Service Matters North East

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Service Matters North East Wedding and Event Planning with a hospitality team of experts! Let us help you 🥂 Weddings and holiday parties need as much notice as possible.

Now booking 2022 and 2023 events! Weddings, birthdays, anniversaries, religious, holiday, and any special occasion.

*Can recommend any other service such as food, DJ, photography, location, and rental companies.

*Different rates apply depending on party.
*Will go to any location in North East.

*Duties can include: Host, run, plan, serve, set up, clean up, bartend, organize event, and decorate.

Callie’s Cocktails & Coffee☕️🤎⚡️
30/01/2025

Callie’s Cocktails & Coffee☕️🤎⚡️

GRAND OPENING ANNOUNCEMENT ✨

We are so excited to announce we will be opening our café to the public THIS SATURDAY 2/1 🤍

Ribbon cutting will be at 930am & we will be open for business following from 10am-2pm.

We will have complimentary hot coffee & treats for those who want to come out and see our new space and we will have additional items for purchase.

I can’t wait to share this space with you all! 🥰

Location: 185 Grange Rd Suite 3 Otisville NY 10963 📍

We just onboarded a 2026 full service planning couple that has a vision of a 1920’s theme for their wedding. We started ...
28/01/2025

We just onboarded a 2026 full service planning couple that has a vision of a 1920’s theme for their wedding. We started venue research this week and I’m so excited!

Reminded me of a styled shoot we did in 2021. 🤍

Location & Venue -

Planning and styling/design

Backdrop and balloons

Video .ocfilms

Photogrpher

Planning and bridal coordination& Makeup artist

Bridal Coordination & Hair .co

Long Gowns -

Short Pearl Dress -

All headpieces except single pearls -

Invitation Suite -

Blonde Model - Jordan

Brunette Model - Kara

Groom Model -

Making your cocktail hour and reception unique by offering food trucks, stations, and experiences!  9/21/24
27/01/2025

Making your cocktail hour and reception unique by offering food trucks, stations, and experiences!

9/21/24



Getting these two married in one month! 🤍📸: .itsninamarin
20/01/2025

Getting these two married in one month! 🤍

📸: .itsninamarin

Hi it’s me, your planner and the one who will do whatever to keep you on schedule, help you make pivots, make sure your ...
13/01/2025

Hi it’s me, your planner and the one who will do whatever to keep you on schedule, help you make pivots, make sure your puppy is happy and safe, and your vision is executed.

The way he is watching his mommy
📸:

BTS logistics: we had to implement our rain plan and we made sure the bride was able to get her experience of walking down the aisle with her family in the moments the rain stopped. For our rain plan- we had to use the barn and the back of the barn had the best views. So we got creative!

Late Night ✨🪩9/7/24 A & Z 📸:
12/01/2025

Late Night ✨🪩
9/7/24 A & Z

📸:

Late night ✨🪩9/7/24 A & Z 📸:
11/01/2025

Late night ✨🪩
9/7/24 A & Z

📸:

I love portrait time for our couples because I can see the presence, love, and ease they feel in the pictures. Our team ...
04/01/2025

I love portrait time for our couples because I can see the presence, love, and ease they feel in the pictures.

Our team is with you every step of the way and running the show so you don’t have to.

Now booking 2026 weddings! and beyond.

This beautiful fall day captured by

Hello! My name is Katie and I am the founder of Service Matters North East and the lead planner and designer of the firm...
03/01/2025

Hello! My name is Katie and I am the founder of Service Matters North East and the lead planner and designer of the firm. ⁣

The name service matters originated by our first wedding that we coordinated in 2010 and the constant drive to always provide the best service to our clients. ⁣

With a long history in the hospitality industry, we formed a business offering a variety of services for the wedding and event industry and even consulting on other businesses to assist them in growing their events and hospitality.

We quickly fell in love with the planning and production side of things planning events like: ⁣

Fundraisers, weddings, festivals, parties/celebrations, networking events, and more! ⁣

The non-traditional wedding and building frameworks for our couples to have weddings in non-traditional spaces is our expertise. ⁣

Planning and coordinating weddings at locations like: zoos, private locations, historic sites, farms, unique venues, traditional venues, and more! ⁣

We have a hospitality team enhancing weddings with bar service, floral design, service, production team, and more. ⁣

Over the years I’ve learned so much about myself, the industry, and the business. We are excited to meet you and stepping into 2025 with a lot of wisdom and excitement to be better than ever. ⁣

Now booking 2026 weddings and events.⁣
Visit our website for more information!
📸:

Always right by your side. 🪩 🫶🏼 I had a couple recently at a wedding say to me- “what you do for couples is incredible.”...
29/12/2024

Always right by your side. 🪩 🫶🏼

I had a couple recently at a wedding say to me- “what you do for couples is incredible.” This stuck with me.

It validated all the hard work over the years. The learnings and pivots. Over the years I’ve learned a lot, made mistakes, rebranded, etc and it all solidified what’s important to me.

✨ I can post all the most beautiful pictures, table scapes, the behind the scenes content (which are all so important) But what is really important to me is how you feel on your wedding day.

My goal is to help you feel: calm, supported, taken care of, in good hands, advocated for, truly present, focused on your love.

I care deeply and that is a super power 🤍

Also we just got the gallery for 10/19/24 and all I have to say is our last wedding of 2024 was good for my soul.

Jessica and Andrew. 🫶🏼 coordination and hospitality team on site assisting in production.

Thank you for a wonderful day!

📸:
📍private estate




Trends and inspiration is amazing and important- but so is the authentic nature of your wedding! I think it’s so importa...
19/12/2024

Trends and inspiration is amazing and important- but so is the authentic nature of your wedding!

I think it’s so important to highlight the behind the scenes work. Read below for some of my favorite ideas!

What a great planning meeting we had today!

When reacted to something we were discussing about her and her fiancé‘s wedding in July 2025, I said can I please capture this reaction?, I love it. 😍

Here are my favorite ways to honor my couples & their love story:

🤍: The wedding experiences and aesthetics. What do you enjoy doing as a couple and what FEELS most like you?

🤍: Food that highlights some significance in your story.

🤍: Unique signs, decor, touches that bring your relationship and wedding day together.

🤍: The location! I once had a wedding a zoo because that felt so special to their relationship. Anything is possible!

Planning allows me to get to know the best people. So grateful! I love being apart of your special days. 📸:  10/4/24- N ...
16/12/2024

Planning allows me to get to know the best people. So grateful! I love being apart of your special days.

📸:

10/4/24- N & B we couldn’t resist a good sunset photo moment. 🤍

We have very limited availability in 2025 and now booking 2026! Contact us here!
12/12/2024

We have very limited availability in 2025 and now booking 2026!

Contact us here!

Contact us.(845) [email protected] Main Street, , NY 12508 Name * First Name Last Name Email * Message * Thank you!

The special details. Both Casey and Dean infused their businesses and skill sets into their wedding and we loved it. The...
10/12/2024

The special details. Both Casey and Dean infused their businesses and skill sets into their wedding and we loved it. They planned so many unique and special details into their day.



Co-planning & Production
Floral design/decor
Bar

Venue:
Catering
Custom Signage:
Gelato Cart:
Coffee Trailer:
Entertainment:
Dessert/Cannoli Bar: .o.maria
Rentals:
Photography:

Makeup: .mua
Hair: .co

09/12/2024
08/12/2024
So this is love… 🤍 those late night photos. 9/16/23 coordination and hospitality services 📸:  Venue|
05/12/2024

So this is love… 🤍 those late night photos.

9/16/23 coordination and hospitality services

📸:
Venue|

When your wedding photos are perfect for your Christmas card 🎄🫶🏼9/21/24 coordination, florals, hospitality, and design s...
04/12/2024

When your wedding photos are perfect for your Christmas card 🎄🫶🏼

9/21/24 coordination, florals, hospitality, and design services

Venue|
Photo |

We loved the greens and creams of this wedding! 🤍

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