22/12/2023
Part 4 of 4
Between all the long hours of training, teaching and cooking through all its camps came the reason why it’s all here, the incredible place and country of Zimbabwe that boasts and has so much to offer.
Being lucky enough to be brought up in a home of hospitality and tourism as a young lad, traveling to camps, hotels and lodges with my parents long before my training,
I have great memories of busy tourism in Zimbabwe and of high standards and service, it always intrigued me and I loved the dynamics of how an establishment ran and the way it made me feel from a whole experience,
from arrival to departure, the service, the food, the smiles of staff, the effort put into delivering an experience for people,
(clients, guests) they would probably never see again and it was something I always wanted to be apart of and deliver.
BVC and the operations team and staff there, really refreshed this feeling for me, the efforts and time put in to wanting to enhance every client experience and deliver the best possible experience, made it very easy to put the extra mile and effort,
their love and ambitions for their staff to grow with them, to me is the foundation of success.
My personal goal,,since bringing my trade and skills back home to Zimbabwe was to improve the standards of food and service in any way shape or form,,,to the industry and place that lit that fire for me and to be able to do it through the training of others and passing on the knowledge and experience Iv gained, is probably the most rewarding part of my career so far.
The BVC is definitely on a path to push up the standards and deliver the full experience.
always taught that, to talk of 5 star,,,,you only talk of it as, being delivered as a whole, delivered in all departments from start to end.
to get everything right in all departments, all the time, takes a strong bunch of team players with some serious input, time, effort, dedication and maintenance.
I am very excited to be on that path with BVC and hope to see it progress into further development all round.
With a whole bunch of friends made along the way,,😊😊😊