EStomi Technologies Pvt Ltd

Name: EStomi Technologies Pvt Ltd
Address: ITPL Road, Bangalore, 560037, IN
Telephone: 9740922224
Price range: $$$
Rating: 5

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EStomi Technologies Pvt Ltd

eStomi Technologies Pvt Ltd is a rebranded version of O.P.S, one of the fastest growing IT Consultanc
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Pronounced as "ee-Sto-my", it is formed with a zest to contribute to its customers' business lifecycles significantly. eStomi is India's first OTRS Certified System Integration Partner. Some of its esteemed customers with who it has worked are AOL, Piramal, Wipro, Tech Mahindra, Infinite Solutions, KBSL, Lore Software Solutions etc. It has a track record for none of its consultants getting rejecte

d by customers. It intends to create a niche and differentiated consultancy organization that is sought after and most preferred vendor for its customers.

23/05/2023

“How do you differentiate between customer experience and user experience? Customer experience (CX) is an umbrella concept, in which the integral customer experience is captured. CX refers to (every component of) the delivery, support, marketing, costs, p…https://t.co/NFnRfqgmU6”

22/05/2023

“What are the two most important assurance aspects of QOS (Quality of Service)? USM recognizes two important mechanisms by which the organization can gain control and assure its service proposition: separation of duties, and standardization. The assuranc…https://t.co/E5awgeVIju”

21/05/2023

“Culture is what you tolerate. eStomi Technologies tussom https://t.co/9VIlg9bEh3”

20/05/2023

“There is a difference between governance and management: governance creates the environment in which others can effectively manage tasks. eStomi Technologies tussom https://t.co/zaTnRVomGw”

19/05/2023

“How can you translate a service proposition into a list of supported facilities? Every service provider has an idea of the services that can be provided. The same applies to every customer/user. It is therefore of great importance that both images align…https://t.co/2xV1W4Ltx0”

18/05/2023

“How can you have the most simplified definition of "method"? A method is a fixed, well-thought-out course of action, based on principles, to achieve a certain goal. A method is not specified in terms of the local technology used, or the local organizatio…https://t.co/IJgDOYN2sM”

17/05/2023

“What makes USM special? The USM method offers a simple, standardized, and quickly learnable approach for service organizations, based on clear service management principles. This book describes the principles and building blocks on which the USM method i…https://t.co/Rr9P7DvtOw”

16/05/2023

“What does USM deliver? With USM, the organization gains control of its routines and its services, creating order and peace, and room for the exploitation of the creative potential of its employees. With USM, the service organization can: improve the agr…https://t.co/xBI0h5yKMl”

15/05/2023

“To achieve service excellence and turn that into customer excellence, an easy-to-learn, inexpensive, and universal method of managing services should be available to all actors in those supply chains and supply networks. The Unified Service Management (US…https://t.co/6G7mXIZ0Pv”

14/05/2023

“The main difference between responsibility and accountability is that responsibility can be shared, while accountability cannot. Being accountable not only means being responsible for something but also ultimately being answerable for your actions. eStom…https://t.co/meYVjsER6h”

13/05/2023

“Sometimes you need to walk and chew gum. eStomi Technologies tussom https://t.co/s8IBmm2cVO”

12/05/2023

“What is your understanding of Risk Management? The purpose of RIM (Risk Management) is to improve the performance of the service organization by preventing effects that are detrimental to the agreed service, and promoting structural improvements therein.…https://t.co/Krc6a3MN2V”

12/05/2023

“Now, this is something I think AI can be leveraged for positive transformation, instead of applying to any TDH problems. https://t.co/XSiGJhge5n”

11/05/2023

“What functions can trigger Service Requests? The purpose of OPS (Operations Management) is to carry out all operational actions for the agreed service and to monitor the performance of the service infrastructure in a planned manner. In the production env…https://t.co/cHSpv7mUvo”

10/05/2023

“Do you know that an incident may need an activity in Operations OR a Change, before it is resolved? The purpose of Incident Management (INC) is to restore the service in accordance with the agreements made with the customer. Incident Management’s purpos…https://t.co/Uk0bu46BD0”

09/05/2023

“Do you know the touch-points from which Change Management can be triggered? The purpose of CHM is to make controlled changes to the service infrastructure and to the agreed-upon services. Change management (CHM) is the most central process in the USM pr…https://t.co/HmicR1eP5O”

08/05/2023

“What is your understanding about Contract Management? The purpose of CTM (Contract Management) is to manage and deploy service agreements with customers and with internal and external contractors. CTM is often referred to by various terms: relationship…https://t.co/Fob6EbSWXm”

07/05/2023

“When I ask worst case scenario, what I mean is, "Give me the best case scenario and be sure to make it happen." This is from Željko Ivanek, one of my favorite characters and actors, in the Madam Secretary web series on Amazon Prime. tussom eStomi Techno…https://t.co/sqRxGET09E”

Address

ITPL Road
Bangalore
560037

Telephone

9740922224

Website

http://www.eStomi.com/

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