26/07/2022
【ANNOUNCEMENT】
We know you've all been asking for updates regarding your orders, and we apologize for not being able to respond to everyone sooner.
At present time, I wasn't able to focus on Pastel Fox orders due to the sudden changes at work. This current change would probably go on till december, as my account is closing and I'm going to transfer to a new account. This isn't including the request to return to office, which hasn't been helpful as well with my schedule, as travelling to and from the office takes up even more of my time.
With this said, it was only recently that I was able to contact Simang Doujin regarding the pending orders, and had paid for the domestic shipping that was requested (no worries, this will not be an additional charge on your end). As of now, we are still waiting on Simang Doujin to ship out all the onhand orders, and this will still take a while to reach the Philippines via sea freight once the orders have arrived at the China warehouse.
Rest assured, even if we are unable to respond to everyone, due to the changes at work, we will definitely send an update once the items arrive. Most especially the doll orders.
Again, we truly apologize for causing unnecessary worry on your end, and we as well, hope that the items arrive soon. Hoping for your continued trust and patience regarding all pending orders 👏 and a never ending thank you for all your support 😭
m(_ _)m,
Pastel Fox 🦊