22/05/2023
βΌοΈ AWARENESS POST: SCAMMER COURIER | PLEASE SPREAD βΌοΈ
Context:
Our page had a transaction with Customer A and when it was time to return the set they rented, they requested to book the item back to us (which we did not hesitate to agree to). We received a tracking link that we check from time to time. Customer A was far from our shop so we naturally had to wait for the item to return. When it came, the courier in the photo asked us to pay a fee of β±135 for the shipping. I immediately contacted Customer A regarding the situation as it was stated in our terms and conditions that all shipping fees, to and fro, will be shouldered by the rentee. However, we noticed something amiss the conversation held with the rider and with what the shared link presented to us. As anyone who might see the photo, the price for the booking was only β±123 yet we were told to pay a price more than that. Other than that, according to the tracking page for the shipment, clearly it stated, "Order has been paid". Although before Customer A could have responded to what was happening, the rider just said that the "payment came in late" to his "account". From there it became ultimately suspicious because based on past transactions with this app, they do not accept e-currency. The courier left quite immediately after saying sorry multiple times without us having any space to cut in with what was happening. By then, the response from Customer A just solidified the injustice scheme of the person below.
Responses from Customer A:
- "Are you sure it's mine? If it's β±135, then it might not be MY booking." (Restating the β±123 payment shown in the photo)
- "Did you pay??" (Made us wonder a bit whether this statement was in a panic or just regularly asking for just in case they were about to pay us separately as this happens sometimes)
- "No, I paid it in cash" (payment coming in late scheme was debunked)
Please be wary of this person if you use the Lalamove application. Stay safe everyone and clarify everything else before paying anything.
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