21/11/2024
📣Important Announcement 📣
If you book a visit from us for your care home/business can you please make sure it is written in the diary.
Today I organised staff for the visit, organised childcare for my toddler, filled out the legal paperwork for our animals to travel, gathered the animals up and drove to our booking 30 mins away, to be greeted with " sorry we didn't know you were coming the lady who booked you doesn't work for us anymore". That was that, I had to leave.
This is not ok.
Not only did I lose a day's work myself, I am also out of pocket now for fuel and staff wages. I also could have used this day as a very rare day off with my son and taken him out for the day.
I have two stories so I have no idea who's telling the truth if it was in the diary or not, but if you do change your mind you only have to say, I can usually fill a space quite easily or I can have a lovely day off!
I don't ask for deposits from care homes because I found that the big companies just don't send them anyway so it wasn't working asking for deposits from these types of places, but maybe I need to be a bit firmer about these things in the future!
Picture of my lovely little boy who misses his mummy everytime she goes to work 💙