Level Up Video Gaming Cafe - Dereham

Name: Level Up Video Gaming Cafe - Dereham
Address: Level Up, Dereham, NR191DZ, GB
Telephone: +441362696064
Rating: 5

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Level Up Video Gaming Cafe - Dereham

Welcome to Level Up Gaming Cafe Dereham! Come and play some video games, new and old, while having a bite to eat or drink. Super friendly family environment.
(8)

Permanently closed.

Private/Party Hire available!

17/11/2022

Just a quick update as we know some of you have been waiting on refunds for party deposits - we do apologise for the delay in these, we had hoped to have all these sorted by now, but for reasons beyond our control, this process has been delayed and we are working on rectifying it as soon as we can.

We have tried to get back to customers who have messaged us to explain the situation and apologise if we haven’t got back to you yet.

Party deposits are our priority, but if we can refund any vouchers purchased after party deposits have been dealt with, we will in due course. Please appreciate that we are no longer trading as a result of increased financial strains on the business during very difficult economic times. A situation we had not envisaged and we are doing all that we can to appease as many customers as we can, but we are having to source and raise the funds required to provide these unexpected refund requests. We are doing the best that we can to do this.

Our apologies again.

21/10/2022

To all our amazing customers and supporters;

It is with a heavy heart and great sadness that we have to let you all know that, after recently reducing our opening hours to try and combat the current energy crisis, we have reluctantly decided to keep the doors of Level Up permanently closed.

After an amazing start to our business, the past few years have been extremely tough and the impact of COVID has been very difficult to recover from, but the recent pressure of the energy crisis has caused us to admit defeat and power down. The immense pressure of all that has come at us as a new business over the last few years has taken its toll and while we did have plans to get back on our feet and come out stronger, these plans have sadly fallen through recently and as a result it’s just proving a boss-fight we simply can’t win.

This week has been extremely tough and decisions have had to be made quite suddenly, but we have tried to ensure that we have contacted all of our amazing customers that have made future bookings with us, before formally announcing our closure. For those that have a booking with us, we have tried to message you and let you know what is happening and that we will be refunding any deposits made as soon as we can. If for some reason you haven’t heard from us, please get in touch and we will get anything you need sorted out and we sincerely apologise for any disappointment caused.

We really hope that we added a bit of excitement to the town of Dereham and we’d like to take this opportunity to thank each and every one of you for visiting over the years and those that have celebrated a special occasion with us. It has been an amazing ride and we loved every second of having you all in and gaming. You’ve never just been customers, you’re all friends and we will miss you.

Thank you so much for all of your support and maybe one day, Level Up will reboot under more stable circumstances, but for now, we simply have to say thank you so much for the amazing times, shut all systems down and say our goodbyes.

We love you all.

Level Up.

15/10/2022

Morning all! Just a heads up; Due to some private bookings today, we will be CLOSED to the public all day today!

We do apologise for this!

09/10/2022

Morning all! It’s SUNDAY and we’re OPEN from 10am until 4pm TODAY! (Last entry at 3pm)

08/10/2022

A fantastically busy and manic little day today! Thank you so much to everyone that stopped by today!!

We’re open 10am until 4pm tomorrow too!

08/10/2022

Morning all! We’re open from 10am until 4pm today! (last entry at 3pm)

07/10/2022

We’re OPEN this weekend!

SATURDAY: 10am until 4pm
SUNDAY: 10am until 4pm

Get in touch if you’d like to reserve some space with us in advance - It’s not essential, but we do recommend it if you want to play on something specific!

05/10/2022

We’re already taking screen reservations for this weekend, so if you’d like to come and play some games and would like to book some time with us, drop us a message - especially if you’re after some virtual reality!

We’re open; SATURDAY and SUNDAY 10am until 4pm!

You don’t need to book as you can just walk in, but we’d always recommend it!

04/10/2022

If any of our retro gamers are interested, I stumbled across a fantastic little documentary on the making of GOLDENEYE! - It’s called ‘GOLDENERA’ and is available on Sky Documentaries!

Don’t forget, we’ve got a 4-Player N64 set up in our retro room upstairs, where you can battle it out on Goldeneye on a 55” TV! - If you fancy booking into the retro room at the weekend, drop us a message!

02/10/2022

Morning all! We’re OPEN from 10am until 4pm TODAY! Last entry at 3pm.

No pre-booking required (although recommended, especially for Virtual Reality) - Just walk in and see what’s available!

01/10/2022

We’re OPEN TODAY from 10am until 4pm (last entry at 3pm)

We’ll have both floors up and running so plenty of gaming action to be had!

30/09/2022

Yay! It’s the weekend again and we are OPEN;

SATURDAY: 10am until 4pm!
SUNDAY: 10am until 4pm!

We’ve already got a few screen reservations for Saturday, so if you’d like to reserve some time with us, please get in touch by dropping us a message here!

25/09/2022

Thank you so much to everyone that visited us over the weekend! We’ve got some new party bookings to look forward to and today we helped celebrate a couple of birthdays, which we LOVE doing! - We hope you all had a great time!

If you’d like to book a party with us, just get in touch! The easiest way is to drop us a quick message here!

25/09/2022

Morning all! Due a private hire birthday party this morning, we’re OPEN to the public from 1:30pm until 4pm today!

24/09/2022

Morning all! It’s the weekend and we’re OPEN TODAY from 10am until 4pm (last entry at 3pm)

On SUNDAY we have a private party first thing, but we will be OPEN to the public from 1:30pm until 4pm (last entry at 3pm)

23/09/2022

WE’RE OPEN THIS WEEKEND!

We’re open from 10am until 4pm on SATURDAY and from 1:30 until 4pm on SUNDAY!

19/09/2022

Morning all! We will of course be CLOSED all day today.

17/09/2022

We’re open from 10am until 4pm today (last entry at 3pm) - We’ve reluctantly not been open all week, so I’m looking forward to booting those consoles back into action!

16/09/2022

We are OPEN TOMORROW (SATURDAY) 10am until 4pm! No booking required, but we do recommend it if you know you’re coming down. Just drop us a message here!

Apologies that we’ve been closed all week and if you have tried to visit us. If you missed our last update, we have reduced our opening hours during the week in order to reduce our energy costs. We appreciate this isn’t ideal, but it is a temporary measure. As we say, we’d much rather do this and try and restructure ourselves a bit in order to reduce running costs, rather than be forced to raise our prices, as putting that onto our awesome customers is something we don’t want to do!

11/09/2022

CUSTOMER NOTICE: Just a little update that we’ve put on the homepage of our website.

With a huge hike in energy prices and potentially more to come, we’re just trying to work out some temporary measures to help us hit the right balance of opening hours and visitors through the door without putting any cost onto our customers.

Hopefully we’ll get the help and support that we need from those in charge, but we are yet to hear any solid information on this as yet.

Thank you for reading and as always, thank you for your continued support through difficult times!

We’re just praying that if we make it through to 2023, we can have a solid year with nothing to bother us!

The Level Up Team!

11/09/2022

Morning all! We’re open 10am until 2pm today!

10/09/2022

Morning all! We’re open from 10am today!

09/09/2022

WEEKEND OPENING HOURS!

SATURDAY: 10am until 4pm
SUNDAY: 10am until 2pm

Just as a heads up, we are currently re-working our opening hours during the week and these will be announced very soon. As you can imagine, the current energy crisis is proving a particular nightmare at the moment and putting considerable pressure on us, so we need to try and work around this! Fingers crossed we can make it through!

08/09/2022

Working on a back up plan, just in case the new PM doesn’t come up with the goods to immediately help small businesses…

06/09/2022

My son is selling his XBox Arctis 7X Wireless Headset. So if any gamers out there are interested, drop me a message!

06/09/2022

Morning all! We’re open from 3pm until 6pm today, for our £5 STAY & PLAY afternoon!

Any entry is just £5 per player and you can stay and play until 6pm!

05/09/2022

Our £5 STAY & PLAY is back tomorrow and EVERY TUESDAY! Any entry after 3pm is just £5 per player and they can play until 6pm!

05/09/2022

Morning all! It’s pretty much the last day of the Summer Holidays today and we’re open from 10am until 5pm!

04/09/2022

We’re continuing our extended hours until the kids go back to school - we’re OPEN MONDAY 10am until 5pm!!

03/09/2022

Morning all! We’re open all day today - 10am until 5pm (last entry at 4pm)

We are CLOSED SUNDAY, though, just as a heads up.

Address

Level Up
Dereham
NR191DZ

Telephone

+441362696064

Website

https://levelupcafe.co.uk/

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