27/09/2024
As we edge towards the end of busy and beautiful summer season, we walk away with saying “adiós” to some bad habits! We are always evolving to serve you better. Here are some important changes to how we do things:
• No Tolerance for Bad Behavior – Mutual respect is non-negotiable. Whether you’re a planner, client, or server, we value kindness. Nothing is more embarrassing than seeing someone in a high position be rude. Let’s keep it professional and positive! 💖
• No Last-Minute Deliveries – We need time to work our magic! Flowers require care, conditioning, and arrangement, which can’t be done in just two hours. Advance notice ensures perfection. 🌿
• No Guarantees on Specific Flowers – Due to changing climates and seasons, certain flowers may not be available. While we do our best to honor requests, we retain the artistic freedom to substitute blooms to maintain the beauty of your arrangement. 🌷
• Consultation Fees Are Non-Refundable – Our time, advice, and expertise are part of our service. Whether you choose to proceed or not, consultation fees are final. 💼
• No Unrealistic Budgets – Beautiful designs need appropriate resources. We respect your budget, but our quality and craftsmanship come with a price tag. Let’s align expectations for a stunning result. 🌹
• No “Copy and Paste” Designs – We don’t replicate exact designs from Pinterest or Instagram. We pride ourselves on unique, personalized floral creations that reflect your style and vision. 🌼✨
🌿 “Free Add-Ons” Policy 🌿
We understand that sometimes additional flowers or arrangements may be requested during an event or wedding. However, these “extras” will be available at an additional charge. While we do bring a few spares in case of breakages or to emphasize arrangements, these are accounted for in our original planning. Once we’re on-site, we carefully stick to calculated timelines to ensure everything is ready on time. If you need more arrangements, you’re still requiring our expertise and craftsmanship in that moment—and that needs to be covered accordingly. 💐✨