DigiTickets

21/12/2023

As 2023 draws to an end we'd like to take the opportunity to thank all our clients, partners and colleagues for making this year incredible! 🚀

We hope you all have a fantastic festive season, and we're looking forward to seeing what 2024 brings.

Happy Christmas, from DigiTickets, Shiftie and WebsiteVision. 🎄

01/12/2023

We are thrilled to announce our latest collaboration with Smithills Open Farm! 🚀

Our EPOS system, ProPoint, has been successfully implemented at the farm, improving their operations and providing a seamless ticketing experience for visitors. The recent upgrade offers a range of beneficial features for both the farm and its visitors. We take great pride in supporting Smithills Open Farm as they begin the new year with an innovative solution. 🎉

Find out more here;

We're excited to share our latest collaboration with Smithills Open Farm, where we successfully implemented our EPOS system, ProPoint.

27/11/2023

Recently, our Client Relationship Manager Dan was on site for the launch of Dublin Zoo's Wild Lights! ✨

This event is a spectacular display of illuminated sculptures and lanterns that bring the zoo to life after dark. We've been working closely with the Dublin Zoo team to ensure a seamless online ticketing experience for visitors. We were also on hand to help ensure that on-site redemptions were a breeze.

We are thrilled to be just a small part of such a unique and magical event and we look forward to seeing what the incredible team at Dublin Zoo do next! 🎉

20/10/2023

We're attending the Family Attraction Expo next month! 🎉🎠

It's been a busy year of networking opportunities, but we're excited for one of the industry's best. Join us at this incredible event to discover the latest trends and innovations in the family attraction industry. With a wide range of exhibitors and expert speakers, this expo is the perfect opportunity to network and learn from industry leaders.

Join us to find out more on;

Self Service Kiosks☝️
Online Ticketing 🎟️
Payment Solutions 💳
Staff Scheduling 📅
Channel Management 📈
EPOS solutions 💻
Website Design & Build 🖌️

Head to stand FA285 to discover how our solutions can revolutionise your attraction and enhance the visitor experience.

19/10/2023

Happy Thursday! We are thrilled to announce the launch of Call of the Wild Zoo's brand-new ticketing site, marking an exciting new chapter for its visitors! 🚀

We are delighted to have had the opportunity to influence their online journey by developing their ticketing website, which is now fully finished and includes;

🎟️ Daytime Admissions
🎄 Christmas Ticketing
🦁 Animal Adoptions
👩‍👨‍👦‍👧 Annual Memberships
🎁 Gift Vouchers
🦜 Animal Adoptions

Whether you're a nature enthusiast, a family looking for a fun day out, or someone who wants to make a positive impact on wildlife, Call of the Wild Zoo has something for everyone. 🎊

Home

10/10/2023

📢 New Client Alert! 📢

We're delighted to now be working with the incredible Team at Shrewsbury Prison. With interactive experiences, prison break games, escape rooms, axe throwing and guided tours, this attraction is action-packed. 🗝️

Step into this immersive dark tourism attraction; tickets are available on their new ticketing site. 🎟️

Shrewsbury Prison is the world's most interactive prison, providing dark tourism lovers with the experience of a real prison. Explore today.

09/10/2023

📣 Exciting News! 🌍 DigiTickets Joins EAZA! 🎉

We are thrilled to announce that DigiTickets is now a proud member of the European Association of Zoos and Aquaria (EAZA). 🦁🐧🌿

We're excited to be bringing our ticketing expertise into the EAZA community and learning more about what makes zoos and aquariums tick. With several EAZA members partnered with us already, joining this network of over 400 institutions in over 48 countries seemed like a natural fit. 🙌

DigiTickets is delighted to announce it has joined the European Association of Zoos and Aquaria (EAZA).

04/10/2023

👏👏👏👏

25/08/2023

Not long to go until IAAPA Europe! 🌍🎢

Our Team will be attending showcasing all our products including;

🚀 Online Ticketing
🗓️ Staff Scheduling
💳 Payment Processing
🫵 Self-Serve Kiosks
🛍️ Point-of-Sale
🌍 Channel Management
🖌️ Web Design & Build

Join us on stand C-620 for a demo. 🚀

23/08/2023

Are you looking to seamlessly sell everywhere? With DigiTickets, you can reach a wider audience by selling tickets across multiple channels, including your website, social media, partner sites, and more! 🌐📲

Our channel manager, Experience Bank, even allows you to sell your tickets through multiple Online Travel Agencies, such as Expedia, Viator, Musement and more. Our intuitive platform ensures real-time updates on ticket availability, preventing any hassles for your customers and staff. 🎫🔄

Integrate with many popular marketplaces and sell your tickets with leading OTA's.

18/08/2023

Interested to know who we work with? Looking for a supplier that can keep up with your demands? Look no further 👇

Our project portfolio has involved all sorts, from checking in over 3000 people in 30 minutes for Europe’s top Halloween attraction to creating a booking system based on tide times for a famous island.

16/08/2023

📅 Save the Date! We're attending IAAPA Expo Europe in Vienna📍

What can you expect from us at IAAPA Expo Europe?

✨ Live Demonstrations: Experience our ticketing platform in action, and see how easy it is to manage your events with just a few clicks!

✨ Customised Solutions: Discover how we tailor our solutions to meet the unique needs of your amusement park, attraction, or event!

✨ Expert Insights: Our team of experts will be on hand to answer your questions and share industry insights.

Don't miss this fantastic opportunity to explore the future of ticketing technology and learn how DigiTickets can take your attraction to new heights! 🚀

14/08/2023

Let's talk about why reports and dashboards are absolutely imperative for your ticketing system! 📈

The days of sifting through heaps of data should be long gone. Today you should be able to get your hands, easily on all the data you need to intelligently plan ahead and prepare for your event. If partnering with a ticketing system, you'll want to make sure that you are able to access a multitude of reports.

Here's why our reports are a game-changer:

📈 Real-time Insights: Get a pulse on your event's performance with real-time data. Track ticket sales, revenue, attendance, and more at your fingertips. Make data-driven decisions to optimise strategies and boost success! 💡

🔍 Detailed Analytics: Dive deep into attendee behaviour and preferences. Understand which ticket types and products are most popular. Uncover valuable patterns that help tailor your events for maximum impact. 🕵️‍♀️

⚙️ Seamless Management: Simplify administrative tasks with reports. From financial summaries to attendance records, generate comprehensive reports effortlessly. Spend less time on paperwork and more on making your event unforgettable! ⏳

🚀 Measure Success: Numbers don't lie! Assess the success of your events objectively. Evaluate performance against goals, identify areas of improvement, and celebrate wins. Reports and dashboards turn your data into actionable insights. 🎯

🌐 Scalability: Whether it's a small gathering or a massive event, reports and dashboards scale with your event. They adapt to your needs, ensuring you're always on top of your game, regardless of your event's size! 💪

Say goodbye to guesswork and hello to data-driven success!

11/08/2023

Welcome Planters Garden Centre! 🌱

Established in 1985, Planters now have multiple Garden Centres, home to events, character parties and afternoon teas! 🍰

https://buff.ly/3qjMu0e?

View our list of branches

09/08/2023

For event planners and attraction owners, we know that life can be unpredictable, and plans may change unexpectedly. That's why having a reliable ticketing system with a robust refund feature is an absolute game-changer! 🎯

You might think that offering refunds and partial refunds is something to steer clear of, however, in most businesses, it's impossible to avoid. Here's why it's important to partner with a ticketing solution that integrates directly with your payment gateway to offer seamless refunds.

1️⃣ Customer Satisfaction: Happy attendees are the heart of any successful event. By offering easy and hassle-free refunds, you can build trust and loyalty, reassuring your customers that their needs are your top priority. 💖

2️⃣ Flexibility: Events might encounter unforeseen circumstances, such as rescheduling or changes in plans. Having the ability to process partial refunds allows us to accommodate attendees' preferences without the stress and complexity. 💪

3️⃣ Time & Effort Saved: Manual refund processing can be time-consuming and prone to errors. Our automated system streamlines the process, leaving you more time to focus on creating unforgettable experiences for our attendees. 🚀

4️⃣ Reputation Boost: A transparent and efficient refund policy enhances your event's reputation. Attendees appreciate knowing that they're in safe hands, which can lead to positive word-of-mouth and increased ticket sales in the future. 🌟

5️⃣ Compliance & Regulations: Compliance with refund regulations is essential for maintaining a professional image and avoiding legal issues. DigiTickets ensures we stay in line with industry standards, safeguarding your attendees. ✅

07/08/2023

🎉 Big News! 🎉 We're thrilled to announce our latest collaboration with Dojo! 🤝💳

🌟 DigiTickets and Dojo have joined forces to bring you a seamless payment experience like never before! With the integration of Dojo's advanced card terminals, taking payments for your events and attractions has never been easier.

Say goodbye to cash-only lines and hello to swift, contactless payments with Dojo's cutting-edge technology. Whether you're attending an event, visiting a museum, or enjoying a thrilling theme park, you can now pay securely and conveniently using your card at participating venues. 💳

💡 Stay tuned for more updates as we continue to enhance your ticketing experience with innovative solutions. Together with Dojo, we're committed to making your outings more enjoyable, efficient, and secure.

With no long-term contracts or hidden fees, we’re enabling our customers to accept cards faster, to get paid quicker, and to keep trading securely.

04/08/2023

Are you looking to boost your online sales and drive more revenue? 💡 Check out our blog on proven strategies to optimise your online conversions. 🚀

🔗 Read the full article here: [https://buff.ly/3CB8arI]

With the digital landscape evolving rapidly, it's crucial for businesses to stay ahead of the curve and maximise conversion potential. This article offers valuable tips and best practices to fine-tune your online presence and engage with your audience more effectively.

Key takeaways include:

1️⃣ Understanding your target audience: Learn how to identify and cater to the needs of your customers, ensuring your offerings resonate with them.

2️⃣ Streamlining the user journey: Discover how to create a seamless and intuitive user experience, minimising friction and creating a smooth path to conversion.

3️⃣ Leveraging persuasive copy and design: Uncover the power of compelling content and eye-catching visuals to capture your visitors' attention and drive action.

4️⃣ Harnessing the potential of data: Explore data-driven insights that can help you make informed decisions and optimise your online strategies for better results.

Remember, a well-optimised online presence can make all the difference in today's competitive market!

Our top tips will help you optimise bookings on your site and get more conversions.

02/08/2023

Wondering what industries we work with? 🤔

We’re proud to support many hundreds of venues operating across various segments of the leisure industry. 🚀

We’ve provided our solutions for maize mazes, showcaves, river cruises, escape rooms, beer festivals, indoor ski centres, soft play centres, farm parks, multi-activity centres, zip lines, theme parks, historic houses and countless more!

So if you operate in any area of leisure and are considering an upgrade to your ticketing, we’re confident we can help. 🎉

We cover a wide range of markets within the Tourism, Hospitality, and Leisure industries.

31/07/2023

Are you in the process of selecting the best ticketing platform for your events? 🎫

Look no further! Check out our blog, where we dive into the key considerations that will guide you in making the right choice.

🔗 Read the full article here: [https://buff.ly/3UpvZJd]

In today's fast-paced world, having a reliable and efficient ticketing system is crucial for event organisers. Whether you're planning a Christmas Event, opening a new attraction, or simply need to change your current provider, our article covers essential factors that should shape your decision-making process. 💡

Thinking about choosing an online ticketing provider? Check out our handy tips to help!

28/07/2023

Happy Friday! We've had another client go live us this week and we couldn't be more excited! 🎉

Welcome to the incredible Magna Science Centre. This extraordinary attraction is a hands-on experience packed with interactive exhibits, allowing you to explore wonders of science and technology. 🧪

Book your tickets now👉 https://buff.ly/43AJNVX

Magna Science Adventure Centre is a hands-on experience. Explore the wonders of Science and Technology in our four pavilions – Air, Earth, Fire & Water!

25/07/2023

Planning your upcoming events? Check out our top tips for communicating with your customers! ⭐

If you're preparing to launch a seasonal event this year, effective communication with your customers is key. This involves reaching out to them before, during, and after their visit. Right from the moment customers land on your website, you have the opportunity to shape their overall experience. So, it's crucial to ensure that your messaging is top-notch and leaves a positive impact.

Here are our top tips for messaging your customers:

✅ Make sure your order confirmations are clear and contain important information.

Once a customer purchases a ticket on your site, it's important to provide them with an order confirmation that contains everything they need to know. Create informative confirmation emails that let your customers know when to visit and what to bring.

✅ Create pre-visit reminder emails.

Sending a reminder to your customers a couple of days before their visit can be incredibly helpful, especially if they purchased their tickets well in advance. This simple gesture ensures that your customers are well-informed and prepared for their upcoming visit, adding convenience and enhancing their overall experience.

✅ Utilise mass communications.

If you ever have the need to communicate with all your customers, or your event needs to be cancelled (we hope not!), you may need to email all your customers at once, so it's important to have software that can enable this.

24/07/2023

Hello Fiveways Fruit Farm! 👋

Looking for a summer treat with the family? Head to Fiveways Fruit Farm to pick fresh cherries off the farm to take home with you. 🍒

Fiveways Fruit farm offers great quality flavour soft fruit and vegetables at your local convenience.

14/07/2023

Looking at optimising your online customer journey? Want to ensure that customers booking tickets on your site are converting? 💳

Have you tried integrating with a postcode look-up? Ensuring that your customers can speedily checkout is a must. By using a services like Google Postcode Lookup or Loqate, customers can have their address pre-populated by entering their postcode. Sounds simple right? You'd be surprised what a difference it can make! 🌠

10/07/2023

Last week we had our staff summer social!🌴

Around 54 team members gathered together in our office for a BBQ, drinks, catching up and an inflatable bungee run. We've had an exceptionally busy year so far, welcoming lots of new clients, installing hundreds of new EPOS hardware, releasing new product updates and working on many other exciting projects.

It's safe to say, it was great to see everyone get together before the busy summer season kicks in. ☀️

06/07/2023

If your site doesn't have a guest checkout option then this post for is you! 🔊

You might be wondering how you can increase your ticketing conversions. More often than not we see ticketing pages forcing a customer to create an account before they can complete their purchase.

We've all been there. You're trying to buy something online and you have to create an account to get any further. You know that this is a one-time purchase, and you'll probably forget the password and soon as you've made it. Sound familiar? 🤔

Did you know around 25% of customers don't complete the purchase if forced to create an account. So if your ticketing page is enforcing account creation, then you may want to think twice.

04/07/2023

Thinking about your career? Looking for a change of pace? We're looking for talented people to join our team. 🔥

Here's some top reasons why yhou should consider joining DigiTickets 👇

🏠 Flexible working
🪙 Personal training budget
🏖️ 25 days plus holiday
💸 Loyalty bonuses
🎰 Departmental entertainment budgets
🎂 Birthdays off
🥳 Team get-togethers

Looking for a new role in a friendly, forward-thinking team? We'd love to hear from you.

03/07/2023

In a rush to get going? Can't wait to get your tickets live and selling? 💰

Last week we took on the task of getting Big Screen Jersey up and running in just 72 hours. The whole onboarding process was completed by our Project Team from start to finish including;

✅ Fully designed ticketing site
✅ 78 Ticket categories
✅ 60 Events
✅ Imagery and brand colours
✅ Payment gateway integration
✅ 360 sale limits
✅ 360 tickets

Although we like to take our time building your ticketing sites to perfect, we understand that sometimes timescales get a little (or very) squashed, which is why, if you need we can also provide a quick turnaround.

Looking to upgrade your ticketing? Chat to us; https://buff.ly/3CUx6ua

Get ready for thrilling nights under the stars as August 2023 brings an electrifying addition to the Jersey Events calender the highly anticipated Drive-In Cinema! 

15/06/2023

There's just two weeks to go until Universal Analytics stops working! Are you ready? 🛑

Make sure you make the most out of your Google Analytics 4 to track your customer journey across all of your platforms.

If you've read the news about changes to Google Analytics and you're not sure what it all means, then look no further.

06/06/2023

Thinking about how to level up your Halloween event? 🎃

Here's a few ideas on how to make the most out of marketing your spooky experience;

1. Create a ticket launching strategy that packs a punch 👊

Rather than launching tickets at random, create a ticketing strategy to entice more bookings. Use pre-releases, discount codes and early bird offers to ensure that you get your customers excited to buy.

2. Create demand 📈

Use calendar colour coding to create and increase demand for tickets. Let people know if tickets are running low and encourage them to purchase on the spot.

3. Utilise upsells 🛍️

In order to boost revenue and enhance the customer experience, we recommend
incorporating upsells into your ticketing strategy. By doing so, you have the opportunity to
capture the customer’s interest at the point of sale, and potentially increase the value of
their basket.

05/06/2023

Welcome Nottingham Castle! 🏹

Steeped in rich history and enveloped by a tapestry of legends, Nottingham Castle stands as a testament to the city's vibrant past. We're delighted to now be supporting this legendary attraction for their ticketing needs!

Step into the footsteps of Robin Hood and explore the hidden passageways, enchanting gardens, and awe-inspiring architecture.

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