Reliance Polynesian Catering Pty Ltd

25/07/2024

🇼🇸🇼🇸🇼🇸🇼🇸🇼🇸🇼🇸🇼🇸


fans

08/03/2024

🇫🇯🇫🇯🇫🇯BULAVINAKA!!!! 🇫🇯🇫🇯🇫🇯
Thank you to Chris and Eseta for choosing our catering to cater for their beautiful granddaughter Abony Rose 21ST birthday 🎂
What a beautiful experience it was to cater for a beautiful Fijian event, it was a first for us and it definitely is not the last.We enjoyed every moment of this catering and also learnt so much aswell🇫🇯❤️

19/12/2023

Wow we have so many videos n reveiws to show everyone but here is a few of our recent weddings we've catered for.
Special thanks to Gina and Siaosi's also to Gina and Mataupu for trusting us to cater for your special days❤️All glory goes to God 🙏🏾
MORE VIDEOS COMING UP SOON!!!
(We own no rights to these songs)

17/04/2023

17/04/2023

Lives forever in memories we keep.
Thinking of you on this day of your 60th birthday celebration..
RIL Tama APOSETOLO VILIAMU MAFOE.😭

15/04/2023

🌹Special thanks to Pastor Musika and his beautiful daughters for giving us the opportunity to cater for their beloved Faletua Ioana Niupulusu🕊️🌹
🌹We were so honoured, we've known Ioana as a beautiful soul and has always shown her strong faith in God eveywhere🙏🏾
Here's a little snippet of our funeral catering, we do any special events even simple orders.
Don't wait or look any further BOOK NOW!!

06/06/2022

Thank you Paulo Aloalii, John Aloalii and Paulo n Samoe for ordering from us the Reliance.Thank you for the love and support we really appreciate it ❤
Here is what they ordered Fried Rice YUMM!!
It's quick and easy just choose and Order now!

13/04/2022

Our recent catering, truly blessed to be catering for Jaque n Wilson Taito special day may God bless your marriage and future!

This catering was different as we provided two separate food stations also serving our famous fresh Samon with gravy as Entrèe😍 YUMM!!!!

To find out more about our catering feel free to call us or simply message us on our fb page😊

30/03/2022

Our recent catering completed last Saturday for a church opening!
We were so blessed and excited to be booked by Marie and Rose to cater for their event🙏🏾
Remember we cater for any event e.g: church opening, funerals, birthdays even weddings!!
Please like ,share and BOOK NOW you will not regret it!!!

15/03/2022

HEY FAMILY!!!
If you havnt already please go check out our recent post for a little understanding.
ENOUGH SLEEP we are BACK IN BUSINESS!!!
Special thanks to His Grace Worship Centre our family our church for booking us.We had so much fun doing this catering and what a way to start back in catering, we thank you and appreciate you all❤

⚠️DONT FORGET⚠️
Like , share and follow our page for more updates.

15/03/2022

Good morning Everyone!

Hope all enjoyed the long weekend and are staying safe 😊

Even though its been a while, we thought it’s appropriate to give a final update on what had happened previously since it was handled publicly on social media, and to also give clarifications to our customers who have come across our post.

Without going into finer details: On the 29th January we made an arrangement, an amount was offered as a compensation and was accepted, a legal document was signed and that the amount given will settle the whole dispute, both sides agreed and was satisfied with the outcome.
The other party who made the allegations still refused to meet or speak directly to us but preferred being on social media, we were prepared and waited for further actions but none was taken.

We know this was settled a while ago and we could have given an update straight away but after the meeting we decided to leave the post the way it is.
We left it because we were at peace with the outcome- despite what has been said and what people believe, not everything on social media is true, as the faasamoa saying goes “Ua nao le Atua e iloa le tala mo’i”.

We want to give a big thank you to everyone who genuinely reached out to us, sent encouraging messages, gave us advice and helped us through that tough time. Also to those who were willing to resolve this issue in a proper manner, thank you.

It wasn’t easy but all glory to God for His grace that we stayed humbled and move forward. It will strengthen us, we will learn from this experience and do much better in the future.

Many blessings and prayers for the rest of the year!

Love from
Reliance Polynesian Catering Family

23/01/2022

Hello Barbara,

Thank you for your review and feedback.

We weren't able to comment directly on your post so we will reply and share here on our page publicly.

First we would like to deeply apologize for how you feel with our service at your nieces wedding.

We understand greatly the importance of food especially at weddings and funerals for our island community, it's why we alway meet face to face with our clients and discuss all details.
Which in this case we did, Menorah and Alo had a lovely meeting with both parents from each side of the bride and groom-

With all do respect any business always has its lows, we always believe customers feedback is alway right, we accept our mistakes, know how to put our head down and learn.

But accepting our mistakes doesn't mean we were always in the wrong- there are always two sides to every situation so I'm going to humbly address some of the pointers you have advised-

No plates: It is normal protocol for any catering business to provide its own plates, it's common sense. But during our meeting with the parents they said and confirmed they have already paid the decor team to provide the plates, cutleries and glassware so we don’t require to provide them.

Not enough drinks: We made it clear to the parents the drinks we provide are ONLY for the food when it's served, not for the whole reception service from beginning to end.
The day was really hot and the reception did start late so many people came ask for drinks but we only came prepared for the number of guests plus extras for the cater itself.

Not enough food: You are right the family did pay for 350 people and it did cost 14k.
We can agree to disagree on this one- I can thoroughly explain and give more reasons what you have stated is incorrect but we prefer discussing further with the parents. We always over prepare our food and we definitely had enough to feed 400 people but we all agreed with the parents there wasn't enough food at the end as we all saw the numbers looked as if there were more than what was expected. Both parents agreed.

Now of course your going to disagree but we not making this reply or post to resolve this matter or argue back to you as we never met nor do we have to explain ourselves to you, this is something we are open to discussion with the parents whom we organised this with and they have the right information.

Like yourself we also have a list to defend ourselves and prove our rights, we have many who can testify and also agree on our end but this post is not about that- which leads me to clearly state this;

It's been over 24 hours since the event and we have not heard back from any parents. The last time we had contact was before we left- they apologised for the misunderstanding, especially Fatima who was quick at giving us a hug and kiss, we left in good terms because all errors that occurred were all covered in the meeting prior to the wedding.

They never mention anything about a refund or being compensated so we don't need to call them. And because no such thing has been mentioned we have not made a statement to say that we will not give back money - we are happy and open to any discussion, they have our numbers to contact us.

Because of your post we did try contacting Fatima but she won't answer our calls.

But we just got off the phone with the grooms parents and they are happy, they are satisfied and did not say such things.

We truly understand how it feels and understand the disappointment but it's unfortunate that it has to be addressed like this because we didn't have a fair chance to explain or have a talk with the families if they weren't satisfied.

We have catered plenty events with double the numbers of guest, we have many years of experience so to say we didn't feed up to 60% of 350 guests? thats impossible, and the parents know for a fact. To give warnings or threaten us to make it seem like we are cruel fraud dishonest people based on feelings and emotions or what has been said amongst your families but not knowing the full information- it's all not true.

We are embarrassed and humiliated. It's never our intention to make our clients upset, there is alway an explanation to everything- also there may have been a disagreement on both sides at the time of the event that did not involve us but it seems that we are the easy target to be blamed and we are taking the fault for it -

It only takes one little match stick to lit up a whole fire and spread so quickly. Its the people we had dealt with directly at the event and had the meeting with will know what really did happen, everyone else we never met or spoken to only knows what happens outside of the kitchen.

You mentioned you had more listed, feel free to let us know directly - we sincerely do apologise, we know our explanation won't take back your niece's special day.

We will wait for the parents to contact us and discuss further with them.

Lord bless
Reliance Polynesian Catering

04/01/2022

HELLO and talofa lava..
Happy new year everyone and welcome to 2022..
Reliance Polynesian Catering Pty Ltd ,Reopened on the 22/1/2022.
We are here to help you for any event that you will plan this year..
OUR SERVICE IS RELIABLE AND AFFORDABLE TO ANYONE THAT NEED HELP.
WE ARE BASE IN CRANBOUNE BUT WE SERVE ANYWHERE OF MELBOURNE..
FEEL FREE TO CONTACT US ON 0449612075 FOR MORE INFORMATION.
THANK YOU AND GOD BLESS.💖💖💖

04/01/2022

HELLO AND TALOFA LAVA 👋

HAPPY NEW YEAR EVERYONE AND WELCOME TO 2022 ✨

Reliance Polynesian Catering Pty Ltd RE OPEN ON THE 22/1/2022.

We are here to help serve you for any special occasion. We are are based in Cranburne but happy to serve across Melbourne, just let us know where and when.

Contact us on 0449612075 for more information. God bless.