11/20/2024
I recently had someone tell me that they didn't know what a 200% money back guarantee means. It's uncommon, I get that. Plus, it could mean something different depending on who is providing it. Sadly, many companies don't provide ANY form of guarantee with their products or services so it's even more unusual to encounter a company who stands behind their commitment so strongly that they double their guarantee. Since products can typically be returned for a refund, this could be considered a 100% money back guarantee. A service provider though, can't undo their service and as a consumer of a service, it's potentially impossible to return a service that didn't stack up.
So, when it comes to selecting a service provider, those who state any form of guarantee policy, are saying that they are confident that they will deliver the ordered service. This really says a lot about their commitment to making sure the customer gets what was expected and should be revered for the deep dedication that they are providing.
In 2002, I started providing a written 200% money back guarantee to couples hiring me to provide my Premium DJ entertainment package. This of course was after ramping up my preparations and backup plans, extra equipment taken onsite and boosting my double checks to ensure that my services are delivered as expected, every time. My written commitment to couples who hire me to provide wedding entertainment has evidenced my dedication to clients' events to ensure that each one is exactly what they dream of. It's one of the many ways I try to make my services complimentary to the importance of each celebration.
To all those couples still looking for service providers for your wedding day, look for vendors you can trust to provide and deliver whatever services you hire them to do. Written commitments can give you the confidence that the vendor will make your wedding day vision become a reality.
