European Customer Experience Awards

25/01/2021

South East Europe CX Awards

03/06/2020

Congratulations to our Overall Winner Telenor Srbija! You were amazing and this is an amazing achievement. You should be proud to be the very first South East Europe Customer Experience Awards Overall Winner. 👏🏆

See all the winners here > https://lnkd.in/dPiUEn7

29/05/2020

Our - Spiros Milonas from Krataion Consulting. It was great, thank you! Watch the ceremony live > https://www.youtube.com/watch?v=WgTLNnKWtr8

29/05/2020

Join us and watch first live awards ceremony 🤩https://lnkd.in/gGTxwwA

29/05/2020

Employees at the Heart of Everything - Large Companies category - Djukic from Telenor Srbija

Chair Judge > Edwin Best

29/05/2020

Customers at the Heart of Everything - Generali Srbija and amazing Dunja Jelcic. 🤩

29/05/2020

Customers at the Heart of everything category - Telenor Srbija presenting. Amazing presentation, guys! 👏

29/05/2020

Team of the Year category - Sara Vatralj from Mercury Processing Services International presented to the judges. Wish you luck, guys! 👍

Our Chair of the Judges is van Wijk 😊

29/05/2020

It’s finally the finals day! Stay tuned, we’re going to sneak peek into awards ceremony and stream some of the presentations and share screenshots. People are zooming in 🤩 Watch live stream on YouTube > https://lnkd.in/gtGuFW8

28/05/2020

Andreas Constantinides from Global Telco Consult (GTC) is our speaker. What will you hear from him? CX is not about investment. CX is about a decision. A decision able enough to create unique feelings. The “9 plus1 Steps to CX Success!” will guide you to the primary principles for the most outstanding CX. The CX of your heart! Book your spot here > https://bit.ly/3eaa8k8

27/05/2020

Meet Olga Potaptseva from European Customer Consultancy. What's the topic of her presentation? ➡ 80% of CEOs believe they deliver superior customer experience, but only 8% of their customers agree. What do CX professionals think about the state of CX maturity across the world and in South East Europe? Find out more about CX maturity and challenges in her presentation at 13:05pm.
Book your spot here > https://bit.ly/3eaa8k8

27/05/2020

Maja Vezmar Ristic from OTP banka Srbija is one of our at . What we'll hear from her? ➡ Insight into one company in Serbia, their key performance indicators and initiatives they are taking to improve CX, tells us a lot about the state of CX in the region. Maja is the CX Manager of OTP Bank Srbija. You can also attend the , book your spot here > https://bit.ly/3eaa8k8

26/05/2020

Meet Boris Petrov from Remix Global. He'll be talking about how CX has developed in Bulgaria and Eastern Europe in the past decade and why it's importance nowadays is higher than ever. This is a must-attend event for all professionals. Book your spot here > https://bit.ly/3eaa8k8

26/05/2020

Our next speaker at is Codin Caragea from BankMuscat. is organising mini-conference at the finals and everyone can attend. Make sure you are a part of the biggest awards in the region > https://bit.ly/3eaa8k8

25/05/2020

At finals you'll have a chance to attend . Katarina Pranjić from Radilica will be our first speaker and her presentation will start at 9:40 CET. Book your spot here > https://bit.ly/3eaa8k8

Topic: You can find out what do customers think about CX in Croatia, where do companies usually fail and what should they focus on to provide memorable CX to their customers.

25/05/2020

At all our events we raise money for a charity or other kind of associations supporting children. At finals we are going to raise money for Nurdor Srbija. You'll have a chance to participate and donate on 29th May. You will meet Tamara Klarić and Bogdan Stevanović, who will tell you more about Pruži korak. https://bit.ly/3eaa8k8

22/05/2020

Finals are coming next week! 🤩 We're so happy to announce that Spiros Milonas from Krataion Consulting is our at first awards in South East Europe. This is a must-attend event for all CX professionals and . You can book your spot here > https://bit.ly/3eaa8k8 😊

11/05/2020

Public services or enterprises that have launched successful initiatives to enhance the customer experience 👉 Metric Global Network, Upcom and Nacionalna akademija za javnu upravu. Book your place here > https://bit.ly/2UnWgf3

07/05/2020

We have a big surprise for you at awards finals that are going to be online! Stay tuned to see what are we working on and secure your spot here > https://bit.ly/2VmW4xk Thanks to our Media Partner Marketing Mreza for spreading the word about SEE CXA. https://bit.ly/2VmW4xk

Spremamo veliko iznenađenje za sve prisutne na finalu SEE CX nagrada koje će biti održano onlajn. Pratite nas na društvenim mrežama i obezbedite svoje prisistvo na nagradama > https://bit.ly/2VmW4xk Zahvaljujemo se našem medijskim partneru Marketing Mreza što su podelili priču o nama. 😊

06/05/2020

Telecoms are one of the most important industries with the latest changes, but who has the best ? Can't wait 29th May to hear our finalists' presentations - Telenor Srbija, Modulus and LABRAX Ltd.

See all finalists > https://bit.ly/2UnWgf3

06/05/2020

Olga Potaptseva will be delivering a presentation at the Awards on the state of CX maturity in South-East Europe vs Global and asking all CX professionals across the world to contribute their views.

Please take a moment to fill out the survey and help us. https://lnkd.in/dDQFEfy

Anyone who contributes would be able to register within the survey to receive the results summary.

To hear Olga's presentation attend SEECXA finals > https://bit.ly/2VmW4xk

05/05/2020

Excited to announce that we have a new partner! European Customer Consultancy specialises in agile CX Implementation. Their unique CX Implementation Toolkit allows clients across the world to launch and progress their CX efforts 3-4 times faster. https://lnkd.in/e4n6KgD

04/05/2020

Looking forward to the 29th of May! The day will be full of presentations, networking and fun. Thanks to our media partner BIZLife Portal for sharing our story. 🤩

Radujemo se 29. maju! Finale nagrade biće edukativno, puno mogućnosti da se upoznaju nove kolege i naravno zabave. Hvala našim medijskim partnerima što su podelili našu priču.

Ovog maja pruža vam se prilika da budete deo prvog izdanja South East Europe Customer Experience Awards i da prisustvujete prvom online CX takmičenju. Iako je prvobitno bilo planirano da South East…

04/05/2020

Looking forward to the 29th of May! The day will be full of presentations, networking and fun. Thanks to our media partner BIZLife for sharing our story. 🤩

Radujemo se 29. martu! Finale nagrade biće edukativno, puno mogućnosti da se upoznaju nove kolege i naravno zabave. Hvala našim medijskim partnerima što su podelili našu priču.

Ovog maja pruža vam se prilika da budete deo prvog izdanja South East Europe Customer Experience Awards i da prisustvujete prvom online CX takmičenju. Iako je prvobitno bilo planirano da South East…

29/04/2020

Retails have a large impact on our every day lives, but who is the best in ? We'd say Repsly, Ascensos, AGEify and Remix Global. Congrats! See all here > https://bit.ly/2UnWgf3

27/04/2020

Who are the best CX PRofessionals in Sout East Europe? We have the answer - our finalists - Vassilis Nikolaou, Sabrina Centauro and Nikolina Horvat Subašić. Congrats all. 🤩 See all finalists > https://bit.ly/2UnWgf3

Metric Global Network
CPM International
Mercury Processing Services International

22/04/2020

The second category dedicated to teams - Team of the Year Outsourcing and the finalists are Ascensos and CPM International. Congrats! 🎇 See all finalists > https://bit.ly/2UnWgf3

20/04/2020

Teams are vital parts of every organisation. That's why we have two categories celebrating their success. Our finalists at Team of the Year category are Mercury Processing Services International d.o.o., Metric Global Network, e.on, Ingram Micro Bulgaria, SuanPan mentalna aritmetika, Telenor Srbija. Congrats all! 🤩 See all finalists here > https://bit.ly/2UnWgf3

17/04/2020

Contact centres are an integral part of every company. Meet our finalists in this category - Ascensos and Remix Global. Well done! 😊 See all finalists > https://bit.ly/2UnWgf3

15/04/2020

Our finalists in Financial services category are those who enhanced in this industry - Metric Global Network, Generali osiguranje d.d., Mercury Processing Services International, credissimo.bg - Кредисимо. Great job all! 🤩 See all finalists here > https://bit.ly/2UnWgf3

08/04/2020

Everything is online and digital now. And, now we know who are the leaders - Telenor Srbija, Repsly Hrvatska, Nacionalna akademija za javnu upravu, Verisec AB, Avis Budget Group, Pro-Mens Srbija. See the full list here > https://bit.ly/2UnWgf3

06/04/2020

Employee Experience is one of the most important parts of a great and these companies know it. Companies that put their Employees at the Hart of everything are e.on, Ingram Micro Bulgaria, Avis Budget Group, Mercury Processing Services International and Metric Global Network. Well done! See all finalists here > https://bit.ly/2UnWgf3

03/04/2020

Wondering how large companies are doing at CX? We can assure you that our finalists Telenor Srbija, Concentrix and CPM International are amazing! See the full list here > https://bit.ly/2UnWgf3

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01/04/2020

Meet our finalists at the Customers at the Heart of Everything category! 😊
OTP banka Srbija
Telenor Srbija
Generali Osiguranje Srbija
e.on
Avis Budget Group
SuanPan mentalna aritmetika
Metric Global Network

27/03/2020

We're proud to announce South East Europe CXA 2020 FINALISTS! This year is very special for us, we brought CX Awards to the South East Europe region and we are amazed by the level of CX professionalism. Our finalists set high standards for all coming companies. See who are the finalists here > https://bit.ly/2UnWgf3

26/03/2020

Wondering who are the finalists of the first edition of South East Europe CX Awards? We selected the best companies and professionals, and they will always be remembered as the first finalists! Stay tuned, tomorrow is the big day for SEE CX industry!

13/03/2020

Being a at the South East Europe Customer Experience Awards is the perfect way to share your knowledge and experience whilst having the opportunity to hear how top companies are defining excellence in . https://seecxa.com/apply-to-judge

Our judges should be personable, approachable and passionate about providing valuable feedback for our Finalists.

13/03/2020

Meet Elif Baydar Aygün, Customer Experience and Market Research Team Leader at Enerjisa. She will be a part of our amazing judging panel at the upcoming SEE Customer Experience Awards 2020 in May! Welcome, Elif!
https://lnkd.in/dnWiKhq

Elif started her career at Turkey’s one of the leading market research company and conducted lots of qualitative and quantitative projects with many big brands. Later, she specialized in customer experience and customer analytics in leading companies in the insurance and telecom sectors. She has been working at Enerjisa Energy Company for 3 three years – one of Turkey's largest companies and also a joint venture with E.ON Energy. Elif is currently leading a team of customer experience and market research professionals at Enerjisa. She is also a founding member of the CXPA Istanbul network.

10/03/2020

To maintain our high standards and ensure our awards remain fair and transparent, we rely on a team of independent business professionals to put our Finalists to the test. Part of our amazing panel is Katarina Pranjić, Director at Radilica d.o.o. We are so proud to have professionals like her! ✅ https://lnkd.in/dT9XMCr

Katarina is director and customer experience expert with more than seven years experience in the field of customer experience management. She builds her expertise in identifying and analysing specific behaviours, attitudes, motivations, needs and frustrations of customers and proposing improvement measures that can increase customer satisfaction and enhance business, innovation and competitive advantage of companies in tourism, telecommunications, banking and other sectors. Leading teams in complex, strategic and international projects she motivates and encourages the project team to think beyond conceivable in order to create solutions that change the everyday lives of millions of customers.

06/03/2020

This is your last chance to be a SEE Customer Experience Award this year! The deadline closes at midnight TONIGHT! You still have time to enter 👉 http://bit.ly/seecxa-ad