The Ticket Factory

The Ticket Factory The Official Box Office of Utilita Arena Birmingham and Resorts World Arena (soon to be bp pulse LIVE)! www.star.org.uk

Messages are not monitored, if you need help contact us via our contact form: https://expoware.io/cs-online-email-form We launched The Ticket Factory in 2007 to offer you a compelling alternative to other ticket agents by putting you at the heart of ticket purchasing journey www.theticketfactory.com

We’ve got the customer service ethos, the experience and authority of more than 25 years as the UK

’s most successful venue box office for the NEC, Genting Arena, formerly LG Arena and Arena Birmingham, formerly the Barclaycard Arena - and now the scale and reach of a national ticketing agent. Whether it is our secure website or your dedicated contact centre, we are here to make the ticket purchase as easy as possible. Our values...

• Our venue-based background has shaped the way we work and value high customer service ethos
• We’ve invested heavily in leading edge technology to meet the demands of the biggest event releases, while caring passionately about each individual ticket buyer’s experience
• We offer value for money and make sure that 95% of our admin and fulfilment fees are cheaper than our competitors. We constantly benchmark our prices against our competitors to ensure we maintain our edge.
• We’re flexible and responsive. Our knowledge of live events and exhibitions is second to none. We’re friendly, approachable and know what matters to you. Added to this, we are a member of The Society of Ticket Agents and Retailers (STAR) which means that with us, you can buy your tickets in confidence!

🤩 Take your Beyond Van Gogh experience to the next level with a 50 minute gentle flow Yoga Session!🧘 Taking place Saturd...
09/08/2024

🤩 Take your Beyond Van Gogh experience to the next level with a 50 minute gentle flow Yoga Session!

🧘 Taking place Saturday 10, 17, 24 & 31 August at 9am, the private class is led by a local instructor, all in the serenity of the immersive room.

All tickets will also allow access to the exhibit post session, book now 👉 https://bit.ly/3yiyQ1q

🤩 Justin Timberlake’s The Forget Tomorrow World Tour will be in Birmingham tomorrow night!Limited production tickets hav...
06/08/2024

🤩 Justin Timberlake’s The Forget Tomorrow World Tour will be in Birmingham tomorrow night!

Limited production tickets have just been released this morning. Don’t miss out! 👉 https://bit.ly/49ofjdc

🎫 TICKETS ON SALE NOW!🏆 Get ready as the world’s oldest and most prestigious badminton tournament YONEX All England Open...
02/08/2024

🎫 TICKETS ON SALE NOW!

🏆 Get ready as the world’s oldest and most prestigious badminton tournament YONEX All England Open Badminton Championships returns to Utilita Arena Birmingham next year!

📆 Tuesday 11 - Sunday 16 March 2025

Secure your tickets 👉 https://bit.ly/3zLiFdE

02/08/2024

😍 Tickets to the DIL-LUMINATI Tour are NOW ON SALE!

📍 Head to Utilita Arena Birmingham on Sunday 22 September 2024 to see Diljit Dosanjh live!

🎟️ >> https://bit.ly/3LC76bf

31/07/2024

🗓️ ONE WEEK TO GO!

😍 See global icon Justin Timberlake on The Forget Tomorrow World Tour next Wednesday at Utilita Arena Birmingham

🎫 Final tickets just released! Grab yours now >> https://bit.ly/49ofjdc

🤟 Alternative rock pioneers The Fixx are heading to University of Wolverhampton at the Wulfrun Hall this year!📅 Join Cy,...
31/07/2024

🤟 Alternative rock pioneers The Fixx are heading to University of Wolverhampton at the Wulfrun Hall this year!

📅 Join Cy, Jamie, Rupert, Dan and Adam on Thursday 19 December 2024!

🎟️ >> https://bit.ly/3y6Qnd3

🤩 Beyond Van Gogh UK opens at the NEC Birmingham this week!🎨 Go beyond the frame of Van Gogh's work in an immersive show...
30/07/2024

🤩 Beyond Van Gogh UK opens at the NEC Birmingham this week!

🎨 Go beyond the frame of Van Gogh's work in an immersive showcase that sees over 300 of his paintings burst into life around you.

🎫 Secure your tickets here >> https://bit.ly/4d2Msgg

🤩 See BRIT award winning band Jungle in Birmingham on Saturday 24 August 2024!📍  Utilita Arena Birmingham 🎟️ Tickets are...
29/07/2024

🤩 See BRIT award winning band Jungle in Birmingham on Saturday 24 August 2024!

📍 Utilita Arena Birmingham

🎟️ Tickets are on sale now >> https://bit.ly/3LAjaKb

🎶 The Symphonic Ibiza Orchestra is heading to Derbyshire County Cricket Club on Saturday 17 August 2024!🎻 Featuring some...
28/07/2024

🎶 The Symphonic Ibiza Orchestra is heading to Derbyshire County Cricket Club on Saturday 17 August 2024!

🎻 Featuring some of the most famous Ibiza club anthems from the last 30 years presented through the musical stylings of a stunning live orchestra, DJ, vocalists!

🎟️ Secure your tickets >> https://bit.ly/4dhcexr

👀 Did you catch Janet Jackson talking to Mark Savage about her childhood & career in this special BBC Interview? Watch i...
27/07/2024

👀 Did you catch Janet Jackson talking to Mark Savage about her childhood & career in this special BBC Interview? Watch it here 👉 https://bbc.in/4cOuRJ4

💜 Join us on Friday 27 September 2024 to see her live as she brings her brand new tour Together Again to Birmingham, with support from Wyclef!

Get tickets 👉 https://bit.ly/4aRlnMg

👀 NEW SHOW ANNOUNCED!🎶 It's official, Punjabi superstar Diljit Dosanjh is returning to Utilita Arena Birmingham with his...
26/07/2024

👀 NEW SHOW ANNOUNCED!

🎶 It's official, Punjabi superstar Diljit Dosanjh is returning to Utilita Arena Birmingham with his brand new tour DIL-LUMINATI!

📆 Join us on Sunday 22 September 2024 as he heads to Birmingham!

🎫 Tickets on sale 9am Friday 2 August, sign up for presale access here >> https://bit.ly/3LC76bf

26/07/2024

🚨 General sale now on!

💗 Sabrina Carpenter is heading to Utilita Arena Birmingham next year on the Short n’ Sweet Tour with special guest Rachel Chinouriri

📅 Thursday 6 March 2025

🎟️ >> https://bit.ly/3Y16UtA

Sabrina Carpenter presales for Utilita Arena Birmingham are now sold out. More tickets will be released for the general ...
25/07/2024

Sabrina Carpenter presales for Utilita Arena Birmingham are now sold out. More tickets will be released for the general sale at 10am tomorrow.

https://bit.ly/3WAA2qn

🚨 IT'S CONFIRMED!🏸 YONEX All England Open Badminton Championships 2025 will return to Utilita Arena Birmingham next year...
25/07/2024

🚨 IT'S CONFIRMED!

🏸 YONEX All England Open Badminton Championships 2025 will return to Utilita Arena Birmingham next year!

🗓️ Tuesday 11 - Sunday 16 March 2025!

👇 Tickets on sale Friday 2 August at 10am 👇
https://bit.ly/3zLiFdE

24/07/2024

📢 Find out what visitors had to say about Beyond Van Gogh UK : The Immersive Experience!

🖌️ Secure your tickets at the NEC Birmingham from Thursday 1 August - Sunday 1 September 2024.

👇 TICKETS 👇
https://bit.ly/3yiyQ1q

🚢 The Titanic Exhibition opens this week at the NEC Birmingham!📆 Deep dive into the history of the Titanic between 27 Ju...
22/07/2024

🚢 The Titanic Exhibition opens this week at the NEC Birmingham!

📆 Deep dive into the history of the Titanic between 27 July - 25 August

⚓ The exhibition offers a captivating glimpse into the fateful voyage and sinking, to its rediscovery at the bottom of the Atlantic and the heritage it leaves today!

🎫 Secure your tickets > https://bit.ly/4cXYBmi

19/07/2024

📢 Limited production tickets released – grab them before they’re gone! 👉 https://bit.ly/3VV17UY

🤩 Don't miss Justin Timberlake in Birmingham on Wednesday 7 August on The Forget Tomorrow World Tour!

19/07/2024

📢 TICKETS NOW ON SALE!

🗓️ See The Courteeners live on Saturday 23 November 2024, plus special guests DMA'S and Mystery Jets Official!

📍 Utilita Arena Birmingham

🎫 >> https://bit.ly/4bxWu7X

💋 Sabrina Carpenter brings the Short n' Sweet Tour to Utilita Arena Birmingham on 6 March 2025!🎙️ With special guest Rac...
18/07/2024

💋 Sabrina Carpenter brings the Short n' Sweet Tour to Utilita Arena Birmingham on 6 March 2025!

🎙️ With special guest Rachel Chinouriri

🎫 Tickets on sale 10am on Friday 26 July, sign up for presale access > https://bit.ly/3Y16UtA

🎟️ ON SALE NOW!💪 FitFest is Europe’s ONLY pure functional fitness competition heading to the NEC Birmingham from Saturda...
13/07/2024

🎟️ ON SALE NOW!

💪 FitFest is Europe’s ONLY pure functional fitness competition heading to the NEC Birmingham from Saturday 7 - Sunday 8 December 2024!

Secure your tickets here 👉 https://bit.ly/4budSdE

🚨 NEW SHOW ANNOUNCED!🎸 The Courteeners are back with new music and heading to Utilita Arena Birmingham this November wit...
12/07/2024

🚨 NEW SHOW ANNOUNCED!

🎸 The Courteeners are back with new music and heading to Utilita Arena Birmingham this November with support from DMA'S!

🗓️ Saturday 23 November 2024

🎫 Tickets on sale Friday 19 July at 9am, sign up now for presale access >> https://bit.ly/4bxWu7X

10/07/2024

🤟 Tickets to see Kasabian plus very special guests Mike Skinner and The Streets are NOW ON SALE!

📍 Resorts World Arena (soon to be bp pulse LIVE) on Friday 8 November 2024!

GET TICKETS 👉 https://bit.ly/3VJ1C2U

📣 Titanic Exhibition: Birmingham heads to the NEC Birmingham from 27 July - 25 August. Experience the story of the Titan...
08/07/2024

📣 Titanic Exhibition: Birmingham heads to the NEC Birmingham from 27 July - 25 August. Experience the story of the Titanic as you’ve never before!

⚓ Trace its fateful voyage using remarkable footage of the wreckage, along with real objects and interesting artefacts recovered from the seabed.

🚨 Due to high demand, the exhibition is moving to a larger space at the NEC! This means there will be an expanded collection on show, with even more artefacts and informative displays.

Secure your tickets now 👉 https://bit.ly/3zvP47M

🚨 EXTRA TICKETS RELEASED!🎟️ Due to high demand extra tickets have been released for Karan Aujla's It Was All A Dream Wor...
05/07/2024

🚨 EXTRA TICKETS RELEASED!

🎟️ Due to high demand extra tickets have been released for Karan Aujla's It Was All A Dream World Tour!

🤩 See him live on Saturday 7 September at Resorts World Arena (soon to be bp pulse LIVE)!

Secure your tickets here 👉 https://bit.ly/4caDSf4

05/07/2024

📢 Tickets to see acclaimed Punjabi and Hip-hop sensation Karan Aujla are now on sale!

📍 Catch him at Resorts World Arena (soon to be bp pulse LIVE) on Saturday 7 September 2024

🎟️ >> https://bit.ly/4caDSf4

🤩 IT'S OFFICIAL! 🤟 Kasabian, one of the UK's best and biggest bands are heading to Resorts World Arena (soon to be bp pu...
05/07/2024

🤩 IT'S OFFICIAL!

🤟 Kasabian, one of the UK's best and biggest bands are heading to Resorts World Arena (soon to be bp pulse LIVE), plus special guests Mike Skinner and The Streets

🗓️ See them live on Friday 8 November 2024

👇 Tickets on sale 9:30am Wednesday, sign up for presale access below 👇
https://bit.ly/3VJ1C2U

02/07/2024

🤘 Bludfest is heading to Milton Keynes Bowl next month! A new groundbreaking genre-diverse day festival founded and headlined by Yungblud!

🗓️ Sunday 11 August 2024

⭐ Lineup also includes Lil Yachty, Soft Play, The Damned, Nessa Barrett, Lola Young, Jazmin Bean & many more!

Secure your tickets now 👉 https://bit.ly/3W6Bzo0

📣 It Was All A Dream World Tour is heading to Birmingham!🎤 Don't miss Karan Aujla at Resorts World Arena, Birmingham (so...
01/07/2024

📣 It Was All A Dream World Tour is heading to Birmingham!

🎤 Don't miss Karan Aujla at Resorts World Arena, Birmingham (soon to be bp pulse LIVE) on Saturday 7 September 2024!

Tickets on sale Friday at 10am, sign up for presale access >> https://bit.ly/4caDSf4

🎼 Francis Rossi is heading to Wolverhampton next year with his brand new show 'An Evening of Francis Rossi’s Songs from ...
28/06/2024

🎼 Francis Rossi is heading to Wolverhampton next year with his brand new show 'An Evening of Francis Rossi’s Songs from the Status Quo Songbook
and More…'

🗓️ Saturday 24 May 2025 at University of Wolverhampton at The Wulfrun Hall, Wolverhampton!

🎟️ Tickets now on sale >> https://bit.ly/3VZtDVp

Address

North Avenue
Birmingham
B401NT

Opening Hours

Monday 9am - 5pm
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 5pm
Saturday 9am - 5pm
Sunday 9am - 5pm

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Our Story

We launched The Ticket Factory in 2007 to offer you a compelling alternative to other ticket agents by putting you at the heart of ticket purchasing journey www.theticketfactory.com We’ve got the customer service ethos, the experience and authority of more than 25 years as the UK’s most successful venue box office for Resorts World Arena at the NEC and Utilita Arena Birmingham - and now the scale and reach of a national ticketing agent. Whether it is our secure website or your dedicated contact centre, we are here to make the ticket purchase as easy as possible. Our values... • Our venue-based background has shaped the way we work and value high customer service ethos • We’ve invested heavily in leading edge technology to meet the demands of the biggest event releases, while caring passionately about each individual ticket buyer’s experience • We offer value for money and make sure that 95% of our admin and fulfilment fees are cheaper than our competitors. We constantly benchmark our prices against our competitors to ensure we maintain our edge. • We’re flexible and responsive. Our knowledge of live events and exhibitions is second to none. We’re friendly, approachable and know what matters to you. Added to this, we are a member of The Society of Ticket Agents and Retailers (STAR) which means that with us, you can buy your tickets in confidence! www.star.org.uk

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