02/19/2022
The Sales Representative is a hands-on expert expected to build floral/supply accounts for McCallum Sauber Wholesale Florist. Sales Representatives provide excellent customer service and are responsible for all aspects of customer accounts, including:
Greets and assist customers over the phone and in person
Develops a strong product knowledge
Develops new customer accounts
Daily communication will all customers via phone calls, email, text and occasional customer visits
Promptly responds to customer requests and provides comprehensive follow-ups as necessary
Communicates effectively to manage customer expectations
Communicate with Management regarding all aspects of the sales process
Resolves customer complaints promptly
Assist warehouse operations to ensure a safe and clean working environment
Assist with the receiving of product deliveries and warehouse inventories
Team Responsibilities:
Treats everyone respectfully
Forms strong working relationships with existing sales, warehouse and distribution teams
Brings issues and solutions to Management in a timely manner
Performs other duties as needed such as pulling orders, cleaning coolers, processing flowers, etc.
Skills & Qualifications
Minimum two (2)+ years of floral and/or floral supply experience in a mass market, retail or wholesale environment, required
Customer service mentality; has a genuine desire to serve the needs of the customer
Strong verbal and written communication and listening skills; ensures information is passed on to others as needed
Exhibits initiative and drive to achieve results quickly, efficiently and accurately
Self-starter who works independently and in a team environment
Thrives in a fast-paced environment
Exhibits sound judgement; anticipates the implications and consequences of situations and takes appropriate action to be prepared for possible contingencies
Maintains a professional, calm and tactful demeanor
Manages multiple projects and timelines with a sense of urgency and follow through
Well organized, analytical and detail oriented
Identifies additional tasks to be completed and willingness to assist others
Energetic and flexible
Follows direction with focused attention
Willing to learn
Working Conditions:
Constant to frequent standing and/or walking
Frequent need of lifting or carrying (up to 25 lbs.)
Frequent periods of working inside a cooler with temperature ranging between 32 and 45 degrees
Extended hours during busy season
We are an Equal Opportunity Employer
Job Type: Full-time
Pay: Base Salary + Commission, Spot Bonuses
Schedule:
5 days per week; additional hours as needed during holidays / busy seasons
Normal Working Hours: Mon shift: 4:00am β 1:00pm / Tues β Fri 5:00am β 1:00pm / Saturday shifts: 5:00am β 1:00pm
To apply, submit cover letter, resume and salary expectations.