18/10/2022
We are now back in the office and will be getting back to all inquiries today! ❤
As many as you may have seen, there are a large number of Royal Mail strikes taking place throughout October, November, and December, with the majority due to take place next month.
As a result, we will no longer be able to take on any rush orders for the foreseeable and we strongly recommend ordering as soon as possible for weddings taking place in November and December to avoid any delays these strikes may cause.
We have already upgraded the postage on all outstanding orders from standard 2nd class to Royal Mail's 48-hour tracked delivery at no extra charge, however, we are still experiencing significant delays with some orders, even when using this service, with orders dispatched on the 7th, 10th, and 11th still showing as in transit at Royal Mail depots across the country. If possible, we highly recommend upgrading to our 'express shipping' option when placing your order as Royal Mail has stated they will be prioritising special delivery parcels.
We are extremely sorry for any inconvenience this may cause. We will continue to do the best we can to make sure all orders arrive within a timely manner and we are currently looking at alternative couriers to use during the strikes to avoid these delays! x