03/06/2024
Cebu Pacific Air Advisory
Cancelled Flights Due to Eruption of Mt. Kanlaon
As of June 3, 2024; 10:30 PM
Due to the eruption of Mt. Kanlaon in Negros Island on Monday evening, June 3, and subsequent presence of volcanic ash in the surrounding airspace, the following Cebu Pacific (CEB) flights are cancelled:
• 5J 461/462: Manila – Iloilo – Manila
• 5J 463/464: Manila – Iloilo – Manila
• 5J 465/466: Manila – Iloilo – Manila
• 5J 475/476: Manila – Bacolod – Manila
• DG 6460/6461: Cebu – Bacolod – Cebu
• 5J 2590: Davao – Bacolod
• 5J 480: Bacolod – Manila
Affected passengers have been informed via email and provided with the following options.
1. Free Rebooking
Rebook without fare difference for travel up to thirty (30) days from original flight date. The fare difference will apply if the travel period is beyond thirty (30) days from the original flight date.
2. Travel Fund
Store the amount in a virtual CEB wallet and use this to either book a new flight or pay for add-ons (example: baggage allowance, seat selection, etc.)
3. Refund
Full refund of your ticket.
CEB is also offering flexible options, which include free rebooking and travel fund, to passengers who wish to postpone their flights to Bacolod and Iloilo on June 4. They may avail themselves of their preferred option online up to two (2) hours before their scheduled time of departure.
