08/04/2022
JOB TITLE: ROOM ATTENDANT
USUAL TIME OF WORK SHIFT: Varies with facility needs. Some full-time positions and some part-time positions
BREAKS: Two 10 minute breaks, and one 1/2 hour lunch
OVERTIME: Seldom
MACHINES USED: Household-type vacuum cleaner
TOOLS USED: Mops, brooms, extendable wands, cleaning items
ASSISTIVE DEVICES: Cleaning supply pushcart
SAFETY CLOTHING/EQUIPMENT: Employee Uniforms and Personal Protective Equipment
SKILLS & ABILITIES REQUIRED: Speak, read, write, and understand the primary language(s) used in the workplace
DESCRIPTION OF WORK PLACE/WORKSTATION:
The work takes place at a variety of locations at a hotel facility. The surfaces at the locations are cement, carpeted, tiled, or have wood flooring. Most of the work locations are both well-lit and temperature controlled. The Room Attendant may be exposed for limited periods of time to various weather conditions when cleaning landings and other outdoor areas. The areas where the Room Attendant performs most of the cleaning are guest rooms, bathrooms, lounges, lobbies, landings, elevators, stairways, kitchens, and locker rooms.
DESCRIPTION OF JOB TASKS/PURPOSE:
The Room Attendant’s primary responsibility is to clean areas at the hotel facility where guests have spent or will spend time during their stay. The Room Attendant counts and transports linens to and from guests’ rooms. He/She replenishes supplies such as drinking glasses and writing supplies in various rooms. The Room Attendant dusts furniture and equipment, polishes metalwork, washes windows, walls and doors, and empties waste baskets and ash trays. He/She vacuums carpets and upholstered furniture, and scrubs, waxes, and polishes floors using brooms, mops, and vacuum cleaners. The Room Attendant replaces light bulbs, and replenishes bathroom supplies. He/She transports trash to the waste disposal area. He/She may be required to move furniture, hang drapery, and roll carpet when necessary. Other duties may be required as directed by the manager or supervisor.
MAJOR JOB FUNCTIONS:
1. Sorts, counts, folds, and transports linens to various site locations.
2. Makes beds in guest rooms.
3. Replenishes supplies (i.e. drinking glasses, writing materials, bathroom supplies, etc.).
4. Cleans rooms, kitchens, lobbies, lounges, bathrooms, landings, elevators, stairways, locker rooms, and other work areas.
5. Sweeps, scrubs, waxes, and polishes floors.
6. Cleans rugs, carpets, upholstered furniture, and draperies.
7. Dusts furniture and equipment.
8. Polishes metalwork.
9. Washes windows, walls, door panels, sills, ceilings, and woodwork.
10. Empties waste baskets.
11. Cleans ashtrays.
12. Transports trash to waste disposal area.
13. Replaces light bulbs.
14. Other duties as assigned by manager or supervisor.
Associate must adhere to all work rules, procedures, and policies established by the company including,but not limited to, those contained in the Associate handbook.
Must be willing to perform other duties as assigned, of which the associate is capable.
