10/20/2024
PLEASE CONSIDER HOW YOU APPROACH VENDORS IN WNC RIGHT NOW. The wedding industry is yet again in crisis - many of you don’t know that we all had to survive COVID which wrecked havoc on our wedding industry just a few years ago. Many of us are still dealing with the financial hardship of 2020-2021. Please know your event isn’t the only one asking for refunds and we wouldn’t be able to operate our businesses if you all ask for refunds. Be considerate and patient. Treat us like humans that have families that are surviving the worst natural disaster in our mountains to date.
XOXOX
Please do not file disputes- it is devastating to small businesses.
When you file, the money is immediately withdrawn from the business account, and the resolution often takes months. After submitting our evidence, the contract copy/terms signed by the client, and email thread pdf copies, it can take up to 90 days to get it back via countering the dispute. In the meantime, it’s much like kicking someone while they’re down and honestly harming a devastated community.
We’ve got families to feed, and experiencing this Act of God was no one’s fault. 50/50 refund, free postponements, city changes/relocation with little to no travel fees, holiday parties, intimate elopements— we will do everything that we can to make things right.
Please consider the trickle down effects of your actions.
Signed,
A tired, stressed, and sad small business owner