Amazone Playzone

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Amazone Playzone Facility

The main play area of the Amazing Zone is designed for children under the age of 12

The toddler area in the Amazing Zone is designed for children under the age of 3

The Adventure Zone is designed for children ages 3-12

Please choose the appropriate equipment for your child or children to play on

No running, pushing, chasing or any rough play will be permitted in the playground or on the equipment

No climbing on the nets inside or outside the equipment

No climbing or leaning on the fence

Health and Safety

No participants with mental or physical impairments that would affect their ability to play safely, such as back, neck, knee or joint injuries, heart conditions, respiratory problems, broken bones or sprained joints, should play on the structure

Please remove any jewelry that may snag on parts of the structure as well as loose articles from your pockets before playing

Eye glasses, if not absolutely necessary, should be removed

Management is not responsible for your children’s safety or any injuries that may result during play, or through inappropriate use of the equipment

Waiver is a Must

Everyone who accompanies a minor must fill out a safety waiver before entering the premises

No Shoes or Strollers Inside

For hygienic reasons, our entire facility is a socks only environment

No shoes or bare feet allowed (This applies to both adults and children)

Strollers must be left in the front entrance

No Outside Food or Drinks

Due to health and safety reasons, no outside food or drinks are permitted

No Food or Drinks

Outside of the Café Area

To maintain a clean play environment, food and drinks are restricted to the café area

Bottled water is the exception to this rule, however it is not allowed on the play structure

Zero Tolerance

Any aggressive, dangerous or disturbing behaviour to staff or others in the facility will not be tolerated

Obey the Signs

Some of the play structures have specific rules which must be read before allowing your children to play

Leave at Home

Please leave any sharp objects at home, in a locker or in your vehicle before entering the facility

Common sharp objects include poppy pins, clothing pins, brooches, nail clippers etc.

Party Room Policies

In addition to the General Rules and Policies, parties have a few further regulations.

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Deposit

A $100.00 deposit is required to book a party

The deposit is non-refundable, however it is transferable should you choose to cancel your party

Decorations

We will provide tablecloths, napkins, cups, plates and cutlery for the party

Latex balloons are not permitted due to allergies (Foil balloons are acceptable)

No nails or tape are allowed on the walls or ceiling

Any decorations you may bring will be set up for you in the room by your party coach

Room Time and Food Order

Your 90 minutes of private room time begins at the time you booked your party

Early access to your room is not permitted

Please arrive a half hour prior to your booking to ensure registration will not cut into your allotted rental time, and to allow our party coaches enough notice to set up any decorations you may bring

We will contact you 5-7 days prior to your party to take your food order and set up a time to deliver the food to your room

Delivery will be within the first half hour of your booked rental time

If we do not receive your food order and the time for delivery, we will place a default food order for delivery at a default time

Method of Payment

We accept Master Card, Visa, debit and cash

If you do not have a credit card for payment, or choose not to leave your credit card information on file, a driver’s licence or any government issued photo ID will be required when checking in for the party

Your credit card, or ID, will be held in a secure place until the end of the party and will be returned to you after the remaining balance has been paid in full