27/08/2025
Business is business. Long post get the coffee
When you’re in a highly competitive service business I’m expecting a certain level of attn since I can go right down the street or around the corner to your competitor for any ol reason. That’s exactly what I did when I returned for a fill-in to the salon who did my full set of long nails which im not used to bcuz i type a lot - especially after wearing my nails natural & short for about 6 months. Since I hadn’t planned to keep them up at that long length for an extended time after low cost general manicures were working fine for me…i was already thinking to just soak them off or let them grow out. But after entering the biz the tech who did the French mani waived me off to the other tech who did the tips 2 weeks ago bcuz she couldn’t decipher that a French mani is what I was requesting.
Last week i went back to them just for a cut down & was told that couldn’t just be done - the usual $5 fee would instead have to be a refill for $45, sigh…yall really? Ok so bye - i was not falling for that.
So Fast forward- as mentioned i went for refill, waived off to a chair, after 5 minutes nothing, no ‘I’ll be with you shortly’ nothing. Finally the no French design tech appears.
Me: Hello.
Tech: What color you want?
No hello no hi no greeting at all
Me: I’m not sure, maybe the French mani again.
Tech: walks away, comes back, puts a closed book on her desk & walks away to a back room.
Me: just looking & waiting, watching tv, since I’m not making any assumptions & not touching anybody’s stuff. I’m not sure what she expected me to do. And I’m not new to this process - usually a Tech will show me options and allow me to give or show them my choice.
After another 5 minutes of NOTHING & me wondering if im being punked, i stand up, place my chair back & exit in the 10/12 steps to the door. Once i was about 5 more steps from my car i hear ‘Miss, Miss’ i did not look glance or think back
Me: NEXT!!! And heading back to the very professional salon, Christian, woman owned & closer to home…
Pictured, are the Old nails, longer than my usual that i wanted shorter & new nails after the competition did the cut & refill…EXPECT THE GREAT SERVICE YOU DESERVE. The club is a whole VIBE!
DONT settle for nonsense. And maltreatment, disregard & substandard service. Especially when you’re patronizing somebody’s company & they know good n well you have plenty other options.
