07/25/2025
Hello everybody!
Just a few days ago was my 2nd Anniversary of being a part of Universal Orlando Resort...I still cannot believe all that has happened in this short amount of time!
I began my Journey at Citywalk, getting to meet the incredible Park Services Team that welcomed everyone into the pathways towards our legendary parks. During my time there, I got to see many amazing additions (permanent and non-permanent) added to Citywalk. These included seeing multiple version of the Red Coconut Club (Dead Coconut Club was my favorite), temporary Blumhouse Photo Ops, the reveals of many amazing films (Wicked was especially awesome)...but most importantly, the Epic Preview Center was made in Citywalk. In this location, I was honored with both Team Member of the Month and the Bravo Award for my Guest Service, which brought a genuine smile to my face as well. This experience allowed me to see all of the incredible beauty that was coming to the Universal Resort and gave me a goal to reach towards...an EPIC one!
I also had the opportunity to be a part of VIP Experiences for both HHN and the Hoilday Season. This was truly an unforgettable team to be a part of, allowing me to see all of the behind the scenes sections of what many consider to be the best Halloween event in the world. My personal favorite house that year ended up being Goblin's Feast and I was lucky enough to meet several of the Team Members who helped make it a fun and gory reality. In addition, I also got to be a part of the Holiday Season in which I saw so many families get to enjoy The Grinch and Santa!
And this brings me to arriving at my current location...Being a part of the Opening Team for Epic Universe, in Park Services! Seeing this park be built up from the ground up was an experience I will never forget. While there has been some challenges in learning everything, my Team has been patient and has helped me overcome the obstacles I faced! In this location, I was able to be literally a part of History by helping to open a Theme Park on this scale (something that had not happened in 25 years). To commemorate the occasion, I was given an Opening Day Pin and a Medallion exclusive for Team Members. In addition, I also was recently recognized for my Guest Service and for making balloons representing all of the 5 worlds of Epic Universe! Which brings me to this particular picture...
This is Safety Man, the mascot of all of the Safety seen throughout Epic Universe, Universal Studios, Islands of Adventure and Volcano Bay! I actually made him once during my original training for Universal 2 years ago. The content made with him always makes me laugh, which is why since I will be leaving for one month very soon (I will be making a post pertaining to my new parenting odyssey soon) I wanted to make him to represent how wonderful my Team is!
In all of my departments, I have found incredible people who have helped me overcome many of the challenges I had experienced in learning my role in Universal...While there are countless people who have helped me, the following people have become friends of mine and have helped make my career Epic!
In City Walk (and a few who have transferred to Epic):
Moses, Justin, Bastin, Elizabeth, Tomas, Eric, David, Sean, Shawn, Alice, Shay, Josh, Nicole, Santi, Andrea, Deleney, Rory, Jabber, Sigit, Chase, Eric, Sweetness, AJ, Juan, Ryan, Susan and many others!
VIP Experiences:
Natalie, Chelbrena, Bobby, Daniel, Nicki, Jordy, Tyler, Justin, Zach, Mike, David, Jaz, Andrew, Wes, Natalia, Trinity, Savannah, Kaitlyn and many others!
Epic Universe:
Andrew, Rachel, Angela, Sammie, Conger, C**t, Cody, Joyce, Donnel, Barb, Gator, David, Tiffany, Christianna, Vincente, Johnny, Amy, Justin, Vee, Mia, George, Chris (and Chris), Farru, Ric, Angel, Will, Alexis, Jeff, Elena, Jon, Chastity, Mark Woodbury, Karen Irwin and Jeff Polk (meeting our CEO, Vice President and General Manager of all of Epic was truly magnificent) and (of course) many more!
There have been so many memorable moments that I have had since I began my Journey two years ago...and I am looking forward to eventually reaching my goal of either a 25 or 30 year pin. I know that there will be many more fascinating events that I will be a part of in the future, more opportunities in my Universal career and more Epic adventures to help my Team and our Guests experience.
Thank you to everyone who has helped me get to this celestial moment, I hope you all have an Epic Day!
