13/08/2024
Job Title: Café Supervisor
Location: Café at Kirkleatham Museum
Pay Rate: £13.50 per hour
Hours: Full-time, 40 hours per week (including weekends)
Role Overview:
The Café at Kirkleatham Museum is seeking a skilled and responsible Café Supervisor to oversee the daily operations of our busy café. This role is vital in ensuring that the café operates smoothly, provides excellent customer service, and upholds the highest standards of food safety and hygiene. You will be responsible for leading the team, managing kitchen and front-of-house operations, and ensuring compliance with all health and safety regulations.
Key Responsibilities:
Daily Operations:
Open and close the café, ensuring all opening and closing procedures are completed efficiently.
Staff Management:
Supervise front-of-house and kitchen staff, providing guidance and support to ensure smooth service.
Train and onboard new team members, ensuring they understand and adhere to café standards.
Cash Handling:
Accurately cash up at the end of each shift, reconcile tills, and prepare financial reports.
Ensure all financial transactions are handled securely and in line with company policies.
Health and Safety Compliance:
Conduct regular temperature checks of food storage areas and equipment, ensuring compliance with food safety regulations.
Ensure all food items are correctly labelled, including allergen information, and that food is stored and displayed appropriately.
Maintain a high standard of cleanliness throughout the café, including the kitchen, dining areas, and storage spaces.
Stock Management:
Monitor stock levels, place orders, and manage inventory to prevent shortages and minimise waste.
Ensure all deliveries are checked, stored correctly, and rotated to maintain freshness.
Customer Service:
Lead by example in delivering outstanding customer service, addressing any issues or complaints promptly and professionally.
Work closely with the team to create a welcoming and friendly atmosphere for all customers.
Requirements:
Experience in a supervisory role preferred within a café, restaurant, or similar environment.
Strong understanding of food safety regulations, including food labelling, temperature control, and cleanliness standards.
Excellent leadership and communication skills, with the ability to manage and motivate a team.
Ability to work efficiently under pressure in a fast-paced environment while maintaining attention to detail.
Flexibility to work 40 hours per week, including weekends.
Competent in cash handling, stock management, and basic financial reporting.
Benefits:
Competitive hourly rate of £13.50.
Full-time role with 40 hours per week.
Pay review after 6 months based on performance.
Opportunity for career development and growth within the company.
A supportive team environment.
Application Process:
To apply for the Café Supervisor position at Kirkleatham Museum, please submit your CV and a cover letter outlining your relevant experience and why you are interested in this role to [email protected]
