets would suffice as proof. THE TICKETS THAT YOU RECEIVE WILL BE THE ONES THAT YOU REQUESTED, OR BETTER
Sellers on Front Row Baby are required to deliver the advertised seating location or a location with equal or better viewing conditions. A seller that makes a substantial adjustment to a customer's requested seating location (such as the section or row) is expected to proactively contact that consumer for confirmation. Please contact Front Row Baby promptly if you are not satisfied with the tickets that were substituted for you. To find a solution that works for both you and the seller, we will look into the situation on your behalf. YOUR TICKETS WILL ARRIVE BEFORE THE EVENT
Shipments are always sent to the address specified by the customer throughout the purchasing process. All tickets will be delivered out with plenty of time for at least one delivery attempt to be made before the event. Your presence is required at the time of delivery in order to accept the tickets. If your tickets are lost or not delivered in time for the event, Front Row Baby will help you arrange for reimbursement with the seller. IF AN EVEN IS PERMANENTLY CANCELLED, A REFUND WILL BE ISSUED
In the event of a cancellation, Front Row Baby will work with the selling broker to issue a full refund of the ticket price (less any applicable delivery fees). Hard-stock tickets may need to be returned to the seller before a refund is given.
Over 100,000 concerts, sports, comedy, and theatrical performances may be found on FrontRowBaby.com. All of your money is safe with us if something goes wrong.
