The Ticket Factory

The Ticket Factory The Ticket Factory is now powered by AXS

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We launched The Ticket Factory in 2007 to offer you a compelling alternative to other ticket agents by putting you at the heart of ticket purchasing journey www.theticketfactory.com

We’ve got the customer service ethos, the experience and authority of more than 25 years as the UK’s most successful venue box office for the NEC, Genting Arena, formerly LG Arena and Arena Birmingham, formerly the Ba

rclaycard Arena - and now the scale and reach of a national ticketing agent. Whether it is our secure website or your dedicated contact centre, we are here to make the ticket purchase as easy as possible. Our values...

• Our venue-based background has shaped the way we work and value high customer service ethos
• We’ve invested heavily in leading edge technology to meet the demands of the biggest event releases, while caring passionately about each individual ticket buyer’s experience
• We offer value for money and make sure that 95% of our admin and fulfilment fees are cheaper than our competitors. We constantly benchmark our prices against our competitors to ensure we maintain our edge.
• We’re flexible and responsive. Our knowledge of live events and exhibitions is second to none. We’re friendly, approachable and know what matters to you. Added to this, we are a member of The Society of Ticket Agents and Retailers (STAR) which means that with us, you can buy your tickets in confidence!

🎸 Turin Brakes (Official) bring their special acoustic tour to The Halls Wolverhampton with special guest I Am Kloot's J...
25/01/2025

🎸 Turin Brakes (Official) bring their special acoustic tour to The Halls Wolverhampton with special guest I Am Kloot's John Bramwell on 1 March!

🎫 Tickets are available now from http://w.axs.com/fxne50UMIu8

🎤 Gabrielle will be embarking on her biggest-ever UK tour when she returns to bp pulse LIVE on 5 April 2025, with specia...
25/01/2025

🎤 Gabrielle will be embarking on her biggest-ever UK tour when she returns to bp pulse LIVE on 5 April 2025, with special guest Tunde Baiyewu!

Tickets are available now via http://w.axs.com/eo8B50UMHxX

Nile Rodgers & CHIC, En Vogue and Shalamar to play in one of the UK’s most beautiful venues Blenheim Palace on 22nd June...
24/01/2025

Nile Rodgers & CHIC, En Vogue and Shalamar to play in one of the UK’s most beautiful venues Blenheim Palace on 22nd June 2025!

⏰ Tickets on sale now
🎫 http://w.axs.com/G4Gs50UHERt

24/01/2025
24/01/2025

Diana Ross presents her “Symphonic Celebration” surrounded by an ensemble of great musicians of Soul, Jazz, Rock, Pop and more!

⏰ Tickets on sale Friday 31st at 10am
🎟️ http://w.axs.com/apXF50UMoCE

24/01/2025
23/01/2025

✨ Baby I’m too lost in you. 🎶 Sugababes are heading to bp pulse LIVE on 12 April! Don’t miss the pop trio in Birmingham!

🎫 Get your tickets now from http://w.axs.com/e7GS50ULJzU

22/01/2025

NEW ON SALE NOW:
Calling all Princesses & Princes, we invite you to an enchanting concert, The Princess Proms, singing the magical themes from your favourite Princess movies.

Grab your tickets now >>
https://bit.ly/PrincessProms_Wolves

NEW ⭐ Rock and roll legends Lynyrd Skynyrd are heading to Utilita Arena Birmingham and making their triumphant return to...
21/01/2025

NEW ⭐ Rock and roll legends Lynyrd Skynyrd are heading to Utilita Arena Birmingham and making their triumphant return to the UK in 2025! They will be joined by special guests Blackberry Smoke.

🎟️ Presale tickets available 23rd Jan, 10am from http://w.axs.com/N8bX50UK0Eu

20/01/2025

🎶✨ Get ready for an unforgettable night! Nile Rodgers & Chic bring their iconic hits to Nocturne Live at Blenheim Palace on 22 June 2025, joined by the sensational En Vogue & Shalamar 🕺💃

⏰ Presale tickets available 23rd Jan, 10am
🎟️ http://w.axs.com/uTrm50UJivE

🎮 The 2025 RLCS Season will host its first arena event of the year in Birmingham on 29 and 30 March at bp pulse LIVE, re...
20/01/2025

🎮 The 2025 RLCS Season will host its first arena event of the year in Birmingham on 29 and 30 March at bp pulse LIVE, returning to the United Kingdom in the process.

🎫 Tickets are on sale now via http://w.axs.com/5W6x50UIseU

Multi-GRAMMY Award-winning, diamond-selling band Train will headline the Warwick Sessions on 2nd July at St Nicholas Par...
18/01/2025

Multi-GRAMMY Award-winning, diamond-selling band Train will headline the Warwick Sessions on 2nd July at St Nicholas Park, Warwick, with special guests Squeeze.

Tickets are available now from http://w.axs.com/zzIR50UIlyw

From international military marching bands to field gun racing, there is something for everyone at Birmingham Internatio...
18/01/2025

From international military marching bands to field gun racing, there is something for everyone at Birmingham International Tattoo on 8th & 9th February 2025 at bp pulse LIVE.

🎫 Tickets are available now from http://w.axs.com/TeHy50UImu3

There ain't no rest for the wicked 🎸 Cage The Elephant will be heading to the The Halls Wolverhampton on 16 February 202...
17/01/2025

There ain't no rest for the wicked 🎸 Cage The Elephant will be heading to the The Halls Wolverhampton on 16 February 2025, with support from Sunflower Bean and Girl Tones!

🎫 Tickets are available now via http://w.axs.com/KOcA50UIr3q

💃 Limited tickets remain for the 2025 Strictly Come Dancing Live UK Tour at Utilita Arena Birmingham this weekend! ✨ Add...
17/01/2025

💃 Limited tickets remain for the 2025 Strictly Come Dancing Live UK Tour at Utilita Arena Birmingham this weekend!

✨ Add some sparkle to your night with a premium experience. Head to http://w.axs.com/KkCG50UIlla for tickets

Address

North Avenue
Birmingham
B401NT

Opening Hours

Monday 9am - 5pm
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 5pm
Saturday 9am - 5pm
Sunday 9am - 5pm

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Our Story

We launched The Ticket Factory in 2007 to offer you a compelling alternative to other ticket agents by putting you at the heart of ticket purchasing journey www.theticketfactory.com We’ve got the customer service ethos, the experience and authority of more than 25 years as the UK’s most successful venue box office for Resorts World Arena at the NEC and Utilita Arena Birmingham - and now the scale and reach of a national ticketing agent. Whether it is our secure website or your dedicated contact centre, we are here to make the ticket purchase as easy as possible. Our values... • Our venue-based background has shaped the way we work and value high customer service ethos • We’ve invested heavily in leading edge technology to meet the demands of the biggest event releases, while caring passionately about each individual ticket buyer’s experience • We offer value for money and make sure that 95% of our admin and fulfilment fees are cheaper than our competitors. We constantly benchmark our prices against our competitors to ensure we maintain our edge. • We’re flexible and responsive. Our knowledge of live events and exhibitions is second to none. We’re friendly, approachable and know what matters to you. Added to this, we are a member of The Society of Ticket Agents and Retailers (STAR) which means that with us, you can buy your tickets in confidence! www.star.org.uk