11/23/2022
FRUIT EXPERT & DESIGNER
WHO WE ARE AND WHAT WE DO
Edible® makes the world a sweeter place by delivering quality products and exceptional customer service. Our teams help customers select the perfect gift for any occasion, create beautiful and delicious treats, and hand-deliver tasty surprises – and oh boy, do we enjoy seeing the fruit of our labor!
Edible® is all about creating and delivering exactly what we need more of in our day-to-day lives: sweetness! From chocolate-dipped strawberries to decadent cheesecakes (and who can forget our signature fruit bouquets?), we offer a variety of scrumptious treats and gifts for celebrating birthdays, holidays, and all the sweet moments in between. All our employees play a key role in helping the brand thrive.
WHO WE’RE LOOKING FOR
We’re all hands-on-deck at Edible®, so Fruit Experts & Designers are great multi-taskers, natural team players, and enjoy customer interactions. The rest can be taught! Fruit Expert & Designers learn everything it takes to turn fruit into art. No matter the position, Edible® employees are customer service-minded, team players, and proud of what they do.
FRUIT EXPERT & DESIGNER JOB DESCRIPTION
The Fruit Expert® & Designer is responsible for creating our sweet, sweet products. That means dipping, cutting, and arranging delicious treats (while following the proper operational procedures, of course). Fruit Expert & Designers also ensure Edible® service standards are met and surpassed by providing customers with an experience that WOWs.
JOB FUNCTIONS & RESPONSIBILITIES
• Build arrangements according to brand standards
• Prepare a variety of arrangements according to customers’ orders or supervisors’ instructions, following approved procedures and proper portion sizes
• Wash, peel, and/or cut various fruit to prepare for arranging
• Clean work areas, equipment, utensils, and dishes and perform other cleaning tasks in accordance with the cleaning standards and work as a team player
• Remove trash and clean kitchen waste containers
• Follow proper food sanitation and handling procedures
• Demonstrate a strong understanding of product knowledge & quality standards
• Welcome & connect with every customer to provide excellent customer service
• Discover customer needs and appropriately suggest products with every customer to enhance the customer experience
• Use effective sales approaches and display strong knowledge of product line
• Effectively convert customer inquiries into sales
• Build long-term relationships and build the trust and loyalty of customers
• Respond to customer needs
• Manage difficult customer situations in a calm and professional manner
• Take responsibility to learn all aspects of the position
JOB REQUIREMENTS
• High School Diploma or equivalent preferred
• Excellent customer service and communication skills
• Positive attitude
• Enjoys working within a team
• Enjoys working in a fast-paced environment
• Drive and determination
• Enjoy working with a team
• Computer skills including Microsoft software and register skills
• Ability to lift, carry and/or push objects weighing up to 50 pounds
• Ability to stand, bend, reach, and scoop throughout assigned shift
• Willing to obtain Food Handlers Certificate within 30 days of employment
• Expand availability to include peak fulfillment periods
WHY JOIN EDIBLE® (A.K.A. THE SWEETEST TEAM EVER)?
• Be the person everyone wants to see
• Fun and professional working environment
• Sweeten your schedule. No early mornings and no late-night shifts.
• Make celebrations possible for all the customers you serve
We are proud to be an EEO/AA employer. Applicants for employment are considered without regard to race, creed, color, religion, s*x, s*xual orientation, marital status, national origin, age, and disability, status as a veteran, Vietnam Era Veteran, or being a member of the Reserves or National Guard.