05/02/2020
In light of the thread relating to one of our regular hirers, we as the Committee would like to make the following comments.
Please note that at no point have we asked the hirer to leave the hall or to stop their sessions. We have also not taken on or confirmed any new regular bookings. The set up and pack down time is charged to all of our hirers, and we have to be fair to all of our hirers, we cannot charge one and not the other.
The committee have not been aware of any free set up or pack down time being given, apart from the usual leniency in times when as a regular user you are provided with a key, as long as this does not affect any user from accessing the hall for their booked time.
The committee have only become aware of this free time, due to a booking enquiry made for a different time slot, and having recently taken over bookings (temporarily) as our bookings clerk stepped down. We have apologised for the misunderstanding and have sought to clarify the communications initially provided in relation to the free time, we have also spoken to the member of staff that has left, whom does not recall any mention of free time, as we charge for everyone else. An email was sent to the hirer this morning at 7:32am to notify that the Committee had agreed that the only fair way to proceed was to charge for set up time along with every other hirer. The post on the Community hub page was posted very shortly after. We would not have started charging straight away, and would have looked to have done this from the 1st March, therefore providing some notice period.
We have offered the time needed for set up and have suggested other ways to try to resolve the situation, perhaps set up and pack down taking place within the class time? to avoid any extra charges.
However the hirer has taken the decision to leave the hall and find a venue elsewhere.
The committee are saddened that this decision has taken place, and at no point have we forced this decision. We are fully aware that the classes have been successful, and that members of the Boughton Community attend.
For information purposes the extra charge per session would have been £6 not the £10 or so as previously mentioned for 30 minutes of extra time.
The hall is a charity and relies on the hire of the hall for it to be sustainable.
Our charges for the hire of the hall we feel are fair and inline with other local halls. We charge £12 per hour for our regular hirers.
If anyone would like to pass further comment or have any questions please can they be directed to the Village hall email address -
[email protected]