Laser Quest Carlisle

02/06/2024

What I remember Mr Stevenson, is you doing NOTHING to support MY BUSINESSES during the Central Plaza crisis. Any money local businesses received was due to MY persistence, even then it was pennies in comparison to our losses.
You did NOTHING when the council evicted MY BUSINESSES from our fixed entertainment premises during COVID, with NO relocation funds and NO COVID GRANTS IN OUR NEW PREMISES AS WE WERENT ACTIVELY TRADING THROUGH NO FAULT OF OUR OWN, NO BUSINESS RATES RELIEF THAT ALL OTHER LEISURE COMPANIES RECIEVED, AGAIN, BECAUSE WE WERE NOT ACTIVELY TRADING.. who can relocate a fixed entertainment centre during COVID, with NO relocation grant, NO access to the COVID grants and reliefs we should have had and trade the next day?..
Regardless I built my businesses up again from nothing - 3 times!… ME!!!!
And when my new business premises flooded in December 2022, having spent two years rebuilding on profit alone YOU DID NOTHING TO SUPPORT US THEN EITHER. We are still unable to open due to a short fall in insurance.
During each rebuild stage I was working 20 hours a day, trying to save everything. At a HUGE cost not only has my health deteriorated but I lost time with precious loved ones that were dying of Cancer. No amount of money will buy that back!..
SO, NO!!!….MR STEVENSON, YOU WILL NOT GET MY VOTE AND I URGE OTHER LOCAL BUSINESSES TO LOOK AT THIS POST AND VOTE THE SAME!
Carlisle City Council Allerdale Borough Council Councillor Christopher Scott Cumbria Crack John Stevenson

10/02/2024

Make Better Choices (with Missing The Mark)

It’s a common feature of the primary school classroom. The behaviour chart on the wall, with children’s names on pegs. Children are moved from the sun to the clouds, or from green to red if their behaviour isn’t what is required by their teacher. The language usually goes from celebratory ‘Star Student!’ to condemnatory ‘Poor Choices’ or ‘No Playtime’.

It's in public. The whole class can see who is doing well and who is struggling. The internet is full of versions of these charts to buy, and the advertising copy is all perky positivity. ‘Keep Your Students on Track!’ or ‘Help Your Class Make Good Choices!’. They look so cheerful in their bright colours, so harmless. Who could object? And they work! Children want to stay on the green zone because it feels so bad when they are moved.

Until you talk to the parent of a child who struggles. They’ll tell you about the way in which everyone in their class knows who is on the raincloud, and that no matter how hard their child tries, they just can’t keep still all day. They’ll tell you how their child is known as the ‘bad’ one, and the other children don’t want to play with them. They’ll tell you of developmentally inappropriate expectations, and of the way in which these charts put all the blame on the children.

They’ll tell you of the way in which the chart takes no account of the way that their child is dealing with friendship difficulties and family illness, and instead frame their actions as a ‘poor choice’. The behaviour charts stop us asking whether perhaps the way in which we require children to sit and listen at school isn’t a natural way for young humans to learn. They stop us seeing their behaviour as communication or feedback. It’s reduced to something to control.

These charts use public shaming to foster compliance. They use fear and anxiety – even the children who are always on the Sun lie awake at night, scared that one day they will fall from grace, and everyone will know. That’s how they work. Children ‘behave’ because they are scared of the consequences if they don’t.

It’s Children’s Mental Health week. Perhaps as a psychologist you might expect me to be using it to call for better funding for CAMHS, for a counsellor in every school. Perhaps you think I might be calling for more therapists to be trained and more wellbeing hubs. Instead, I’m calling for a mass take down of behaviour charts.

Psychologists will never have the same impact on mental health as changing the way we treat our children. We could have a psychologist on every street corner, but their job is to intervene when things have gone wrong. Far more efficient is to change the environment which is making children distressed. Think of it like lung cancer. We could have the best oncologists in the world, but all they can do is treat people who are already ill. To reduce levels of lung cancer, we needed a smoking ban.

We’re using shame and anxiety to control children’s behaviour, thinly disguised in bright colours and ‘Ready to Learn!’. It should be no surprise that many of them are unhappy and anxious. In fact, perhaps we should be more surprised if they weren’t. It’s in the very air that they breathe and we, the adults, are putting it there.

They’re breathing it in like smoke.

17/03/2023

Extensive strip out works started this week at Hillcrest. This included isolating all electrics, removing walls - plasterboard and brick, ceilings and doors. We are concentrating on the entrance and stairs first. So we can reopen the golf. It’s a much bigger project then first anticipated. Please bare with us ☺️

10/02/2023

UPDATE… We are still drying out. It’s taking much longer then expected and includes building works. Our insurance company were amazing and got the drying machines in within 24 hours. Our Golf was not affected, so as soon as we can get the works that are required in our entrance and stairway, we will reopen the Golf ☺️ then LQ. Please bare with us, hopefully it won’t be long now until we can partially reopen.
Thank you, for your understanding and we can’t wait to welcome you back 💪💫☄️

19/12/2022

It’s with an exceptionally heavy heart we have to let everyone know (again 😔) we are closed, due to significant flooding. From an in coming mains water pipe on the second floor. It breaks our hearts to have to cancel existing bookings and to let every down at a moments notice. To everyone who we had promised Christmas parties to, escape room bookings and our new and improved golf. We are extremely sorry.
To watch everything we fought so hard to rebuild, destroyed is devastating.
We will keep you informed with future developments and as always. Appreciate your support and understanding.

22/11/2022

To the loyal customers of Total Enigma and Laser Quest,

We want you to know that we as a business appreciate every single one of you and it is because of this that we value your opinions, reviews and feedback.
We have been listening, reading and discussing and as a company, we have formally decided to close for a short period of time for attraction and customer experience improvements.

Total Enigma wants to reinforce that this is NOT a permanent closure (we will be back)!Customers who have created bookings online, on the phone and those who have placed birthday party bookings can still attend these bookings - these will not be cancelled under any circumstances.

Please realise that this was not an easy decision to come to but, we want you all to be able to enjoy your experience with us. We value you and want to provide you all with the best of the best customer service, safety and atmosphere.

We will announce our re-opening date closer to the time. So, until then, keep an eye out on our social media pages and we will see you all soon.

Thank you for everyone’s understanding!
The Total Enigma Team🌟

07/11/2022

29/10/2022

Rainy Day Fun, Both Our Crazy Golf and LaserQuest are open for walk in’s all day today. There’s no need to prebook. Just pop in ⭐️

25/10/2022

Half price Wednesday is back please call to book or walk in’s welcome

25/10/2022

Half price Wednesday is back, call to book or walk in's welcome

28/09/2022

22 years of working for LaserQuest Carlisle - thousands of Birthday parties, millions of games hosted and countless amounts of smiles created. Sadly, Dave has left us to start a new adventure. Im sure you will all join us in wishing him the very best 🌟

23/09/2022

16/09/2022

We will be closed this coming Monday, as a mark of respect to our Queen and her family.

14/09/2022

03/09/2022

The school holidays are nearly over but we are still here for you in this gloomy weather, book now for Laser Quest or UV Crazy golf!

And keep an eye on our Total Enigma page for more news of our new Escape Room that is coming very soon!

www.totalenigmaltd.co.uk

31/08/2022

31/08/2022

⚠️FINAL DAY OF HALF PRICE LASERQUEST⚠️

Today is the final chance to take advantage of our half price Wednesday offer.

www.totalenigmaltd.co.uk

25/08/2022

Don't forget, we are open 10am - 9pm
Every day until the schools return!

www.totalenigmaltd.co.uk

20/08/2022

We're here until 9pm, forget about the clouds and zap away your woes, book online or walk-ins welcome.

www.totalenigmaltd.co.uk

18/08/2022

The rain is back!
We have Laser Quest, UV Golf and The Curse Of The Bewitching Bell escape room*, book now!

www.totalenigmaltd.co.uk

*Escape room is located separately and needs to be booked online prior to visit.

17/08/2022

All day today Laser Quest is half price!

16/08/2022

🔫 Half Price Wednesday continues!!🔫

Just book as usual on our website for our summer deal of half price games of Laser Quest, All day every Wednesday until September!

https://www.totalenigmaltd.co.uk/laser-quest/

11/08/2022

It was a pleasure to have you, we look forward to welcoming you back 🌟

01/08/2022

☔ Rainy days are afoot so why not take advantage of a half price game of Laser Quest!? Half price on Wednesdays through the summer holidays ALL DAY!!

Or maybe book our Bewitching Bell Escape room and rescue a cursed owl!

We also have UV crazy golf!!!

So many options, check out our website and decide which one is right for you!

www.totalenigmaltd.co.uk

23/07/2022

Bookings are now live. Spaces are limited so advanced booking is recommended 💥

16/07/2022

Struggling to find childcare during the summer holidays? Who would like to see a LaserQuest summer club? Full of activities and of cause lots of LaserQuest…. £20 a day ☀️

12/07/2022

HUGE Bonus in our new premises - AIRCON BABY 🤗🧊