07/29/2022
We are expanding our team! Located in the heart of Downtown Troy, we specialize in weddings, special events, and meetings.
Franklin Plaza Ballroom is currently seeking exceptional candidates to join our team, catering for the capital district for the past 40+ years. We strive to uphold a positive and professional work environment for all.
We are searching for the following individuals/skills:
-Availability to work Friday, Saturdays & Sundays (Some weekday Work)
-Security Background
-Friendly
-Energetic
-Highly-motivated individuals who will thrive in a fast-paced environment
-Team-oriented
-Great Communication Skills
-Understands Hospitality (Good Customer Service)
-Enjoys People
-Professional
-Positive
Doorman Duties and Responsibilities
The responsibilities of doormen vary depending on their industry and specific employer, but based on job listings, doormen have the following core duties:
Greet and Assist People
Since doormen usually stand near the entrance, they have a significant influence on people’s first impressions of the building or company. It’s crucial for them to have a pleasant and courteous attitude. Doormen also greet guests or customers and provide assistance by opening doors, carrying bags, hailing rides, and directing people to the front desk.
Respond to Inquiries
For quick inquiries regarding directions or building facilities, people typically talk to doormen, who must be knowledgeable about all the features of the building as well as restaurants, shops, tourist attractions, and other important places in the vicinity. They may also hear about complaints or concerns, which they relay to co-workers from the appropriate department.
Monitor Safety
Doormen must stay alert during their entire shift in order to screen for security. As the first point of contact with people entering the building, they look out for suspicious activity and may check for identification or ask visitors to log in. In addition, they constantly inspect the building for safety, patrolling all areas, reporting damages, and reviewing surveillance.
Accept Packages
It’s a doorman’s job to receive mail and packages from courier services and hold these in safe storage until picked up by the intended recipient. To maximize clarity, they keep a record of deliveries and inform the recipients right after arrival.
Perform Administrative Tasks
Doormen perform other administrative tasks as requested by supervisors, such as coordinating materials for events and confirming building or guest information from databases. This role sometimes involves basic building maintenance, from clearing sidewalks during winter to cleaning the lobby.
Other Positions Available:
-Banquet Servers (experience recommended, but not required)
-Kitchen (Garde Manger)
-Dishwashers and Kitchen Helpers
-Door Person/Greeter
-Banquet Managers
-Bartenders