03/13/2025
Employee Spotlight:
Danielle “Darnell” Owen
Sanitation Consultant
At Hoffman Sanitation, it takes a dedicated team to keep things running smoothly, and Danielle Owen—better known as “Darnell”—is a vital part of that team.
Her journey with Hoffman began in February 2023, thanks to a little encouragement from her husband, Scotty Owen, who worked here before her. Although sanitation wasn’t a career path she had ever considered, she quickly found her place and has embraced the learning experience along the way.
Danielle wears many hats in the office, from training new staff and answering calls to dispatching, billing, and truck routing. But above all, she takes pride in providing excellent customer service. “Working with our office team is one of the most rewarding parts of my job,” she says. “We all work well together and help each other with anything and everything that needs to be done… plus, Stewart surprises us with Chick-fil-A every now and then!”
One of the biggest challenges she faced was navigating all the paperwork and different systems, but she tackled it head-on. And while she’s all about getting the job done, she also knows how to have fun. Office pranks—especially on the drivers and even the boss—are a regular occurrence, keeping Stewart on his toes!
Outside of work, Danielle has exciting news—she’s about to become a MiMi! Her son and his wife are expecting their first child next month, and she can’t wait to step into her new role as a grandmother. When she’s not at the office, she loves spending time with family, baking, and browsing the aisles of Hobby Lobby.
For anyone considering a career in sanitation, Danielle offers this advice: “This line of work is no walk in the park. You need patience, good communication skills, and the ability to adapt to changes. But with an awesome team by your side, you can tackle anything.”
When it comes to shout-outs, Danielle can’t pick just one. “We have so many employees—both in the office and out on the road—who go above and beyond to make sure things get done. It’s because of them that we’re able to serve our customers so well.”
We’re lucky to have Danielle on our team, and we can’t wait to see her take on her next big role—MiMi!