Palisis

Palisis Palisis | Empowering City Tourism | Sales and Operations Software Solution We are passionate about technological progress and innovation.

Founded in 2008 and with offices in four countries, Palisis is a technology pacemaker in the tours and activities sector. By acquiring TourCMS in 2015, Palisis consolidated the best-in-class technologies available for ticketing, reservation and distribution into one system enabling a seamless booking to boarding experience. Today Palisis is trusted by small as well as the largest operators in the

tours and attraction industry in all areas of sales and operations.

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Palisis is a leading provider of touristic sales and operations management technology solutions for operators in the tours & activities segment. Our clients are suppliers of ancillary destination and sightseeing products with a focus on bus, train and boat operators. Our solution enables efficient handling of ticketing, bookings and reservations and provides access to all relevant channels (on vehicle, street sales, ticketing booths, box office, partners/agents, online sales) in one system. Our ambition is to support our customer's processes with the most capable technology in a sustainable way. We value long-term and personal relationships. Since our inception in 2008 we have formed a deep understanding of the tours & activities market by partnering with a myriad of tour operators and have been constantly growing our customer base in more than 120 countries around the globe. Partner with us and we provide you with the technology so that you can focus on increasing your sales. While the tourists enjoy their vacations, Palisis empowers it silently as the comprehensive technology backbone – from booking to boarding! Also find us on LinkedIn.

Let's look at some best practices for ✍️ tailoring your tour descriptions to specific OTAs. Audience demographics and st...
02/12/2024

Let's look at some best practices for ✍️ tailoring your tour descriptions to specific OTAs. Audience demographics and style vary between sites, so you'll want to change your tour descriptions accordingly.

Scroll through the audience types here, then hop over to our blog, where we explain more differences and give examples of how to set the correct tone for seven of the most popular OTAs. 🛩️

https://www.palisis.com/resources/boost-bookings-writing-tour-descriptions-that-connect-with-ota-audiences/

We cover: Viator, Booking.com, GetYourGuide, TUI Musement, Expedia, Airbnb, Klook

We appreciate 👂 hearing from our customers, and it's especially fun to see Google reviews like this with stats that refl...
28/11/2024

We appreciate 👂 hearing from our customers, and it's especially fun to see Google reviews like this with stats that reflect the reliability and dedication we strive for. 💫

Huge thanks to Clio Muse Tours and Yiannis Nikolopoulos for highlighting our 99.9% uptime and the outstanding support from Eduard, Violeta, and Ana. Your success is our success!

We are excited that our integration with Tourism Exchange Great Britain is 🚀 complete. TXGB is a digital platform that b...
27/11/2024

We are excited that our integration with Tourism Exchange Great Britain is 🚀 complete. TXGB is a digital platform that brings together tourism businesses and VisitBritain/ Love GREAT Britain. This connection supports 🎟️ local players and partnerships.

Reach out to your Customer Success Manager with any questions.

Over 60% of travellers now prefer ⚖️ experiences over material goods.As travel preferences evolve, one thing has become ...
25/11/2024

Over 60% of travellers now prefer ⚖️ experiences over material goods.

As travel preferences evolve, one thing has become clear—today’s travellers increasingly seek immersive, hands-on 🖐️ experiences. While cultural and historical tours remain popular, a noticeable shift towards skills-based activities and outdoor adventures offers a deeper connection with the destination.

This trend 📈 presents a unique opportunity for tour operators to create more interactive and personalised experiences. Read more >>
https://www.palisis.com/resources/skills-based-activities-and-outdoor-adventures-trends/

📈 Dynamic pricing has been in the headlines lately for all the wrong reasons. The Oasis ticketing debacle and regulatory...
21/11/2024

📈 Dynamic pricing has been in the headlines lately for all the wrong reasons. The Oasis ticketing debacle and regulatory efforts to reign in dynamic pricing or ban it altogether have dominated the news cycle on this topic.

Now is probably a good time to clear up some facts about dynamic pricing for tour operators who might be worried they’ll end up like Ticketmaster by offering it. 🎟️

Read our article to learn what to do—and 🚫 not to do—when offering dynamic pricing >>
https://www.palisis.com/resources/how-the-ticketmaster-fiasco-gave-dynamic-pricing-a-bad-name/

Vox Group is hosting a 💻 6-part series: “Vox: Tech Talk Webinars”, and Marc will be joining as a guest on 18 December fo...
20/11/2024

Vox Group is hosting a 💻 6-part series: “Vox: Tech Talk Webinars”, and Marc will be joining as a guest on 18 December for the webinar called Enhancing End-to-End Experiences through Technology.

Dive deep into the realms of travel technology and innovation with this curated series, which provides unique episodes tailored to spark dialogue, foster industry alliances, and unveil transformative insights. From the dynamics of 🧳 Traveller 2.0 to the digitalisation of tourism management, these sessions are structured to provoke thought, encourage interaction, and share cutting-edge practices.

Register now ➡️ https://voxtours.com/tech-talk-webinars/


Vox City

Edinburgh Bus Tours and Lothian Buses ’ relationship with Palisis began several years ago. From the beginning, the relat...
18/11/2024

Edinburgh Bus Tours and Lothian Buses ’ relationship with Palisis began several years ago. From the beginning, the relationship has been strong. 💪

The features in our booking software have helped them elevate how they operate their business and allowed them to make strategic, data-driven 📈 decisions regarding the company.

Read all the ways Palisis has helped make 🏴󠁧󠁢󠁳󠁣󠁴󠁿 Edinburgh Bus Tours's business transactions easier and more effective >>
https://www.palisis.com/resources/edinburgh-bus-tours-the-importance-of-optimising-operations/

🎫 Ticketing automation is the top way for tour operators to ease daily operations headaches and unlock new revenue oppor...
14/11/2024

🎫 Ticketing automation is the top way for tour operators to ease daily operations headaches and unlock new revenue opportunities.

It’s more than just staying current with technology; it’s about running a smooth, profitable business and delighting customers. 🤗

Discover why ticketing automation is a game-changer for your tour business. >>
https://www.palisis.com/resources/why-you-need-ticketing-automation/

12/11/2024

Ana Roig has officially earned a Fan Club, and these are just a few of the glowing 🌟 reviews pouring in! Our customers can’t stop raving about the expert support and guidance they’ve received from Ana, our brilliant Product Specialist.

It’s always a joy when our team’s savvy and technical expertise shines through, and they are recognised. We’re so proud 👏 to have Ana on our side—thank you to all our amazing customers for the kind words!

📧 Stay in touch with Palisis/TourCMS! Join our 🌐 mailing list for updates on new partnerships, product releases, feature...
11/11/2024

📧 Stay in touch with Palisis/TourCMS! Join our 🌐 mailing list for updates on new partnerships, product releases, feature upgrades, upcoming events, rollouts on distribution connections, and more!

Sign up >> https://www.palisis.com/newsletter/

What a fantastic few days at World Travel Market - WTM London!🌍 A huge❣ thanks to all who stopped by our booth to talk t...
07/11/2024

What a fantastic few days at World Travel Market - WTM London!🌍

A huge❣ thanks to all who stopped by our booth to talk travel tech and strategies—it was wonderful to meet and share ideas. Here’s to the friendships, partnerships, and exciting projects ahead; we look forward to continuing the conversations.

Until next time, London! 🇬🇧

Our first two stops in London 🇬🇧 were: 1️⃣ Global European Marketplace (GEM)2️⃣ Gray Line Worldwide ConferenceIt's been ...
07/11/2024

Our first two stops in London 🇬🇧 were:
1️⃣ Global European Marketplace (GEM)
2️⃣ Gray Line Worldwide Conference

It's been great connecting 🤝 with customers, licencees, and businesses curious about how our travel tech solution can drive efficiency, enhance customer experiences, and support business growth.


Gray Line

We are approaching the season of 🎁 gift-giving! Have you considered offering gift vouchers for your tours?Gift vouchers ...
04/11/2024

We are approaching the season of 🎁 gift-giving! Have you considered offering gift vouchers for your tours?

Gift vouchers are a 🥇 win-win for operators and customers alike. They offer an additional revenue stream for businesses and provide a flexible, thoughtful gift option.

Read about some of the surprising reasons gift vouchers can be good business this holiday season >> https://www.palisis.com/resources/the-tour-operators-guide-to-gift-vouchers/

For tour operators trying to stand out 🌟 and market themselves, there is still no substitute for public relations. Good ...
29/10/2024

For tour operators trying to stand out 🌟 and market themselves, there is still no substitute for public relations. Good press 🗞️ and media coverage can put your tour on the map, literally, and amplify your other marketing efforts.

For your pitch to cut through the noise, you have to think like a journalist 🖊️ and communicate your story in a way that makes their job easier. In this concise guide, we’ll show you how to think like a journalist and craft an irresistible press kit. 🔖https://www.palisis.com/resources/how-tour-operators-can-improve-their-marketing-by-working-with-journalists/

For 🎡 attractions, speed at the POS is essential. We sat down with Philipp, Director of Products, and discussed how Pali...
24/10/2024

For 🎡 attractions, speed at the POS is essential. We sat down with Philipp, Director of Products, and discussed how Palisis booking and ticketing systems could be applied to shorten the time from booking to "boarding" at any attraction. 🏛️

Read about how travel tech can shorten ⏲️ queue times and improve customer experience >> https://www.palisis.com/resources/30-seconds-booking-to-entry-for-attractions-operators/

🚍 Meet our very own 'Hop-on Hop-off' frequent rider, Chris Smith! 🎟️ After visiting CitySightseeing Belfast, Oxford Bus ...
23/10/2024

🚍 Meet our very own 'Hop-on Hop-off' frequent rider, Chris Smith! 🎟️ After visiting CitySightseeing Belfast, Oxford Bus Company, Edinburgh Bus Tours, and City Sightseeing Glasgow, we’re pretty sure he’s earned elite status in the ‘Hop-on Hop-off Loyalty Club.’

😎 If they had punch cards, he’d be riding for free by now! Keep an eye out for Chris in a city near you, making the rounds with our amazing customers—and probably enjoying the best seat on the top deck. 🚌

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Zollikon

Opening Hours

Monday 08:00 - 17:00
Tuesday 08:00 - 17:00
Wednesday 08:00 - 17:00
Thursday 08:00 - 17:00
Friday 08:00 - 17:00

Telephone

+41 44 533 40 40

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Ana Roig has officially earned a Fan Club, and these are just a few of the glowing 🌟 reviews pouring in! Our customers can’t stop raving about the expert support and guidance they’ve received from Ana, our brilliant Product Specialist. It’s always a joy when our team’s savvy and technical expertise shines through, and they are recognised. We’re so proud 👏 to have Ana on our side—thank you to all our amazing customers for the kind words! #Palisis #TravelTech #TourOperator #BookingSoftware #Sightseeing

Low season is the prime time to sort through all those amazing 📸 photos and video clips from summer! Build up your content stash and see which posts had everyone double-tapping and 💬 commenting. Get yourself ready to recreate magical posts to capture engagement. For more social media tips, dive into our article >>https://www.palisis.com/resources/mastering-social-media-strategies-for-hop-on-hop-off-bus-tours/ #Palisis #TourOperators #SocialMedia #Travel #ToursAndActivities

🧭 Tomorrow is WORLD TOURISM DAY! 🏖️ To celebrate, we asked our team to share where they travelled to this summer. Our cultural team had an epic summer exploring, hiking, cheering 📣 for their favourite teams and experiencing moments of relaxation. Have a look! Happy World Tourism Day, and congratulations to our partners and industry friends who had a strong summer season. #palisis #worldtourismday #WTD2024 #tourism #travel #traveltech

We can't keep all the positive 🏆 feedback to ourselves! It's time to shine a spotlight on a few of our amazing teammates and the glowing customer responses they’ve received. We have a team of rockstars who know how to troubleshoot like a pro and walk customers through any issue (like a city tour guide 😉). See for yourself why we’re so proud! 👏 Lourdes Uggeri Zurita, Linda Balasso, Gregor Materschläger, Susana Moleón Moya, Alicia Mencía, and Antonio Stimoli. #Palisis #Teamwork #CustomerSuccess #TravelTechnology #Tours

As cruisers arrive in Oslo 🇳🇴 and disembark from the ship, Hop On As is ready to show travellers the marvellous 📸 highlights in and around the city. Discover how Hop On As, a leading hop-on-hop-off 🚍 company in Oslo, has leveraged Palisis to streamline operations, boost customer satisfaction, and gain cruise traveller market share. Read the Hop On As case study >> https://www.palisis.com/resources/enhancing-the-hop-on-hop-off-experience-a-success-story-with-hop-on-as/ #Palisis #Norway #HOHO #bustour #touroperator

Palisis empowers customers, ensuring they have full control 🧭 over their business and all decisions. Customers remain in control of: ✔ Full authority over their website, the content, and any edits ✔ The ability to select which reselling partners to connect with and which inventory to grant them access ✔ Real-time analytics to assess occupancy and sales data ✔ Complete control over pricing, commissions, and including what the end customer pays Schedule a demo 👉 https://www.palisis.com/contact-us/ #palisis #traveltech #indestination #ticketing #sightseeing

✨ Optimise your product copy to sell! ✨ Whether you’re selling places on your guided tour, seats on your hop-on hop-off bus, tickets to your attraction, or spaces on your cruise, you must make sure your OTA listing is optimised to sell. The best product descriptions balance emotive and practical language that translates for global audiences. That means crafting engaging yet concise copy, that clearly explains what the experience involves. Make the most of your partnership with these helpful strategies >> https://www.palisis.com/resources/how-best-to-use-your-otas/ #palisis #OTA #tours #touroperators #travel

Discover how Palisis can support your travel business by exploring the industries that we cover. Increase revenue and improve the customer experience with Palisis’ ticketing and reservation software for attractions, entertainment, boats, ferries, HOHO buses, and other tourist vehicles. #palisis #traveltechnology #HOHO #toursandattractions #tourism

Distribution Approach for Culinary Experiences
Distribution Approach for Culinary Experiences

Explore how Cesarine's 🍝 strategic distribution approach, powered by Palisis, catapulted sales to new heights, doubling revenue in 2023. 🇮🇹 Don't miss the story of Cesarine, a well-established culinary activities and experiences operator spanning 500 Italian cities, founded in Bologna in 2004. https://www.palisis.com/resources/cesarines-recipe-for-tour-distribution-success/ #palisis #culinaryexperiences #italy #toursandactivitites #channelmanagement

Are you torn 🤔 when OTAs seek to sell your tours worldwide? This exciting expansion model raises concerns about handling the demand, inventory, pricing, and tech integration. Juggling various platforms and understanding terms like API integration and 💸 dynamic pricing can feel daunting. Is it worth the effort? Discover how a channel management solution can simplify and boost your confidence in exploring new selling avenues. https://www.palisis.com/resources/how-tours-attractions-use-a-channel-management-system/ #palisis #OTAs #saleschannels #channelmanager #travel

Are your operations in multiple countries, 🌏 across multiple languages? We have you covered! Our team is focused on bringing efficiency 🎯 to tour operators and streamlining each aspect of their business. One solution for all your travel business needs. 🚏 Say goodbye to the hassle of juggling multiple systems—ticket sales, reservations, and customer information management. Reach out for a demo >> https://www.palisis.com/contact-us/ #palisis #traveltech #travel #tours #activities

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Our Story

Palisis is the leading technology provider for sales and operations solutions supporting tourism and transportation businesses around the world. In our segments, we are seen as the leader of mobile ticketing systems due to our in-depth experience, market insight, technological progress, and innovation. As your full-service provider, Palisis supports your business processes and operational procedures with the most efficient and reliable solution available. Palisis is the industry technology pacemaker and effectively used by customers in over 125 countries.

Founded in 2008 and with offices in four countries, we are the most robust provider found in the tours and activities sector and trusted by small as well as the largest operators. By acquiring TourCMS in 2015 and Senshi Digital Web three years later, Palisis consolidated the best-in-class technologies available for web, ticketing, reservation and distribution into one seamless system. Partners, resellers, and OTAs rely on our innovation power to connect their businesses. While the tourists enjoy their vacations, Palisis empowers it silently as the comprehensive technology backbone – from booking to boarding!

Also find us on LinkedIn.

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