Ree’s Soulfood and Catering

Ree’s Soulfood and Catering Welcome to Ree’s Soulfood and Catering
Comfort food for the Soul! Unless you Quick/Short Notice book with us. The following terms apply to all invoices:


1.

Catering for Big Events

THESE PACKAGES ARE NOT FOR SEAFOOD BOILS

Package A: Events up to 30 $15 per person

Package B: 40-50 people $18 per person

Package C: 60-70 people $24 per person

Package D: 80-90 people $28 per person

Package E: 100-150 people $37 per person

Please contact me to discuss parties over 150 people

All events over 20 people must give at least 30 days in advance notice.

PLEASE refer to 1.3 and section 2 about Quick Booking. Catering Agreement

All invoices serve as a legal binding contracts. Services

1.1 Client and Ree’sSoulfood and Catering agree to all items outlined in the sent invoice. Your invoice serves as a legal binding contract. All sections in this contract apply to all invoices.

1.2 Catering/ Events: A 30 days notice is required for all caterings. Caterings and Event cancellations must take place no more than 3 days after booking your event for a full refund. After 3 days no refund will be issued. You may transfer your catering /event one time to a different date if available at no additional charge. For all Large Catering Events a guest count must be given at the time of booking. The number given may increase up to 24 hours prior to the catering. Payment must be received at the time of increase.

1.3 Quick bookings which is short notice bookings are non-refundable if cancelled, but may be transferred up to one time. If you choose to cancel your event after the free one time transfer, no refund will be issued for the catering/ event . YOU CAN BOOK UP TO A WEEK BEFORE YOUR EVENT for the QUICK BOOKING. Catering pricing subject to change. Delivery charges will apply.

1.4 DEPOSITS
There is a non refundable booking fee deposit of $75 for all parties 20 or more. This fee must be paid at the time of booking to save the date only. YOU HAVE 5 DAYS AFTER to pay your DEPOSIT of half of your INITAL PAYMENT for your event. THIS DEPOSIT WILL BE NON REFUNDABLE ...NO EXCEPTIONS and YOU WILL HAVE UP TO 24 hours to 3 days AFTER your booking to cancel. AFTER THIS NO REFUND WILL BE GIVEN....
The REMAINING BALANCE WILL BE DUE 30 DAYS BEFORE SERVICE is being RENDERED
NO EXCEPTIONS...


1.5 Client is required to pay a deposit of 50% of the total event amount upon booking. If items are added before final payment an additional deposit will be required for the new items added with final payment owed 30 days prior to event. A monthly payment must be made. Monthly payments will be calculated according to invoice amount and how many months are left prior to your event.

2. Quick /Short Notice Bookings: Bookings that take place 30 days or less prior to the event. Quick /Short notice bookings are non-refundable at the time of booking should you cancel after booking. Customer responsibility:

3.1 You are responsible the services outlined in the invoice, the Client will pay Ree’sSoulfood and Catering. All final selections and revisions must be made within 30 days of the event. If modifications are made less than 30 days of the event, a service fee of 15% of what is added or removed will be issued on top of the additional expense or total invoice amount. No price reductions may occur if less than 30 days prior to the event.

3.2 Client may request additional service items request after the 30 day prior to event deadline, with the knowledge that these services may be a different price than quoted and will be added to the total cost agreed upon by this contract, and must be agreed to in writing, either as an addendum to this Agreement, or in a separate document in addition to section 3.1. Client is responsible for paying additional services/request ordered after the deadline (30 days prior to the event) and must be paid in full upon the time of ordering/ adding items or making changes.

3.3 If any items or property of Ree’sSoulfood and Catering are damaged, broken, or stolen, you agree that you must pay the full retail value of these items.

3.5 If the event/ catering is not paid prior to 30 days of the event, the event may be cancelled with no money being credited, nor services being transferable. Total amount/ invoice owed must be received 30 days before the event. No price nor guest reductions will be issued.

3.6 We understand life happens and you may need to cancel or change your event date. Events taking place less than 30 days of cancellation time or Quick/ Short notice bookings are not eligible for refunds. GUEST MAY TRANSFER CATERING/EVENTS UP TO ONE TIME AT NO CHARGE IF GIVEN A 15 DAY NOTICE. TRANSFERS MUST BE REDEMED WITHIN ONE YEAR OF THE ORIGINAL EVENT DATE. AFTER THE ONE TIME FREE TRANSFER, NO MONIES WILL BE ISSUED, NO CREDITS OR DEPOSITS WILL BE REIMBURSED AND THE SERVICES WILL NOT BE PERFORMED. THE CLIENT WOULD HAVE TO RE-BOOK ALL SERVICES AND PAY.

3.7 A payment must be paid monthly for ALL Weddings, Special Events and ANY LARGE Events. If a payment is missed a late fee of $25 a month will be applied to your balance. Monthly payments are due on the first of the month. If the entire balance is not paid 30 days prior to the event, Ree’sSoulfood and Catering will not perform service and no money will be returned to the client.

3.8 If a natural disaster such as hurricane, tornado, worldwide virus, worldwide/ State quarantine, worldwide epidemic, pandemic, avalanche or tsunami occur you will be covered under section 3.6. NO MONIES NOR CREDIT will be issued however a one-time free transfer of rendered services will be available. If you choose to not have the event and not transfer the rendered services, no refunds will be issued.
3.9 The guest count given at the time of booking any catering/event may not be reduced once the deposit is paid. The count may always increase but may not be reduced after the deposit has been paid due to supply and demand as well as items being ordered . We recommend always booking at your lowest number and then increasing as you see fit. No reductions nor credits will be permitted for any reason.

4. Guests
4.1 Client agrees to provide Reessoulfood with the total number of guests no later than 30 days before Event. Client agrees to break down the guest list into adults and children, and include any food allergies or special dietary requests, if applicable. Guest count must be set and not changed 30 days before event. The final guest count given must be paid for. (Ex: Final count 50 guest, but only 45 attend; you are still responsible for payment for all 50 guests. If you would like to add to your guest count, please let Reessoulfood know. Guest being added after the 30 day mark will receive an addition $10 charge per guest that will be added on top of the original guest fee.

4.2 If you ORDER LESS FOOD than your guest count, you understand that Reessoulfood is not responsible for providing enough food for your event. Please make sure to read all your information in your contract. No extra meals will be prepared.

5. Catering Menu (Food and Beverage)
5.1 Reessoulfood is not responsible for any guest allergic reactions, sickness due to fruit allergies, spice allergies, shellfish/ seafood allergies, peanut allergies, Dairy allergies or any other food related illnesses. Food may come in contact with any of the following listed above. If you have a guest with allergies, please let us know upon booking. By signing the contract you are stating that you understand Reessoulfood is not liable for any food or beverage related sicknesses, and therefore you are unable to pursue any legal actions against Reessoulfood for any reason. You are also acknowledging that you will make us aware of any allergies your guest may have so that special preparations may be taken to ensure the safety of the guest.

5.2 An 18% gratuity will be applied to all invoices where Reessoulfood has service staff for the client. This will automatically be applied to your invoice

6. Liability
6.1 Should a car accident, fatality or natural disaster present and we are unable to deliver your order or service the items listed in your invoice, Reessoulfood and Catering will do everything we can to work with the client to come up with a fair resolution for both parties since the issue is out if our hands.

6.2 Should a catering item become damaged and inedible in transport due to a car accident or other causes out of our control, we will find the fastest solution where we are to resolve the issue. (EX: Car accident and all the Chicken is on the floor, we will call a local restaurant or establishment and get more to fulfil your order.) Please note modifications may be made as it may not be the same item you ordered due to the situation, however we will do our best to resolve the situation.

6.3 Delivery times are established with every order however emergencies can happen so we ask that clients always let us know the earliest time we can arrive for an event to prevent issues.

7. Arbitration
Should either party fail to provide or breach this Agreement in any way; the offending party will be liable for any damages/charges.

8. Jurisdiction
This Agreement falls under the jurisdiction of the state of North Carolina, and is therefore subject to all of North Carolina, laws and regulations. By signing below you are stating you have read, understand and are agreeing to all terms outlined in the contract as well as your final invoice. You also understand this is a legal binding contract and breach may result in legal actions. Payments:

Cash

PayPal: reessoulfoodandcatering

Cash App: $Reessoulfood

Zelle: (252) 268-5080

Please have your phone number or email ready to give at the time of booking to get invoice for your order.

Address

Lagrange Road, La Grange
Saulston, NC
28551

Opening Hours

Monday 8am - 5pm
Tuesday 8am - 5pm
Wednesday 8am - 3pm
Thursday 8am - 5pm
Friday 8am - 3pm
Saturday 9am - 2pm

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