Lakewood Amphitheatre

Situated on 75 lush, wooded acres, the venue features 4,000 reserved seats under a pavilion roof, 3,000 reserved starlight seats and a gently sloping lawn with plenty of room for 12,000 fans to stretch out under the stars. This is an outdoor amphitheatre. All seats are subject to weather conditions. Lakewood Amphitheatre makes concert-going easy and fun. Located just 3.8 miles south of downtown At

lanta and 3.5 miles from Hartsfield Airport, Lakewood Amphitheatre is easily accessible either by MARTA or automobile. Address
Physical Address- 1932 Pryor Road, Atlanta GA 30315

Mailing Address- 2002 Lakewood Way, Atlanta GA 30315

Alcohol
Lakewood Amphitheatre offers a wide variety of alcoholic beverages for purchase during your time at the venue. You are not permitted to bring any alcoholic beverages into the venue. A valid and current Driver License or State ID card is required to purchase alcohol- guests will be required to show ID every time they purchase. All Access Passes
All Access passes or Backstage Passes are not available for purchase. Visit www.livenation.com to view any VIP packages that may involve a meet and greet or additional access. The venue box office does not sell any meet and greet, backstage or venue passes. Allianz Event Ticket Protector
Every year, more than 40 million people in the U.S. trust Allianz to protect their ticket purchases. It’s added peace of mind for you and added security for your investment. It’s protection so you don’t lose out if you have to miss out. Learn more about protecting your next experience at AllianzTicketProtection.com.Every year, more than 40 million people in the U.S. Learn more about protecting your next experience at AllianzTicketProtection.com. Animals- Service
Service animals are permitted inside the venue during events. Only registered working animals are permitted. Artist / Tour VIP Packages
Many Artist related VIP packages have VIP activations that happen on site and have specific parking and entrance information. These are separate from the venue's Live Nation Lounge and other premium programs. Please carefully read the details and follow directions closely from the artist / tour VIP team that are emailed in advance. ATMs
No ATMs on site. All point of sale locations accept credit / debit cards. Automobile Assistance
If any assistance is needed with your vehicle please contact your normal Emergency Assistance provider. Lakewood Amphitheatre does not have tow or lockout services on site. Emergency assistance vehicles are permitted on property to assist with lockouts, jumps or tows but the guest will need to arrange for such services. Bag Inspections
All bags are subject to search upon entry. Guest have the right to refuse a bag search and the venue has the right to refuse entry. If you have any items that are not allowed into the venue please return them to your vehicle. Maximum bag size is 12" H x 6" W x 12" L. Clear plastic, vinyl or PVC bags only. Please refer to bag policy. Banners and Signs
Signs larger than 8.5 X 11 in are not permitted into the venue. This size is a standard sheet of paper. We do not allow in banners or signs that are larger than this due to the potential to block other guests view of the performance. All signs must be appropriate in nature and not be a distraction to the artist. Box Office
The box office sponsored by Allianz at Lakewood Amphitheatre will be open on-day-of-show only. If you’d like to purchase tickets, please visit us at www.livenation.com. If you’re looking to obtain a refund for a show that was either canceled, postponed or rescheduled, please visit us at www.livenation.com/refund for more information. The box office only accepts Visa / Mastercard credit or debit cards and American Express. We look forward to seeing you at our next show at Lakewood Amphitheatre. Camera Policy
SUBJECT TO CHANGE- The standard venue policy allows camera phones, disposable cameras, and small digital cameras. Any camera that has a detachable lens will be considered professional and not allowed in. If the camera lens zooms out of the camera more than 1 inch, it will be considered a professional camera and will not be allowed in. Some artists do not permit cameras so please check back for the show you will be attending to ensure that we will be allowing cameras in. Camping
The venue does not allow camping or overnight parking of any kind. Cancellation Policy
Cancellations will only occur in the event of severe weather, artist cancelation, or an act of God. In the event of a cancelation local media will be notified and any information about a potential reschedule will be made available. Refunds will be available at the point of purchase. Cell Phones
Generally, cell phones are permitted in the venue. On occasions, comedy shows in particular, cell phones usage may not be allowed due to artist requests. Children
All of our events are all ages. Children 2 and under do not require a ticket, but must sit on a parent's lap. Conceal and Carry
Lakewood Amphitheatre does not allow weapons on our property. Guests should follow all applicable laws regarding securing a weapon in a vehicle if they have it on them when they arrive. The venue will not secure weapons and will take no responsibility for any weapons left in vehicles. Concessions
Lakewood Amphitheatre offers a wide variety of concession options through the venue. This includes cheeseburgers, hot dogs, chicken tenders, tacos, nachos, pretzels, candy, popcorn, fountain soda (Coca Cola Products), water and Red Bull. Concessions are located throughout the venue in both plazas & on either side of the lawn. Contact Information
Venue Phone number – 404-443-5000

Mailing Address: 2002 Lakewood Way, Atlanta GA 30315

Venue Address to Premier Lot / Admin: 1932 Pryor Road SE, Atlanta GA 30315

Venue Address to Day Of Show General Parking: 2002 Lakewood Way, Atlanta GA 30315

Credit / Debit Cards
The venue only accepts credit or debit Visa / MasterCard / Discover and American Express. Designated Driver
Our concessionaire offers free fountain sodas to guests that commit to be the designated driver for their party. Please visit guest services Presented by Allianz in the West Plaza. Drinking Water
Guests are permitted to bring in One (1) factory sealed bottle of water up to one liter in size. This policy is subject to change based on artist requests or safety considerations. Refillable plastic water bottles are permitted. Aluminum water bottles and camelbacks are not permitted. Water coolers are located at Guest Services Presented by Allianz in the West Plaza. Drop-Offs
Drop off areas are located in F Lot located in the EAST PARKING LOT ONLY. Use Gate 4 or 5 to access the East parking lots. Please let the parking staff know that you are dropping someone off and they will direct you. Guests cannot remain in their vehicles during the event- they must drop off and return 45 minutes prior to the end of the show. If you are not back within 45 minutes of the end of the event, you will not be allowed to enter until the majority of cars have exited the parking lot. Local law enforcement will shut down all incoming traffic and only allow traffic out of the venue. Emergency
In the event of an emergency while on site, Lakewood Amphitheatre has trained paramedics to assist with any medical issues. First aid is located in the West plaza, between the Frozen Drinks Bar & Concession stand, but any staff member with a radio can dispatch First Aid to the location needed. Local law enforcement officers are also on site for every event and can assist if needed or requested. Venue management works closely with all appropriate emergency agencies and services to ensure that we are up to date on any dangerous weather or potential crowd related issues. In the event of a weather emergency, we will communicate with guests that are inside of the facility as well as guests on their way to the venue. Employment Opportunities
The venue begins hiring for each season in early March. If you are interested in working for the venue please visit:

LiveNationLakewood.com

Entrance Gates
There are a total of two (2) entrance gates to the facility. Gates are available for use regardless of the ticket type. There are two (2) Fast Lane gates located closest to the box offices Sponsored by Allianz on either plaza. You must have your Fast Lane pass to utilize this gate. The Live Nation Lounge has a separate entry gate located on the lot side of the West Box Office Sponsored by Allianz, there is a VIP tent set up at the entrance for most shows for easy location. All guests using this gate must be VIP clients and have the appropriate ticket. Event Listing
A complete listing of events can be found at https://www.livenation.com/venue/KovZpZAEkeFA/lakewood-amphitheatre-events -details

Fan Assistance
If you need assistance while at an event please visit our guest services Presented by Allianz area located in the West plaza, near the entrance to the lawn. Fan Mail
Lakewood Ampitheatre will do our best to get any fan mail sent to the venue to the appropriate parties. We cannot guarantee that any package or letter will be given to an artist. We recommend visiting the artist’s website and sending any items to their designated address. We are not responsible for returning anything that is sent to the venue for an artist. Fast Lane
For select events guests can purchase Fast Lane passes via our website for each event. The Fast Lane passes do not permit the guest to enter any earlier than the designated gate time, however it often has a shorter line. Fast Lane Gates are located closest to the box office Sponsored by Allianz in either plaza. There are flags to mark the Fast Lane entrances. Gate Times
Parking lots will generally open 2.5 hours prior to the event time on the ticket. Gate times vary, but are usually 90 minutes prior to show time. Please check the specific event page as these dates are subject to change. Please do not attempt to enter the venue any earlier than the designated times as you will be turned around and told to return when the parking lots open. Group Ticket Sales
Lakewood Ampitheatre does not offer group ticket sales. If you have a large party that will be attending the show the only option would be to contact our Premium Seating Department at 404-443-5003/5002. Premium Seating sells all VIP boxes, suites, and clubs at the venue that can accommodate larger parties than the standard ticket limit. Guest Conduct
Guests are expected to behave respectfully and in accordance with venue policy, state and local laws. Any guest that is acting in a manner that venue management deems unsafe can be subject to eviction. If a guest violates a state or local law they will be subject to any tickets or punishment deemed necessary by local law enforcement. Guests with Disabilities
Lakewood Ampitheatre strives to ensure that all of our guests have a great time at our venue. If you need additional assistance while you are here please make sure you let us know. Ticketing- ADA tickets can be purchased online via www.livenation.com. You do not need to call the box office to place an order as all of our accessible tickets are available through www.livenation.com. Look for the handicap symbol on the Find Tickets page to view all available accessible seats. We do have accessible seating in every price range, but be advised it does occasionally sell out. We have very limited seating available for guests on the day of the event so please make sure you purchase accessible seating when you order tickets. There are ADA sections at the front of sections 201, 206, and 207 in row WC. There are also ADA accessible lawn tickets available for purchase on the Live Nation ticketing page. Day of Show Parking- Accessible Parking is located in an area close to the entrance gates in Lot B and Lot C. Let the parking staff know that you need accessible parking and they will direct you to this lot. Lot B is the Premier parking lot and there is a fee for the lot in general. Following local laws, you must have an accessible placard in order to park in the accessible areas of the parking lot. Please be advised that parking often fills quickly. If you do not absolutely need accessible parking- please park in the general lots. Accessible Stations- if you have questions or need assistance we have a table staffed with customer service employees to help answer questions related to seating or other accommodations. These stations are located in the West Plaza near the entrance to the lawn. Unexpected Needs- if you have had an injury or illness that prevents you from using the original seat you purchased we strongly recommend going through www.livenation.com to exchange all tickets for accessible. We will have a very limited number of seats available on the day of the show for such issues, but we cannot guarantee we will be able to seat you. Please remember that accessible seating permits for the guest with the accessible need and one companion. Interpreter Requests- if you will need an interpreter for an event please give us at least 2 weeks notice to secure. Guests that request an interpreter will need to pick up their tickets at will call. When the tickets are picked up we will introduce you to your interpreter for the evening and take you to your seats. There is no charge for interpreter services. Please call 404-443-5000 to arrange for an interpreter for your visit. Accommodations- all venue bathrooms, concession stands, and merchandise stands are accessible. Hearing Assistance
Guests that require assisted listening devices can contact our venue office prior to the event to arrange for a device. Please give us at least 2 days notice. Guests that require interpreter service can call the venue and arrange this for any event. We need at least 2 weeks notice to secure an interpreter. We can be reached at 404-443-5000. Items ALLOWED to be brought in to venue:
Clear plastic, vinyl or PVC tote bags no larger than 12" x 6" x 12" and/or small clutch bags (4.5"x6.5"). Water – up to 1 (one) liter in a factory sealed or empty bottle
Cameras – nonprofessional only, no detachable lenses
Lawn Chairs – low profile (seat no more than 9 inches off the ground)
Small blankets no larger than 4’ x 8’
Items NOT ALLOWED to be brought in to venue include, but are not limited to:
Weapons of any kind
Alcohol, Illegal drugs/substances
Bags that do not meet the clear bag policy description
Audio recording equipment
Outside Food (food for dietary health issues may be allowed in a 1 (one) gallon clear plastic bag)
Glass, Cans, Bottles, Metal water bottles
Coolers
Laser pointers
UAV (Drones)
Animals (except service animals)
Fireworks
Video Cameras, Ipads, Tablets
Selfie Sticks
No frisbees nor footballs
Umbrellas
Strollers
Bug Sprays and other Aerosol Cans
Lawn Chair Rental
Lawn chairs are available for rent for $10.00 per chair and must be turned in at the end of the event. Lawn chair rental stands are in both the East and West plazas and on the East lawn hill. Guests are able to bring their own lawn chairs, but they must be no higher than 9 in off the ground. No bag chairs, camping chairs, or folding chairs are permitted. Lawn Seating
The lawn is always first come, first served. Guests may notice a row or seat number on their lawn ticket, but that is only used for tracking purposes. There are no assigned seats on the lawn. Guests can upgrade their experience with reserved lawn area that include a lawn chair and reserved area for the entire duration of the show. Alternatively, lawn guests may upgrade to the VIP Lawn Deck with comfortable patio seating and wait staff service. Click HERE to upgrade your lawn experience. Live Nation Lounge
The Live Nation Lounge is a private bar area for our VIP clients. Guests are able to purchase drinks and food in the club. The club will open at 30 minutes prior to published public door times and remain open until 1 hour after the event has ended. Live Nation Lounge guests will have access to our restroom trailers, premium liquors, and excellent prepared meal choices. A limited number of Live Nation Lounge passes are available for purchase every show HERE or as an upgrade on site. Please note that Live Nation Lounge tickets are seperate from any artist related VIP packages. Lost and Found
If you lose an item while you are at an event- you can visit our Guest Services Presented by Allianz booth located in the West Plaza, near the entrance to the lawn to see if it has been turned in. Click on the link below to view our virtual lost and found! You can communicate with us immediately and set up a time to pick up your item! Don't want to come back to pick up your item? No problem- you can set up shipping right from the website! Just click here. Media Relations / Press Passes
Any media inquiries regarding day of show press needs to be submitted to www.livenation.com/pressrequests Please note media credentials need to be requested a minimum of five business days prior to the event. You must be on assignment from an accredited media outlet to apply for media credentials. Medical Assistance
First Aid is located in the WEST Plaza, between the concession stand and Frozen Drinks Booth. We have trained medical personnel that are able to assist with any issue you encounter. We have ambulances on site throughout the duration of the event that can transport guests if needed. If you have medication that you need stored in a refrigerator please alert a gate attendant and our medical staff will assist you. If you have a condition that requires you to use a needle for medication while you are here- please do so in our medical office so the syringe can be properly disposed of. Merchandise
Merchandise will be available for all concerts at our Concert Merch booths located in both plazas. For Festival shows- there will be merchandise located throughout the facility and sold by various vendors. All concert gear is property of the artist and the venue has no responsibility related to the craftsmanship or style of any merchandise. Please make sure you check that you have the correct size and there are no defects in the shirt before you walk away from the stand. The venue cannot assist with replacing or refunding any merchandise after the event has ended. Overnight Parking
There is no overnight parking permitted at the venue. Any unauthorized vehicles on site prior to an event or after an event will be towed at the owners expense. Parking
Lakewood Amphitheatre has plenty of on-site parking. Please follow message board signage into the gated amphitheatre parking lots. General parking in the East parking lots can be accessed through gates 4 and 5 located at 2000 Lakewood Avenue. Premier parking is in the West parking lot accessible through Gate 1. Parking lots typically open 2.5 hours before the event time on the ticket. Police Assistance
Local law enforcement are on site for every event and are responsible for directing all traffic into the venue. On-duty law enforcement officers are the only individuals able to carry a weapon on our property. We do not allow conceal and carry weapons to be brought onto our property nor we will secure them. Premier Parking
Premier Parking is available for every event. The price will vary based on event. This can be purchased prior to the show via www.livenation.com or on site at the venue. Premier Parking is located at 1932 Pryor Road, Atlanta GA 30315. Premier Parking does not guarantee early exit out of the parking lot. Please CLICK HERE to purchase parking. Premium / VIP Seating
If you are interested in purchasing a floor box, season seats or club access for the season please contact our PSS department at 404-443-5002/5003. Neither the venue receptionists nor the box office Sponsored by Allianz can answer questions regarding pricing or availability for these boxes. For more information, please visit this website and one of our representatives will contact you. Private Events
Our incredible space is the perfect location to host your next corporate event, private concert, conference, fundraiser or graduation. For more information about renting, please email us or click here. Public Transportation
MARTA operates bus service along Pryor Rd and Lakewood Ave. Please visit their website for routes and schedules. https://itsmarta.com/

Re-Entry
Re-Entry is not permitted at Lakewood Amphitheatre. Please ensure that everything you will need for the event is brought in with you. If you do leave at any point in the evening- you will not be allowed back in without a new ticket. Recycling
Lakewood Amphitheatre participates in a venue wide recycling program. You will find recycling bins located though-out the venue. Please recycle where possible. Restrooms
Restrooms are located in both plazas, near the end of the concession stands. Rideshare
Rideshare (UBER / Lyft) drop – off and pick – up location is located in the F lot. Drivers should enter through Gate 5 on Lakewood Avenue. Rideshare drivers will be prohibited from entering the premier parking lot. For your safety and traffic flow, please do not get in/out of rideshare vehicles along the street curbs or in other unauthorized areas. Scalping Tickets
Scalping or reselling tickets is strictly prohibited on the property of the venue. Any guest caught selling tickets on property will be turned over to local law enforcement. Security
Venue security and law enforcement are located throughout the facility to ensure a safe and secure environment. All security personnel are wearing white shirts and can assist with any questions or concerns. Please do not hesitate to contact our on-site staff if any assistance is needed. Your safety and security are most important to us. The following details will outline our general venue’s guidelines:

https://www.livenation.com/venueguidelines

Security Procedures
When coming through the gates, please plan on security using metal detectors and/or a physical pat down for our search procedures. All bags are subject to inspection. If you have a medical reason for not wanting to be searched via metal detectors, please request medical team assistance please visit our First Aid station in the West Plaza and they will give you an alternative to our metal detectors. More information can be found here https://www.livenation.com/venueguidelines/

If you have a medical reason for not wanting to be searched via metal detectors, please request medical team assistance and they along with a security supervisor will offer an alternative. Smoking
Smoking is permitted on the lawn & in the plazas. While we do not restrict smoking on the lawn, if guests around you are complaining, we will ask you to smoke in the plazas. Absolutely no smoking is allowed in covered areas. We appreciate your cooperation. Sponsorship / Hand Outs
All sponsorship inquiries should be directed to our office- please email [email protected]

Any handouts or presence on site needs to be cleared with venue sponsorship. If you do not have permission to be on site you will be escorted off property. Strollers
Strollers are not permitted because there is nowhere for them to be stored. The lawn has an incline that makes it unsafe for strollers to be on the lawn. Taping
Some shows do allow audio recording so please contact us prior to the event you are attending to confirm if this will be allowed. Traffic
Traffic is controlled by local law enforcement and the venue. If there are any major traffic issues that will impact the start of the event we will post this information on our social media pages. Umbrellas
Umbrellas are not permitted in the venue. Upgrades
Enhance your event experience with any of our upgrade options. For best availability, purchase them in advance HERE or on site at our Upgrade Hub in the West Plaza. Weather
All shows will go on rain or shine. However, in the event of severe weather we will keep our fans notified via our social media pages. An event may be delayed, postponed, or canceled depending on the severity of the weather expected. Will Call
Will call tickets are available for pickup at the box office Sponsored by Allianz. Please make sure that you have a photo ID matching the purchasers name to pick up tickets. Any name changes need to go through Ticketmaster Customer Service- 800-653-8000. Guests are not permitted to put tickets in will call for other guests to pick up. You will need to arrange to meet your party at the facility to deliver tickets. If tickets or passes are being left for you- they will only be left at the box office Sponsored by Allianz. This includes meet and greet passes, backstage passes, press passes, and tickets from the tour or other promotional company. We do not get these tickets until the day of the event close to doors so please do not try to pick them up earlier. If your tickets/passes are not in will call you will need to contact the person that left them for you to determine where they are. The box office Sponsored by Allianz cannot contact any member of the tour for you. Get In Touch
404-443-5090 - General Information Recorded
Lakewood Amphitheatre
2002 Lakewood Way Atlanta, GA 30315