The Pavilion at Star Lake

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Burgettstown, PA
The Pavilion at Star Lake

665 Route 18, Burgettstown, PA 15021

09/02/2024

09/01/2024

Last one, best one 🤘 🎶 🎉

September is here, which means you only have a few more chances to rock out with us this summer! Don't miss it!

🎟️ https://livemu.sc/3Xgwji6

08/31/2024

⭐TUESDAY 9/3 – Rob Zombie & Alice Cooper: Freaks On Parade Tour w/ Ministry and Filter

🎟️ Tickets available: https://livemu.sc/47bXs99
⭐Upgrades available: https://livemu.sc/3Z07Mz7

📲 Text us! Text FREAKS24 to 724-442-5777 and we'll send show updates to your phone

🍔 Need a bite to eat? Come hungry! We've got you covered with celebrity chef collabs & more!

💦 Refill your bottles and cups for free at the YETI water refill stations available in our plazas. Join YETI and Live Nation’s efforts to reduce waste and stay hydrated.

👉 Got questions? Your complete guide to visiting our venue is here, including our bag policy, permitted items, cashless payment info, & more: https://livemu.sc/4e1EmVw

08/30/2024

Pittsburgh ... we're ready to party with Pitbull, are you?! 😎 🎉 🔥

The Party After Dark Tour with special guest T-Pain is just weeks away, and we still have a limited number of tickets left! Don't miss it!

📆 September 18th
🎟️ https://livemu.sc/4g5t2tc

08/30/2024

Great nights start with great company and end with smart choices. Choose a designated driver through the UPMC Health Plan Designated Driver Program and ensure everyone gets home safely.

Let's make the right choice together! 🚗

665 Route 18, Burgettstown, PA 15021

08/27/2024

Summer is heating up, and so is our concert lineup. 🔥 Be sure to snag tickets to see your favorite artist at The Pavilion at Star Lake.

When you’re here, keep an eye out for delicious cocktails (or mocktails) made with Owen's Mixers, our Official Cocktail Mixer.

Must be over 21 to consume alcohol.

08/26/2024

Rocking out to an unforgettable season at Star Lake with a little extra luck from the Pennsylvania Lottery ! *sponsored

Thanks for joining us in celebrating big wins and even bigger memories! 🎉🎶

08/26/2024

⭐ THURSDAY 8/29 – Cage The Elephant – Neon Pill Tour w/ Young The Giant, Bakar, and Willow Avalon

🎟️ Tickets available: https://livemu.sc/4e1mryn
⭐Upgrades available: https://livemu.sc/4e1mslV

📲 Text us! Text CAGE24 to 724-442-5777 and we'll send show updates to your phone

🍔 Need a bite to eat? Come hungry! We've got you covered with celebrity chef collabs & more!

💦 Refill your bottles and cups for free at the YETI water refill stations available in our plazas. Join YETI and Live Nation’s efforts to reduce waste and stay hydrated.

👉 Got questions? Your complete guide to visiting our venue is here, including our bag policy, permitted items, cashless payment info, & more: https://livemu.sc/3AFVwcS

08/18/2024

⭐TUESDAY 8/20 – The Doobie Brothers w/ Steve Winwood

🎟️ Tickets available: https://livemu.sc/3X6eSRi
⭐Upgrades available: https://livemu.sc/4dNghSd

📲 Text us! Text DOOBIE24 to 724-442-5777 and we'll send show updates to your phone

🍔 Need a bite to eat? Come hungry! We've got you covered with celebrity chef collabs & more!

💦 Refill your bottles and cups for free at the YETI water refill stations available in our plazas. Join YETI and Live Nation’s efforts to reduce waste and stay hydrated.

👉 Got questions? Your complete guide to visiting our venue is here, including our bag policy, permitted items, cashless payment info, & more: https://livemu.sc/3X7MPRl

08/17/2024

GOOD NEWS! Gates are now open for Tedeschi Trucks! Please begin to make your way to our gates at this time.

Thank you for your patience! Hopefully this will be last you hear from us about weather tonight, but please monitor our socials for any future updates 👍

08/17/2024

6:10PM UPDATE: Hope you're staying dry! Radar shows that storms, lightning, and rain are still moving into our area. We are continuing to delay doors for tonight's show. Please continue to take shelter and remain in your cars.

We'll continue watching the weather and keep you posted on any developments. We'll be back with another update from us in approximately 30 minutes. We're hopeful to get yinz into the venue soon. Thanks for bearing with us!

Stay tuned to socials and/or text TTB24 to (724) 442-5777 for updates

08/17/2024

5:40PM UPDATE: Okay Tedeschi Trucks Fans ... here's what's happening. Storms are unfortunately continuing to move into our area. Due to the lightning and heavy storms, we are delaying doors for tonight's show. Please take shelter and remain in your cars and wait for further instructions!

We'll continue watching the weather and keep you posted on any developments. Expect to get another update from us in approximately 30 minutes as we keep an eye on these storms. We appreciate your patience!

Stay tuned to socials and/or text TTB24 to (724) 442-5777 for updates

08/17/2024

Need plans on Tuesday? We got you covered! 👏 The first 50 people to RSVP at the link below will be on the list to see The Doobie Brothers at Star Lake on Tuesday, August 20th!

Must be 18yrs or older to enter. Ends Monday at 8am EST. Reserve your spot now!
⏩ https://livemu.sc/3SUWSGZ

08/17/2024

Hey Tedeschi Trucks Fans 👋 We are currently monitoring weather (possible rain showers/storms) in the area that may impact tonight's show. We are keeping a close eye on the radar and will be sure to update everyone with information as we get it.

Please keep an eye out on our social channels and/or text TTB24 to 724-442-5777 for the latest updates.

Parking lots are still scheduled to open on time so grab your ponchos, pack your standard size 3' diameter umbrella (no large golf umbrellas please), and we'll see yinz soon!

08/16/2024

⭐SATURDAY 8/17 – Tedeschi Trucks Band: Deuces Wild Tour w/ Margo Price (Pavilion Only)

🎟️ Tickets available: https://livemu.sc/4fHogCd
⭐Upgrades available: https://livemu.sc/4dPBKdn

📲 Text us! Text TTB24 to 724-442-5777 and we'll send show updates to your phone

🍔 Need a bite to eat? Come hungry! We've got you covered with celebrity chef collabs & more!

💦 Refill your bottles and cups for free at the YETI water refill stations available in our plazas. Join YETI and Live Nation’s efforts to reduce waste and stay hydrated.

👉 Got questions? Your complete guide to visiting our venue is here, including our bag policy, permitted items, cashless payment info, & more: https://livemu.sc/3WM0Enf

08/16/2024

Hey Kidz Bop Fans 👋 We are currently monitoring weather (possible rain showers/storms) in the area that may impact tonight's show. We are keeping a close eye on the radar and will be sure to update everyone with information as we get it.

Please keep an eye out on our social channels and/or text KIDZBOP24 to 724-442-5777 for the latest updates.

Grab your ponchos, pack your standard size 3' diameter umbrella (no large golf umbrellas please), and we'll see yinz soon!

08/15/2024

⭐ FRIDAY 8/16 – KIDZ BOP LIVE 2024 (Pavilion Only)

🎟️ Tickets available: https://livemu.sc/3MdXS57
⭐Upgrades available: https://livemu.sc/3M62oTd

📲 Text us! Text KIDZBOP24 to 724-442-5777 and we'll send show updates to your phone

🍔 Need a bite to eat? Come hungry! We've got you covered with celebrity chef collabs & more!

💦 Refill your bottles and cups for free at the YETI water refill stations available in our plazas. Join YETI and Live Nation’s efforts to reduce waste and stay hydrated.

👉 Got questions? Your complete guide to visiting our venue is here, including our bag policy, permitted items, cashless payment info, & more: https://livemu.sc/3AmQTV8

08/14/2024

Jam out with us this weekend! 🎶 The first 50 people to RSVP at the link below will be on the list to see Tedeschi Trucks Band with Margo Price on Saturday, August 17th!

Must be 18yrs or older. Ends Friday at 8am EST. Reserve your spot now!
⏩ https://livemu.sc/3M4Urhi

08/12/2024

⭐WEDNESDAY 8/14 – Imagine Dragons: LOOM World Tour w/ Jacob Banks

🎟️ Tickets available: https://livemu.sc/3WL4soQ
⭐Upgrades available: https://livemu.sc/4ctGRi1

📲 Text us! Text IMAGINE24 to 724-442-5777 and we'll send show updates to your phone

🍔 Need a bite to eat? Come hungry! We've got you covered with celebrity chef collabs & more!

💦 Refill your bottles and cups for free at the YETI water refill stations available in our plazas. Join YETI and Live Nation’s efforts to reduce waste and stay hydrated.

👉 Got questions? Your complete guide to visiting our venue is here, including our bag policy, permitted items, cashless payment info, & more: https://livemu.sc/3WAO9La

08/10/2024

ATTENTION ‼️ We are expecting a SOLD OUT crowd for Jason Aldean tonight with heavy concert traffic. To make sure you get in to see the show on time, please follow the below procedures.

🚨 Arrive Early – To ensure that you see the entire show, please arrive early. Please do not wait until show time as you will risk missing part of the concert.
Early Parking: 1:30-3:15PM
Pre-Doors Party: 1:30PM
Parking Lots Open: 3:30PM
Gates Open: 6:00PM
Show Begins: 7:30PM

🚗 Carpooling/Ride Share is encouraged where possible!
📍Alternative Routes (using the Bavington exit off of RT 22) include following Stuebenville Pike and turning left on Bavington Road towards RT 18 or stay straight on Stuebenville Pike (approx. 15 miles) to turn left onto RT 18 (Ticket purchasers can find alternative route information in their pre-show email)

📲 Text us! Text ALDEAN24 to 724-442-5777 & we'll send show updates to your phone

✅ Please have your mobile tickets downloaded to your phone before arriving to the gates

🎶 Avoid the hassle and arrive early for fun pre-show activities, exclusive for all show ticket purchasers! Our pre-doors party (outside the venue, near West Gate) includes food trucks, merch access, games, and more!

📝 Venue info/FAQ: https://livemu.sc/3VLC7xZ
➡️ Come early, beat the crowd, grab a bite to eat and a drink, and don’t miss any of the show!

08/09/2024

Join us on Saturday, August 17th for an intimate night of live music! 🎶 🎹 👏

Tedeschi Trucks Band with special guest Margo Price at Star Lake! Hope to see you there!

🎟️ Great seats still available: https://livemu.sc/3YDY7y4

08/08/2024

⭐️ SATURDAY 8/10 – Jason Aldean: Highway Desperado Tour w/ Lauren Alaina, Chase Matthew, Austin Snell, and Dee Jay Silver (SOLD OUT)

⬆️ Upgrades available: https://livemu.sc/3WGUOn0

🚗 We’re expecting heavy concert traffic, so please arrive early! We encourage carpooling & ride-share services, where possible, to cut down on delays and speed up entry into the venue.

📲 Text us! Text ALDEAN24 to 724-442-5777 and we'll send show updates to your phone

🍔 Need a bite to eat? Come hungry! We've got you covered with celebrity chef collabs & more!

🎶 Avoid the hassle and arrive early for fun preshow activities, exclusive for all show ticket purchasers! Our pre-doors party (outside the venue, near West Gate) includes food trucks, merch access, games, and more!

👉 Got questions? Your complete guide to visiting our venue is here, including our bag policy, permitted items, cashless payment info, & more: https://livemu.sc/46CuLC8

08/05/2024

⭐ WEDNESDAY 8/7 – Slipknot: "Here Comes The Pain" 25th Anniversary Tour w/ Knocked Loose and Orbit Culture

🎟️ Great seats just opened: https://livemu.sc/3Yxyxuj
⬆️ Upgrades available: https://livemu.sc/4dnfDL4

📲 Text us! Text SLIPKNOT24 to 724-442-5777 and we'll send show updates to your phone

🍔 Need a bite to eat? Come hungry! We've got you covered with celebrity chef collabs & more!

🎧 Ready to rock? Fans are encouraged to bring their own ear protection for this show

🤘 We welcome the creative nature of our artists and their fans. Masks will be allowed for this show, but please be aware that masks must be removed when entering the venue and will be subject to search. Removal will also be required at venue bars to confirm ID with purchase of alcohol

🎶 Avoid the hassle and arrive early for fun preshow activities, exclusive for all show ticket purchasers! Our pre-doors party (outside the venue, near West Gate) includes food trucks, merch access, games, and more!

👉 Got questions? Your complete guide to visiting our venue is here, including our bag policy, permitted items, cashless payment info, & more: https://livemu.sc/3YxyxKP

08/05/2024

Cage The Elephant is officially on the road and ready for the Neon Pill Tour! 🤘 🎸

It's not too late to grab your tickets!

📆 August 29th at Star Lake
🎟️ https://livemu.sc/4ds8Qj5

Address

665 Route 18
Burgettstown, PA
15021

Website

https://www.pavilionstarlake.com/

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Videos

Pitbull

Pittsburgh ... we're ready to party with Pitbull, are you?! 😎 🎉 🔥 The Party After Dark Tour with special guest T-Pain is just weeks away, and we still have a limited number of tickets left! Don't miss it! 📆 September 18th 🎟️ https://livemu.sc/4g5t2tc

Owens Mixers

Summer is heating up, and so is our concert lineup. 🔥 Be sure to snag tickets to see your favorite artist at The Pavilion at Star Lake. When you’re here, keep an eye out for delicious cocktails (or mocktails) made with Owen's Mixers, our Official Cocktail Mixer. Must be over 21 to consume alcohol. #JustAddOwens #craftcocktails #americanmade #livemusic #concerts

Buying concert tickets 🤝🏻 making memories

Tedeschi Trucks Band

Join us on Saturday, August 17th for an intimate night of live music! 🎶 🎹 👏 Tedeschi Trucks Band with special guest Margo Price at Star Lake! Hope to see you there! 🎟️ Great seats still available: https://livemu.sc/3YDY7y4

Creed Trivia 🤝🏻 Yinzers

Cage The Elephant

Cage The Elephant is officially on the road and ready for the Neon Pill Tour! 🤘 🎸 It's not too late to grab your tickets! 📆 August 29th at Star Lake 🎟️ https://livemu.sc/4ds8Qj5

Singing your favorite song with 23,000 of your best friends >>>> 7.29.24 | SOLD OUT Hozier @ Star Lake

Sam Hunt: Locked Up Tour

Pittsburgh! It's almost time for the Locked Up Tour 🎶 🤠 Sam Hunt is bringing Russell Dickerson and George Birge to Star Lake this weekend, and it's guaranteed to be a good time. Don't miss it! 📆 Sat. July 20th 🎟️ Get tickets here: https://livemu.sc/3W2P9HD

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Our Story

Located in Burgettstown, PA just outside of Pittsburgh, we’re committed to bringing you the best summer concert experience!

Venue Details:

Address Physical Address- 665 Rt 18, Burgettstown, PA 15021

Alcohol S&T Bank Music Park offers a wide variety of alcoholic beverages for purchase during your time at the venue. You are not permitted to bring any alcoholic beverages into the venue. A valid and current Driver License or State ID card is required to purchase alcohol, guests will be required to show ID every time they purchase.

All Access Passes All Access passes or Backstage Passes are not available for purchase. Visit www.livenation.com to view any VIP packages that may involve a meet and greet or additional access. The venue box office does not sell any meet and greet, backstage or venue passes.

Animals- Service Service animals are permitted inside the venue during events. Only registered working animals are permitted.

ATMs We have multiple ATM's on site located near the Box-Office and Restrooms on the West Plaza

Automobile Assistance If any assistance is needed with your vehicle, please contact your normal Emergency Assistance provider. Emergency assistance vehicles are permitted on property to assist with lockouts, jumps or tows, but the guest will need to arrange for such services.

Bag Inspections All bags are subject to search upon entry. Guests have the right to refuse a bag search and the venue has the right to refuse entry. If you have any items that are not allowed into the venue, please return them to your vehicle.

Banners and Signs Signs larger than 8.5 X 11 in are not permitted into the venue. This size is a standard sheet of paper. We do not allow in banners or signs that are larger than this due to the potential to block other guests view of the performance. All signs must be appropriate in nature and not be a distraction to the artist.

Bicycle Parking Bike racks are located West Entrance Gate . All bikes must be removed by the end of the event. S&T Bank Music Park is not responsible for lost or stolen bicycles.

Box Office The box office is located by the WEST Gate and will not be open for the season. All tickets can be purchased via www.livenation.com or over the phone through Ticketmaster. Day of Show Box Office Hours are: 2 hours prior to show time

Bus Parking Busses are considered an oversized vehicle and will be parked at a designated location. Please see parking lot attendant upon entering for assistance.

Camera Policy SUBJECT TO CHANGE- The standard venue policy allows camera phones, disposable cameras, and small digital cameras. Any camera that has a detachable lens will be considered professional and not allowed in. If the camera lens zooms out of the camera more than 1 in, it will be considered a professional camera and will not be allowed in. Some artists do not permit cameras so please check back for the show you will be attending to ensure that we will be allowing cameras in.

Camping The venue does not allow camping or overnight parking of any kind.

Cancelation Policy Cancelations will only occur in the event of severe weather, artist cancelation, or an act of God. In the event of a cancelation, local media will be notified and any information about a potential reschedule will be made available. Refunds will be available at the point of purchase.

Cell Phones Generally cell phones are permitted in the venue. On occasions, comedy shows in particular, cell phones usage may not be allowed due to artist requests.

Children All of our events are all ages. All guests are required to have a ticket, regardless of age.

Conceal and Carry S&T Bank Music Park does not allow weapons on our property. Guests should follow all applicable laws regarding securing a weapon in a vehicle if they have it on them when they arrive. The venue will not secure weapons and will take no responsibility for any weapons left in vehicles.

Concessions S&T Bank Music Park offers a wide variety of concession options through the venue. This includes cheeseburgers, hot dogs, nachos, pretzels, candy, popcorn, fountain soda (Pepsi Products), water, and Red Bull. Concessions are located throughout the venue

Contact Information Venue Phone number – 724-947-7400 Venue Address- 665 Rt 18, Burgettstown, PA 15021

Credit/ Debit Cards All main concession stands take Visa/ MasterCard / Discover and American Express. Smaller stands and portable concessions may be cash only. See ATMs for locations on site. All merchandise stands take all major credit cards.

Designated Driver Our concessionaire offers free fountain sodas to guests that commit to be the designated driver for their party. Please visit the designated driver booth located at guest services on the East and West entrance gates.

Drinking Water Guests are permitted to bring in One (1) factory sealed bottle of water up to 20 oz in size. This policy is subject to change based on artist requests or safety considerations. Aluminum bottles, refillable plastic water bottles are permitted. Camelbacks are not permitted.Water fountains are located near the restrooms.

Drop Offs Drop off areas are located at the main entrance to the parking lots. Please let the parking staff know that you are dropping someone off and they will direct you. Guests cannot remain in their vehicles during the event- they must drop off and return 45 minutes prior to the end of the show. If you are not back within 45 minutes of the end of the event- you will not be allowed to enter until the majority of cars have exited the parking lot. Local law enforcement will shut down all incoming traffic and only allow traffic out of the venue.

Emergency In the event of an emergency while on site S&T Music Park has trained paramedics to assist with any medical issues. First aid is located on the East plaza, but any staff member with a radio can dispatch First Aid to the location needed. Local law enforcement officers are also on site for every event and can assist if needed or requested. Venue management works closely with all appropriate emergency agencies and services to ensure that we are up to date on any dangerous weather or potential crowd related issues. In the event of a weather emergency, we will communicate with guests that are inside of the facility as well as guests on their way to the venue. Please follow our page for the latest developments on event days- https://www.facebook.com/STBANKMUSICPARK

Employment Opportunities The venue begins hiring for each season in early March. If you are interested in working for the venue please visit: http://www.livenationentertainment.com/careers/seasonal/

Entrance Gates There are a total of four entrance gates to the facility. East, West and South Gates are available for use regardless of the ticket type. There is 1 Fast Lane located at each entry gate. You must have your Fast Lane pass to utilize this gate. The VIP Club has a separate entry gate located by premium parking. All guests using this gate must be VIP clients and have the appropriate ticket.

Event Listing A complete listing of events can be found at https://www.livenation.com/venues/14423/s-t-bank-music-park

Fan Assistance If you need assistance while at an event, please visit our guest services areas located at the East and West entrances.

Fan Mail S&T Bank Music Park will do our best to get any fan mail sent to the venue to the appropriate parties. We cannot guarantee that any package or letter will be given to an artist. We recommend visiting the artist’s website and sending any items to their designated address. We are not responsible for returning anything that is sent to the venue for an artist.

Fast Lane For select events, guests can purchase Fast Lane passes via www.livenation.com for each event. The Fast Lane passes do not permit the guest to enter any earlier than the designated gate time, however it does have a shorter line. Fast Lane Gates are located at each entrance gate.

Gate Times Parking lots will generally open 2 hours prior to our scheduled gate time. Gate times vary, but are usually 60 minutes prior to show time. Please check the specific event page as these dates are subject to change. Please do not attempt to enter the venue any earlier than the designated times as you will be turned around and told to return when the parking lots open.

Group Ticket Sales S&T Bank Music Park does not offer group ticket sales. If you have a large party that will be attending the show, the only option would be to contact our Premium Seating Department at 724-733-8800. Premium Seating sells all VIP boxes, suites, and clubs at the venue that can accommodate larger parties than the standard ticket limit.

Guest Conduct Guests are expected to behave respectfully and in accordance with venue policy, state and local laws. Any guest that is acting in a manner that venue management deems unsafe can be subject to eviction. If a guest violates a state or local law, he or she will be subject to any tickets or punishment deemed necessary by local law enforcement.

Guests with Disabilities S&T Bank Music Park strives to ensure that all of our guests have a great time at our venue. If you need additional assistance while you are here, please make sure you let us know.

Ticketing- ADA tickets can be purchased online via www.livenation.com. You do not need to call the box office to place an order as all of our accessible tickets are available through www.livenation.com. Look for the 📷 logo on the Find Tickets page to view all available accessible seats. We do have accessible seating in every price range, but be advised it does occasionally sell out. We have very limited seating available for guests on the day of the event so please make sure you purchase accessible seating when you order tickets.

Day of Show Parking- Accessible Parking is located between the East and West gates Let the parking staff know that you need accessible parking and they will direct you to this lot. You do not need to have an accessible placard in order to park in this lot, but please be advised that parking is limited. If you do not absolutely need accessible parking, please park in the general lots.

Accessible Stations- if you have questions or need assistance we have a table staffed with customer service employees to help answer questions related to seating or other accommodations. These stations are located at the East and West entrance gates.

Unexpected Needs- if you have had an injury or illness that prevents you from using the original seat you purchased, we strongly recommend going through www.livenation.com to exchange all tickets for accessible seating. We will have a very limited number of seats available on the day of the show for such issues, but we cannot guarantee we will be able to seat you. Please remember that accessible seating permits for the guest with the accessible need and one companion.

Interpreter Requests- if you will need an interpreter for an event, please give us at least 2 weeks notice to secure. Guests that request an interpreter will need to pick up their tickets at will call. When the tickets are picked up we will introduce you to your interpreter for the evening and take you to your seats. There is no charge for interpreter services. Please call 724-947-7400 to arrange for an interpreter for your visit.

Accommodations- all venue bathrooms, concession stands, and merchandise stands are accessible.

Hearing Assistance Guests that require assisted listening devices can contact our venue office prior to the event to arrange for a device. Please give us at least 2 days notice. Guests that require interpreter service can call the venue and arrange this for any event. We need at least 2 weeks notice to secure an interpreter. We can be reached at 724-947-7400

Hotels There are hotels located in both Weirton, WV and Pittsburgh, PA

Items ALLOWED to be brought in to venue:

Average size bags/back packs

Cameras – nonprofessional only, no detachable lenses

Food – in a clear, 1-gallon ziplock bag

Lawn Chairs – low profile (seat no more than 9 inches off the ground) *subject to change per event, check the Day of Show tab

Water – up to 1 gallon in a factory sealed or empty bottle

Items NOT-ALLOWED to be brought in to venue include, but are not limited to:

Weapons of any kind

Alcohol

Illegal drugs/substances

Glass containers

Cans

Hard sided/large coolers,

Large or oversized bags/back packs, such as luggage, duffel bags, or industrial/camping-sized back packs

Laser pointers

Animals (except service animals)

Fireworks

Lawn Seating The lawn is always first come, first served. Guests may notice a row or seat number on their lawn ticket, but that is only used for tracking purposes. There are no assigned seats on the lawn.

Lawn Chair Rental Lawn chairs are available for rent for $5 per chair and must be turned in at the end of the event. Guests are able to bring their own lawn chairs, but they must be no higher than 9 in off the ground. No bag chairs, camping chairs, or folding chairs are permitted.

Lost or Stolen Tickets Please report any lost or stolen tickets to Ticketmaster as soon as you are aware they are missing or destroyed. If a ticket needs to be reprinted during the event, guests can visit the box office and have their ticket reprinted for a fee.

Lost and Found Items are collected and stored in our main admin office. Call 724-947-7400 to ask about lost and found items.

Medical Assistance First Aid is located on the East plaza. We have trained medical personnel that are able to assist with any issue you encounter. We have ambulances on site throughout the duration of the event that can transport guests if needed. If you have medication that you need stored in a refrigerator, please go to a guest service booth and our medical staff will assist you. If you have a condition that requires you to use a needle for medication while you are here, please do so in our medical office so the syringe can be properly disposed of.

Merchandise Merchandise will be available for all concerts at our Concert Gear booths located on the East and West plazas. For Festival shows- there will be merchandise located throughout the facility and sold by various vendors. All concert gear is property of the artist and the venue has no responsibility related to the craftsmanship or style of any merchandise. Please make sure you check that you have the correct size and there are no defects in the shirt before you walk away from the stand. The venue cannot assist with replacing or refunding any merchandise after the event has ended.

Motorcycle Parking Motorcycles can park in our designated location by the West Gate. There is no additional fee for motorcycle parking.

Overnight Parking There is no overnight parking permitted at the venue. Any unauthorized vehicles on site prior to an event or after an event will be towed at the owners expense.

Parking General lots will open 2 hours prior to gate time. VIP Parking is available for every event. The price will vary based on event. This can be purchased prior to the show via www.livenation.com or on site at the venue. VIP Parking is located on paved lot adjacent to the East gate. VIP Parking does not guarantee early exit out of the parking lot.

Police Assistance Local law enforcement are on site for every event and are responsible for directing all traffic into the venue. On duty law enforcement officers are the only individuals able to carry a weapon on our property. We do not allow conceal and carry weapons to be brought onto our property nor we will secure them.

Premium / VIP Seating If you are interested in purchasing a floor box, season seats, or club access for the season, please contact our PSS department at 724-733-8800. Neither the venue receptionists nor the box office can answer questions regarding pricing or availability for these boxes.

Recycling S&T Bank Music participates in a venue wide recycling program. You will find recycling bins located thoughout the venue. Please recycle where possible.

Restrooms Restrooms are located on the East and West plazas.

Scalping Tickets Scalping or reselling tickets is strictly prohibited on the property of the venue. Any guest caught selling tickets on property will be turned over to local law enforcement.

Security Procedures When coming through the gates, please plan on security using metal detectors and/or a physical pat down for our search procedures. All bags are subject to inspection. If you have a medical reason for not wanting to be searched via metal detectors, please visit our First Aid station and they will give you an alternative to our metal detectors. More information can be found here https://www.livenation.com/venueguidelines/

Re-Entry Re-Entry is not permitted at S&T Bank Music Park. Please ensure that everything you will need for the event is brought in with you. If you do leave at any point in the evening; you will not be allowed back in without a new ticket.

Security Venue security and law enforcement are located throughout the facility to ensure a safe and secure environment. All security personnel are wearing white shirts and can assist with any questions or concerns. Please do not hesitate to contact our on-site staff if any assistance is needed. Your safety and security are most important to us. The following details will outline our general venue’s guidelines: https://www.livenation.com/venueguidelines

Smoking Designated smoking areas are located within the venue. While we do not restrict smoking on the lawn, if guests around you are complaining, we will ask you to smoke in the plazas. We appreciate your cooperation.

Sponsorship / Hand Outs All sponsorship inquiries should be directed to our office- please call 412-505-8000 and ask to speak with someone in sponsorship. Any handouts or presence on site needs to be cleared with venue sponsorship. If you do not have permission to be on site you will be escorted off property.

Strollers Are not permitted because there is nowhere for them to be stored. The lawn has an incline that makes it unsafe for strollers to be on the lawn.

Taxis Please visit one of our guest service booths prior to departure for information.

Tailgating Tailgating is permitted in the parking lots of S&T Bank Music Park. One parking space per vehicle is permitted. Saving parking spaces is not permitted. No fire pits or open flames, glass bottles, portable generators or deep fryers. Drive aisles and fire lanes must be clear at all time. Guests on property must posses an event ticket.

Taping Some shows do allow audio recording so please contact us prior to the event you are attending to confirm if this will be allowed.

Traffic Traffic is controlled by local law enforcement and the venue. If there are any major traffic issues that will impact the start of the event, we will post this information on our social media pages. https://www.facebook.com/Stbankmusicpark

Umbrellas Are never permitted in the venue.

Upgrades Upgrades are available through our Experience App- visit www.lnexperience.com to download the program and see all of the upgrades and experiences we have available.

VIP Club The VIP Club is located on the East plaza of the venue. Guests must have a valid day of show wristband to gain access to the club.

VIP/Premium Parking The VIP lots are located (Insert Location Information). Guests must have a pass or be on the parking list to access these lots. Guests can enter through any road entrance and be directed to these lots.

Weather All shows will go on rain or shine. However, in the event of severe weather we will keep our fans notified via our social media pages. https://www.facebook.com/stbankmusicpark An event may be delayed, postponed, or canceled depending on the severity of the weather expected.

Will Call Will call tickets are available for pickup at the box office located (Insert Location Information). Please make sure that you have a photo ID matching the purchaser's name to pick up tickets. Any name changes need to go through Ticketmaster Customer Service- 800-653-8000. Guests are not permitted to put tickets in will call for other guests to pick up. You will need to arrange to meet your party at the facility to deliver tickets. If tickets or passes are being left for you, they will only be left at the box office. This includes meet and greet passes, backstage passes, press passes, and tickets from the tour or other promotional company. We do not get these tickets until the day of the event close to doors so please do not try to pick them up earlier. If your tickets/passes are not in will call, you will need to contact the person that left them for you to determine where they are. The box office cannot contact any member of the tour for you.

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