What is 'drip pricing'? | FOX News Radio
What is 'drip pricing'? - FOX News Radio asked Sarah Buxbaum to come on the air to discuss. 🎙 Unmute to hear her thoughts.
People continually being spied on in Airbnb's
People continually being spied on in Airbnb's - iHeart's Talk Radio KXL Portland asked Customer Service Expert Sarah Buxbaum to come on the air to discuss. 🎙 Unmute to hear her thoughts.
Airbnb prohibits hosts from using hidden cameras. If you're renting a home, do you have an expectation of privacy? Are hidden cameras illegal? What does the industry need to do to police itself?
Tension at airports is rising, but so are the profits
iHeart's Talk Radio 700WLW Cincinnati asked Sarah Buxbaum to come on the air to discuss tension and profits rising at airports. How much do airlines really care about their customer service reviews? 🎙 Unmute to hear her thoughts.
Taco Bell eliminates human contact in drive-thru with new technology
Taco Bell eliminating human contact in drive-thru with new technology - The Voice of Central Illinois, WJBC asked Sarah Buxbaum to come on the air and give her thoughts on this. 🎙
Is this a good thing or a bad thing? Does Taco Bell have the recipe for success or does it make the whole experience too impersonal?
Sarah is an expert on extreme customer service. She’s creating raving fans through her hospitality company, CWS Hospitality and is passionate about raising the bar when it comes to the customer experience at a time when too many companies treat their customers like a number. https://CelebrateWithSarah.com
Hotel rates on the rise as inflation continues to spike
iHeart's Talk Radio 700WLW Cincinnati asked Hospitality Expert Sarah Buxbaum to come on the air and give her thoughts on hotel rates on the rise as inflation continues to spike. 🎙 Unmute to hear her thoughts.
Nothing is more irritating to customers than to discover they've been hit with hidden fees. Do businesses need to be more transparent? If they need to raise prices, should they just raise prices? Does the secret nickel-and-diming need to stop?
What can customers do to be better towards businesses?
Putting a stop to pandemic rage: Why it's time for customers and employees to make up - Talk Radio KMOX St. Louis asked Customer Service Expert Sarah Buxbaum to come on the air and give her thoughts on this.
Workers who recently spoke to Business Insider all agreed that as prices go up, customers feel that they're entitled to changes in service, whether that means extra food, perks, or attention and energy from employees.
"I've dealt with customers yelling at me as if I was the one who changed it," one East Coast Chipotle worker said in reference to rising prices, adding that in several instances customers "act as if I'm scamming them."
Fast-food workers being harassed in America by customers | Fox News Radio
Fast-food workers being harassed in America by customers - Fox News Radio asked Sarah Buxbaum to come on the air with News-Talk 1480 WHBC Canton, Ohio to discuss. There's plenty of blame to go around. It seems like everyone is short-tempered these days.🎙 Unmute to hear her thoughts.
Forbes finds 58% willing to pay for good customer service
Forbes finds 58% willing to pay for good customer service - NBC Columbus asked Sarah Buxbaum to come on the air this week and give her opinion on this new survey. This survey comes at a time when many companies are cutting back on customer service.
It suggests that companies should be doing just the opposite because most consumers say it's the reason they choose one company over another. And millennials and Gen Zs are even more concerned with getting great customer service than older generations.
Sarah is an expert on extreme customer service and am passionate about raising the bar when it comes to the customer experience at a time when too many companies treat their customers like a number.
Decline in customer service - some companies dropping phone reps
Decline in customer service - companies dropping phone reps - Fox News Radio recently asked Sarah Buxbaum to come on the air with WOOD Radio West Michigan to discuss this.
It is never pleasant calling the company you are doing business with and having to talk to a robot. What can be done about this? 🎙 Unmute to hear her thoughts.
Customer service right now in America - is it declining?
Customer service right now in America - is it declining? - SiriusXM's Road Dog Trucking recently asked Sarah Buxbaum to come on the air to discuss. 🎙 Unmute to hear her thoughts along with several listeners who called in during her interview.
Fast food workers harassed in U.S. over rising menu prices
Fast food workers in U.S. say they're facing more harassment than ever before as angry customers lash out in response to rising menu prices. Talk Radio WTAM Cleveland asked Sarah Buxbaum to come on the air yesterday and give her thoughts on this. 🎙
Sarah is an expert on extreme customer service. She’s creating raving fans through her hospitality company, CWS Hospitality. She’s passionate about raising the bar when it comes to the customer experience at a time when too many companies treat their customers like a number.
Small businesses facing tons of harassment from customers
Small businesses are facing tons of harassment from customers. There's plenty of blame to go around. It seems like everyone is short-tempered these days. What kind of training do great companies give employees to deal with angry Karens and Darrens? Talk Radio KURV McAllen, Texas asked Sarah Buxbaum to come on the air yesterday and give her thoughts. 🎙
Companies dropping customer service phone representatives
iHeart's Talk Radio WHO Des Moines, Iowa asked Sarah Buxbaum to come on the air to discuss companies dropping customer service phone representatives. 🎙 Unmute to hear her thoughts.
When was the last time you called your airline and tried to talk to a live person? More companies seem to be drastically cutting back on customer service agents or dumping their call centers altogether.
Not only are call centers expensive to staff, but agents are suffering unprecedented abuse from callers. What's the impact of all of this on the customer experience? What are some tips to shorten your time on hold?
Sarah is an expert on extreme customer service. She’s creating raving fans through her hospitality company, CWS Hospitality. She’s passionate about raising the bar when it comes to the customer experience at a time when too many companies treat their customers like a number.
What do businesses need to do to retain a customer? | Fox News Radio
What do businesses need to do to retain a customer? Fox News Radio asked Sarah Buxbaum to discuss this and more on the air with WBAP Dallas/Fort Worth metroplex. 🎙 Unmute to hear her thoughts.
Most airlines in U.S. no longer requiring face masks | BEK TV North Dakota
The conversation continues this time with BEK TV North Dakota who asked Customer Service Expert Sarah Buxbaum to come on the air and give her thoughts on a Florida Judge voiding the U.S. mask mandate for planes and other travel.
Does this reduce the tension on planes? Will we see fewer fights between passengers and flight attendants? Does this mean more civility on planes and better customer service?
Sarah is an expert on extreme customer service. She’s creating raving fans through her hospitality company, CWS Hospitality.
She’s passionate about raising the bar when it comes to the customer experience at a time when too many companies treat their customers like a number.
Federal Judge voids U.S. mask mandate for planes, other travel | WBAP
Talk Radio WBAP Dallas/Fort Worth metroplex asked Customer Service Expert Sarah Buxbaum to come on the air and give her thoughts on a Florida Judge voiding the U.S. mask mandate for planes and other travel.
Does this reduce the tension on planes? Will we see fewer fights between passengers and flight attendants? Does this mean more civility on planes and better customer service? 🎙 Unmute to hear her thoughts.
Sarah is an expert on extreme customer service. She’s creating raving fans through her hospitality company, CWS Hospitality. She’s passionate about raising the bar when it comes to the customer experience at a time when too many companies treat their customers like a number.
